---
description: ServiceBench : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ServiceBench - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [ServiceBench](/software/138688/servicebench)

# ServiceBench

Canonical: https://fr.capterra.ca/software/138688/servicebench

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Suivant: [Page suivante](https://fr.capterra.ca/software/138688/servicebench?page=2)

> Interface unique reliant les fabricants de produits pour l'entretien aux personnes qui les installent et les entretiennent.
> 
> Conclusion : 35 utilisateurs lui ont donné la note de **3.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise ServiceBench?

Gros appareils ménagers, électronique grand public, équipement alimentaire commercial, CVC, plomberie, électricité, majeure partie des services des maisons résidentielles

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **3.7/5** | 35 Avis |
| Simplicité | 3.6/5 | D'après l'ensemble des avis |
| Support client | 3.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.8/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Asurion Services
- **Fondé**: 1996

## Contexte commercial

- **À partir de**: 119,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Base de données de clients
- Base de données de contacts
- Devis
- Facturation
- Gestion des expéditions
- Gestion des ordres de travail
- Gestion des stocks
- Gestion des techniciens
- Gestion des tâches
- Historique des services
- Planification
- Recouvrement des paiements sur le terrain
- Routage
- Signature électronique

## Ressources d'aide

- Chat/Clavardage

## Category

- [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software)

## Catégories connexes

- [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software)
- [Logiciels d'affectation du personnel](https://fr.capterra.ca/directory/30059/service-dispatch/software)

##  Logiciels similaires

1. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews)
2. [Housecall Pro](https://fr.capterra.ca/software/140363/housecall-pro) — 4.7/5 (2737 reviews)
3. [ServiceTitan](https://fr.capterra.ca/software/150053/servicetitan) — 4.3/5 (325 reviews)
4. [Service Fusion](https://fr.capterra.ca/software/135788/service-fusion) — 4.3/5 (290 reviews)
5. [FieldPulse](https://fr.capterra.ca/software/153475/fieldpulse) — 4.6/5 (411 reviews)

## Avis

### "Very user friendly. It's easy to use and you can do almost anything" — 4.0/5

> **Mathew** | *24 avril 2018* | Électronique grand public | Taux de recommandation : 8.0/10
> 
> **Avantages**: The dispatch screen, seeing where your techs are at all times is the best. Makes it easier to see who is getting fixed and at what tie.
> 
> **Inconvénients**: The drop down menus. I dislike that if the cursor is placed to close to the top of the page the drop down menus automatically appear. I can't tell you how frustrating that is when you're in a hurry.

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### "some selections unneccesary for my application" — 4.0/5

> **Steve** | *1 mai 2018* | Électronique grand public | Taux de recommandation : 6.0/10
> 
> **Avantages**: mostly is basic design , updating and creating claims is easy, simplicity is good completing jobs but complicated to adjust zone management
> 
> **Inconvénients**: having to deselect options in claim process that are pre-generated and not applicable to me, but I wonder why there is a new job category when no jobs are ever posted there

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### "Very confusing" — 1.0/5

> **Joe** | *20 juin 2020* | Services aux consommateurs | Taux de recommandation : 0.0/10
> 
> **Avantages**: I do not have any pro's about this program
> 
> **Inconvénients**: Too many to list but it is the most confusing program I have ever tried to navigate. I only use it to file claims for warranty users and it is so hard to use I am taking myself off their servicer list.
> 
> New extended warranty.

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### "Excellent Service" — 5.0/5

> **Jeff** | *24 avril 2018* | Électronique grand public | Taux de recommandation : 10.0/10
> 
> **Avantages**: Very easy to navigate would definitely recommend to other servicers. Updates are great and doesn’t interfere with existing work.
> 
> **Inconvénients**: No cons. Very easy to navigate would definitely recommend to other servicers. Updates are great and doesn’t interfere with existing work.

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### "Covers all solution needs" — 5.0/5

> **Carrie** | *27 avril 2018* | Assurance | Taux de recommandation : 10.0/10
> 
> **Avantages**: Its easy to use and flexible enough to cover all my business needs. Service Bench is a comprehensive end-to-end solution.
> 
> **Inconvénients**: Some pages take several clicks to get to and the color scheme could use refreshing. But overall it is still a wonderful tool.

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Suivant: [Page suivante](https://fr.capterra.ca/software/138688/servicebench?page=2)

## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/138688/servicebench)

## Cette page est disponible dans les langues suivantes.

| Langue | URL |
| de | <https://www.capterra.com.de/software/138688/servicebench> |
| de-AT | <https://www.capterra.at/software/138688/servicebench> |
| de-CH | <https://www.capterra.ch/software/138688/servicebench> |
| en | <https://www.capterra.com/p/138688/ServiceBench/> |
| en-AE | <https://www.capterra.ae/software/138688/servicebench> |
| en-AU | <https://www.capterra.com.au/software/138688/servicebench> |
| en-CA | <https://www.capterra.ca/software/138688/servicebench> |
| en-GB | <https://www.capterra.co.uk/software/138688/servicebench> |
| en-IE | <https://www.capterra.ie/software/138688/servicebench> |
| en-IL | <https://www.capterra.co.il/software/138688/servicebench> |
| en-IN | <https://www.capterra.in/software/138688/servicebench> |
| en-NZ | <https://www.capterra.co.nz/software/138688/servicebench> |
| en-SG | <https://www.capterra.com.sg/software/138688/servicebench> |
| en-ZA | <https://www.capterra.co.za/software/138688/servicebench> |
| es | <https://www.capterra.es/software/138688/servicebench> |
| es-AR | <https://www.capterra.com.ar/software/138688/servicebench> |
| es-CL | <https://www.capterra.cl/software/138688/servicebench> |
| es-CO | <https://www.capterra.co/software/138688/servicebench> |
| es-CR | <https://www.capterra.co.cr/software/138688/servicebench> |
| es-DO | <https://www.capterra.do/software/138688/servicebench> |
| es-EC | <https://www.capterra.ec/software/138688/servicebench> |
| es-MX | <https://www.capterra.mx/software/138688/servicebench> |
| es-PA | <https://www.capterra.com.pa/software/138688/servicebench> |
| es-PE | <https://www.capterra.pe/software/138688/servicebench> |
| fr | <https://www.capterra.fr/software/138688/servicebench> |
| fr-BE | <https://fr.capterra.be/software/138688/servicebench> |
| fr-CA | <https://fr.capterra.ca/software/138688/servicebench> |
| fr-LU | <https://www.capterra.lu/software/138688/servicebench> |
| it | <https://www.capterra.it/software/138688/servicebench> |
| nl | <https://www.capterra.nl/software/138688/servicebench> |
| nl-BE | <https://www.capterra.be/software/138688/servicebench> |
| pt | <https://www.capterra.com.br/software/138688/servicebench> |
| pt-PT | <https://www.capterra.pt/software/138688/servicebench> |

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