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Wello Solutions
Description de Wello Solutions
Wello Solutions Field Service vous aide à innover vos processus de service sur le terrain en simplifiant votre façon de travailler. À partir d'une solution logicielle unique: enregistrez tous les appels, planifiez rapidement, complétez les bons de travail à temps et gérez vos factures. En d'autres termes : Comment faire deux fois plus en deux fois moins de temps !
Qui utilise Wello Solutions?
Installation et maintenance, appareils électroménagers et appareils médicaux, entretien des bâtiments, CVC, fabricants de machines, location de machines, énergies renouvelables et systèmes de sécurité.
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Wello Solutions
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Exceptional Value for an Outstanding Platform - A Remarkable App and Software!
Commentaires : Wello Solutions streamlines my scheduling and planning process, offering a comprehensive SaaS Field Service Management solution that allows for efficient management of all my job appointments and more, all within one integrated platform.
Avantages :
Wello Solutions stands out with its powerful scheduling capabilities, designed to streamline operations for businesses juggling a multitude of appointments, service requests, and staff availability. What once was a complex challenge is now a breeze, thanks to Wello's user-friendly scheduling interface. It enables seamless assignment and monitoring of tasks throughout our organization. With a flexible calendar that can be tailored to your needs and simplifies planning.
Inconvénients :
I honestly have nothing bad to say about Wello Solutions. I wish I had found it sooner!
Réponse de l'équipe de Wello Solutions
il y a 3 jours
Hi Preity, thank you for taking the time to leave us such a kind review. We truly appreciate your feedback and value your support. Best regards, Team Wello Solutions
Well structured and easy to handle.
Avantages :
An affordable field service software which offers a) a multi-worker time and route planner, b) a customer portal, c) contract management feature and d) multi-language option is pretty unique.
Inconvénients :
each admin requires an own license - license price should solely depend on number of field service staff; annual license fee is payable in advance; currently a native interface is available only for "exact" bookkeeping software (a native interface for "Sage" cloud products is planned, as I understand)
Réponse de l'équipe de Wello Solutions
il y a 6 ans
Thank you for your review. The reason why admins pay equally a license is because they have just as many features for planning and administration than technicians in the field. Also we are indeed working on a connector to all sage products and have already existing connectors to Exact Online, SAP& NAV.
This is a fantastic Online and Offline Tool for service personnel!
Commentaires : Perfect service capabilities. Very cost-effective particularly compared to local solutions .
Avantages :
Online plus Offline. Ties in nicely with our Exact Cloud ERP solution. Multi-language capability. For us and other clients both German and English support is mandatory for our market.
Inconvénients :
There is absolutely nothing negative to say about this grear SaaS tool. Ourselves and our clients love this fantastic tool!
Réponse de l'équipe de Wello Solutions
il y a 8 mois
Thank you deeply for your kind words, Wolf! It's wonderful to hear that the customizable features of our platform are meeting your needs, enabling you to tailor the user experience for your team effectively. Your satisfaction is our top priority, and we're thrilled to have contributed to your business's efficiency. We are committed to continual enhancement and value your input immensely. Should you have any suggestions or innovative ideas that could further streamline your operations, our Support team would be delighted to hear from you. Please feel free to reach out at [email protected] or engage with us via live chat. Your feedback is not just welcomed—it's encouraged. Together, we can shape an even more powerful tool for you and your team. We're looking forward to connecting with you!
Feedback from Wello User
Commentaires : Overall very satifisying, all in one software and a cloud based software which provides lots of advantages, fault tolerance and less responsibilty for system administrators. since the upgrade from odysse to wello, i noticed a lot of backgroud improvements like no more downtimes and better communication
Avantages :
friendly user interface and no lacking of system at all very fluent and responsive. also the web interface provide quite lots of advantages compared to an application itself
Inconvénients :
lack of traning and certifications can be a good way to perfectionate the system and provide confidence to the users
Réponse de l'équipe de Wello Solutions
il y a 3 jours
Thank you for your loyalty and the 5-star review, Stephane! We're always improving the platform and rolling out new features. Our chat bubble can handle many customer inquiries with instant responses. Feel free to give it a try, If there is any other feedback or support needed, don't hesitate to reach out to me via Email: [email protected]. Thanks again and have a great day!
