--- description: TimeTap : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TimeTap - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de planification pour cabinets médicaux](/directory/30027/medical-scheduling/software) > [TimeTap](/software/139709/timetap) # TimeTap Canonical: https://fr.capterra.ca/software/139709/timetap Page : 1/12\ Suivant: [Page suivante](https://fr.capterra.ca/software/139709/timetap?page=2) > Transformez les appels manqués en rendez-vous enregistrés avec un système de planification en ligne convivial et gratuit. > > Conclusion : 260 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise TimeTap? Professionnels indépendants et petites et moyennes entreprises gérant un grand nombre de propositions de rendez-vous et de réservations chaque mois. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 260 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Lumaverse Technologies - **Entreprise fondée en**: 2012 ## Contexte commercial - **À partir de**: 28,45 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, portugais - **Pays disponibles**: Afrique du Sud, Algérie, Allemagne, Angola, Argentine, Australie, Bahamas, Bolivie, Brésil, Burundi, Bélize, Cameroun, Canada, Cap-Vert, Chili, Colombie, Comores, Costa Rica, Djibouti, Dominique et 49 de plus ## Fonctionnalités - Accueil des patients - Accès mobile - Automatisation du marketing - Base de données de clients - Confirmations/Reminders - Conférences vidéo - Contrôle du processus d'approbation - Facturation - Facturation médicale - Fonctions pour secteur médical - Formulaires personnalisables - Gestion de la conformité - Gestion de la disponibilité - Gestion des calendriers - Gestion des cartes cadeaux - Gestion des clients - Gestion des dossiers - Gestion des employés - Gestion des enseignants et du personnel scolaire - Gestion des médecins - Gestion des patients hospitalisés - Gestion des rendez-vous - Gestion des réservations - Gestion des stocks - Gestion des tâches - Intégration de sites web - Marketing par courriel - Paiements en ligne - Planification automatisée - Planification des installations - Planification des médecins - Planification des rendez-vous - Planification en ligne - Planification en temps réel - Portail des patients - Portail libre-service - Rappels - Rapports et analyses - Rapports et statistiques - Rendez-vous récurrents - Réservation en ligne - Stratégie de marque personnalisable - Suivi de la conformité - Synchronisation du calendrier - Système de calendrier et de rappel - Sécurité des données - Third-Party Integrations - Traitement des paiements - À des fins médicales - Évaluations initiales ... et 12 fonctionnalités supplémentaires ## Intégrations (8 au total) - EMR/EHR - Google Calendar - Microsoft 365 - Microsoft Outlook - PayPal - Salesforce Platform - Square Payments - Stripe ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de planification pour cabinets médicaux](https://fr.capterra.ca/directory/30027/medical-scheduling/software) ## Catégories connexes - [Outils de planification](https://fr.capterra.ca/directory/30087/scheduling/software) - [Logiciels d'agenda](https://fr.capterra.ca/directory/30757/appointment-scheduling/software) - [Logiciels pour la gestion des vaccins](https://fr.capterra.ca/directory/32753/vaccine-management/software) - [Logiciels pour salons de massage](https://fr.capterra.ca/directory/30919/massage-therapy/software) - [Logiciels pour soutien scolaire](https://fr.capterra.ca/directory/30849/tutoring/software) ## Logiciels similaires 1. [Vagaro](https://fr.capterra.ca/software/153752/vagaro) — 4.7/5 (3648 reviews) 2. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1475 reviews) 3. [Calendly](https://fr.capterra.ca/software/148036/calendly) — 4.7/5 (4139 reviews) 4. [Google Calendar](https://fr.capterra.ca/software/213340/google-calendar) — 4.8/5 (4261 reviews) 5. [Acuity Scheduling](https://fr.capterra.ca/software/128285/acuity-scheduling) — 4.8/5 (5756 reviews) ## Avis ### "J’approuve" — 5.0/5 > **Jhon** | *30 mars 2026* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: Le modèle utilise des beau couleurs qui ne fatiguent pas la vue et l’application ne consomme presque pas de espace > > **Inconvénients**: Pas grand chose , j’ai tout aimé\! Il serait idéal que l’application laisse changer le son des notifications > > Une application très amicale avec l’utilisateur et qui permet de fonctionner même sur des appareils très anciens ----- ### "A+ software that's infinitely customizable with top-notch support from an ethical, big-hearted team." — 5.0/5 > **Jennifer** | *19 avril 2018* | Psychologie | Taux de recommandation : 10.0/10 > > **Avantages**: As a non-profit that provides free, longterm support to those healing from opioid addiction, we had very specific time management needs for our volunteer "Listeners" to schedule meetings with people healing from an addiction crisis. Listeners will be meeting with program participants in public locations like libraries and coffee-shops in multiple cities, and each volunteer has to set and manage their own availability. It was also important to us to be able to craft the public-facing messaging in a way that was both clear and non-shaming, and that software that was built for staff-client relationships didn't make our program participants feel like patients in the medical system. We thought this would be an impossible task, but TimeTap not only figured it out, they made it feel easy. I am still amazed by how quickly and effectively they helped us integrate our needs into an effective, working service. The software has been built in such a way that every facet of interactions between users in your scheduling system can be customized and optimized. There were a number of functionalities I didn't anticipate needing, and aspects of the work process I didn't think about customizing until we actually saw it in action. TimeTap support was there every step of the way to help us figure out how to tweak, adjust and clarify. > > **Inconvénients**: The only downside I've experienced (as a non-technical person) with this software is that it can be hard to understand the logic of different settings and where specific gears are located on the back-end. I think, however, that this is just a necessary symptom of highly customizable software. TimeTap manages this incredibly well, in my opinion, by having an incredibly rich (and search sensitive) library of user documentation -- including screen-capture videos that show you step-by-step how to find what you're looking for. Their support team is also very responsive and friendly and I've never had trouble getting in touch with them on short notice for both quick and complicated questions. > > Because of this software, we are able to execute the vision of our social enterprise to fight the opioid crisis without the prohibitively costly overhead associated with having human schedulers \& administrators. We would have had to raise a much higher fundraising target in order to be able to run operations if it weren't for the flexibility and ease of use we found in TimeTap. ----- ### "3 years with timetap. Looking forward to many more" — 5.0/5 > **Jamie** | *3 mars 2023* | Urbanisme et architecture | Taux de recommandation : 10.0/10 > > **Avantages**: Online scheduling,client email conformation and status change triggers > > **Inconvénients**: Industry specific limitations. Mobile app would be nice (a working one)Calendar syncing issues over the years. Nor allowing travel time. Those issues seem to have been fixed (yay\!)Zip code filtering for Canada with a large amount of postal codes would be nice > > It has been a great experience. From the start we have learned so much and have created a very large database and complicated ordering process. ----- ### "Bike fitting appointment challenges" — 3.0/5 > **Mike** | *9 octobre 2018* | Vente au détail | Taux de recommandation : 3.0/10 > > **Avantages**: sync's with Google accounts. Able to see multiple days/weeks quickly. Nice customer data base if we enter it. Customer entry is not so consistent. Really think it could work well for our education programs as well as service if we put a larger chunk of time allotted on our part (assume the bike is in worse shape than customer thinks it is\!) > > **Inconvénients**: Customer problems setting up appointments- not consistently letting a customer know they have NOT REGISTERED fully, also same situation sometimes sends the fitter an email, sometimes blocks off the time even though not registered properly. Setting up fitter availability is too complicated- needs to be a calendar that is not open until the fitter goes on a calendar and opens up times- our schedules are not consistent due to staffing and outside commitments. Customers need to have a way to leave the fitter a note about questions or to have the fitter call to talk more about options (ie- I currently do not have a bike, but want to get more info to choose the most appropriate sized bike.) Does not tell customer what to bring to fitting. Not easy to follow up with customer without doing some digging on the timetap website to change an appointment, especially if customer puts in wrong phone number, no email, wrong address etc. > > I don't feel having customers schedule a time to have a very personal service like Bike Fitting works with this application. Getting your bike tuned up makes more sense. Imagine trying to schedule a doctor appointment with a sore arm. Without some questions it could be a pulled muscle or bruise... or a heart attack. This assumes the customer knows what service will suit their needs. Often the customer chooses the least expensive option. ----- ### "Senior Free Fitness" — 5.0/5 > **Gloria** | *15 janvier 2023* | Santé, bien-être et fitness | Taux de recommandation : 5.0/10 > > **Avantages**: The time spent to develop the program to meet our objectives was well worth it. The client, database and ability to schedule recurring appointment has been greatly beneficial. > > **Inconvénients**: The time it takes to understand all the moving parts of the system was challenging. > > Overall, very satisfied with the customer service support, and that the system does what it promotes and his marketing ----- Page : 1/12\ Suivant: [Page suivante](https://fr.capterra.ca/software/139709/timetap?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/139709/timetap) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées