15 ans à aider les entreprises canadiennes
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Description de SkuVault Core

SkuVault est un inventaire basé sur le Cloud et un système de gestion d'entrepôt qui est conçu pour fonctionner avec l'entrepôt existant, et non pas en opposition avec celui-ci. Les synchronisations en temps réel empêchent les ruptures de stock, les codes-barres et le contrôle qualité réduisent les erreurs de prélèvement et d'expédition et les rapports de réapprovisionnement intelligents garantissent que les décisions d'achat s'appuient sur des données précises. En moyenne, les clients parviennent à diviser leurs stocks par 10, réduisent les coûts de main-d'œuvre de 30 % et réduisent le temps de traitement de 87 %. Il s'agit de débloquer le potentiel de l'inventaire !

Qui utilise SkuVault Core?

Concerne des entités gérant un inventaire, de taille moyenne, petite ou de niveau entreprise. Ces solutions s'adressent aux marchands e-commerce multicanaux, aux fabricants, revendeurs de 3PL, aux détaillants gérant des points de vente physiques et autres !

SkuVault Core Logiciel - 1
SkuVault Core Logiciel - 2
SkuVault Core Logiciel - 3
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SkuVault Core Logiciel - 5

SkuVault Core ne vous convainc pas tout à fait ? Comparer avec une alternative populaire

SkuVault Core

SkuVault Core

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449,00 $ US
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Fonctionnalités
Intégrations
Simplicité d’utilisation
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Service client
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4,1 (906)
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4,2 (906)
Les jauges horizontales vertes représentent le logiciel le plus apprécié selon la note globale qui lui a été attribuée ainsi que le nombre d'avis.

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Avis sur SkuVault Core

Note moyenne

Note globale
4,2
Simplicité d’utilisation
4,1
Service client
4,3
Fonctionnalités
4,1
Rapport qualité-prix
4,0

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
66%
4
13%
3
5%
2
7%
1
9%
Utilisateur vérifié
Utilisateur LinkedIn vérifié
Entreposage, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Ease of Use and Customer Service

5,0 il y a 5 ans

Avantages :

Customer service is on point in terms of timely support and helpfulness. Calling and getting an answer on questions helped quite a bit. The WMS is great and very responsive. Integrations went smooth.

Inconvénients :

The times at which it updated inventory to the store was debatable as in time frames. I ran into inventory issues especially with low stock inventory. I found the scanning process of the SkuVault was very repetitive with extra steps when used in conjunction with other shipping software

Hallan
Manager (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Exactly what we were looking for.

5,0 il y a 4 ans

Commentaires : Excellent experience, almost no issues what so ever. If we do run into a problem, their customer support is fast, clear, and helpful. The implementation and initial setup was a longer experience than we thought, but because we had a lot of internal decisions to make, but their implementation team was always available to help.

Avantages :

Some features are daily essential to our business model, such as picking items, quality control, inventory management, reordering and replenishing, the ability to use scanners, multiple users, etc...

Inconvénients :

Perhaps the interface and layout of how the products and catalog are displayed could be more flexible and adjustable.

David
VP Engineering (É.-U.)
Mode et vêtements, 2–10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Didn't Work For Us

3,0 il y a 5 ans

Commentaires : I think "ripped off" describes our experience. We paid the $2,000 onboarding fee and spent a month setting up SkuVault. We also spent additional money integrating our drop shippers with SkuVault. After launch, SkuVault failed to sync our external warehouse quantities with WooCommerce. After another month, tech support still hadn't fixed the issue, so we switched to Ecomdash and had everything running in 72 hours. Ecomdash refunded our monthly subscription fees but they still haven't refunded the $2,000 onboaring fee. I'll update this review if that changes, but I currently cannot recommend SkuVault. You'll basically be paying $2,000 just to see if SkuVault really does the things they claim it will do.

Avantages :

SkuVault has rich features for warehouse management. For example, SkuVault tracks inventory in containers, and in multiple locations. You can also track inventory history, reasons for removal, etc. If you have a large warehouse, it might work well for you.

Inconvénients :

A) It's not terribly easy to use. Heck, they made us buy a $2,000 training package. B) The product search function is frustrating. You pretty much can't find a product in SkuVault unless you can type in the product name "exactly". It's almost maddening at times. In comparison, Ecomdash finds my product before I even finish typing; the right product shows up after I type just a few characters. C) The Shipstation integration and packing quality control didn't work very well. The picking/packing flow required too much jumping back and forth and created additional opportunities to screw up an order. We turned these features off. D) The WooCommerce integration doesn't work very well. Evidently, the built-in integration is fairly new, and they preferred that we use their older "tool"; a downloadable program for inventory syncing. However, this didn't work so well either. E) Multiple warehouse functionality is limited. We have warehouses and sales channels in the US, and also in the UK. Ultimately, we need to push our US inventory quantities to our US sales channels, and our UK inventory quantities need to push to our UK sales channels. SkuVault can't do this; it's designed to sync the total combined quantity. Ecomdash has a warehouse override feature that takes it a step closer to doing this. For about $2,500, Ecomdash offered to develop this for us.

Réponse de l'équipe de Linnworks

il y a 4 ans

David, Thank you for your comments. Please be assured they are reviewed and put in context against feedback from our portfolio of long term and recently fully implemented clients.

Will
Operations Manager (É.-U.)
Vente au détail, 2–10 employés
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Alternatives envisagées :

Amazing Software - Must have for small business

5,0 il y a 4 ans

Commentaires : Amazing experience. These guys are the best.

Avantages :

Love the ease of use. Tons of videos and help articles to explain how to do anything in the software. If that doesn't help, then they have amazing customer support. They are always innovating the software to make things more streamline and cater to other industries. Another pro is the product feature submission. If you have a suggestion on how making something more streamline, they welcome these ideas.

Inconvénients :

The only thing that was challenging was getting the 10's of thousands of sku's set up in the system and barcoding everything but that is something that is unavoidable with any software. My other con was that I didn't use this sooner :)

Patrick
Director of Customer Operations (É.-U.)
Services et technologies de l'information, 11–50 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis

Alternatives envisagées :

SkuVault is the Industry Leader in inventory management for SMB's

5,0 il y a 3 ans

Avantages :

I researched at least a lot of different tools before coming to SkuVault, but I chose SkuVault because they were obviously customer centric throughout their sales, onboarding and support. Their sales team met with me and thoroughly answered all my questions and made sure everything I needed could be managed in SkuVault. Their onboarding team put together a custom implementation plan and met every week to make sure things were set up properly. As we continued to use the system, support was on point to quickly answer any questions we had.

Inconvénients :

We are currently only utilizing a fraction of SkuVault's offering. It would be nice to have a more streamlined user interface that only showed what we are using and hid what we are not using. This would help us in onboarding new employees and limiting mistakes.