--- description: MerusCase : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MerusCase - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de cabinet d'avocat](/directory/20038/law-practice-management/software) > [MerusCase](/software/139979/meruscase) # MerusCase Canonical: https://fr.capterra.ca/software/139979/meruscase Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/139979/meruscase?page=2) > Logiciel cloud de gestion de cabinet juridique personnalisé avec automatisation des documents multifacettes et synchronisation des e-mails/calendriers à l'échelle de l'entreprise. > > Conclusion : 85 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise MerusCase? Il s'agit du seul système de gestion basé sur le cloud assez performant pour servir des entreprises d'entreprise complexes, mais suffisamment polyvalent pour apporter une technologie abordable et de pointe aux indépendants et aux petites entreprises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 85 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Paradigm - **Pays**: North Miami Beach, É.-U. - **Fondé**: 2006 ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Alertes/Notifications - Calendrier du personnel - Comptabilité de fiducie - Contrôles/Permissions d'accès - Facturation - Gestion de cas juridiques - Gestion de la conformité - Gestion de versions - Gestion des calendriers - Gestion des cas - Gestion des clients - Gestion des conflits - Gestion des contrats/licences - Gestion des courriels - Gestion des documents - Gestion des flux de travail - Gestion des tâches - Génération de documents - Heures facturables et non facturables - Logiciels CRM (gestion de la relation client) - Notes de cas - Outils de collaboration - Patent/Trademark Management - Portail client - Rappels - Rapports et statistiques - Recherche en texte intégral - Suivi des frais - Suivi des statuts - Suivi du temps - Suivi du temps et des dépenses - Système de calendrier et de rappel ## Intégrations (6 au total) - Docusign - Gmail - Google Drive - Microsoft 365 - Microsoft Outlook - Microsoft Word ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion de cabinet d'avocat](https://fr.capterra.ca/directory/20038/law-practice-management/software) ## Catégories connexes - [Logiciels de gestion de cabinet d'avocat](https://fr.capterra.ca/directory/20038/law-practice-management/software) - [Logiciels de facturation pour le service juridique](https://fr.capterra.ca/directory/20039/legal-billing/software) - [Logiciels de gestion des cas juridiques](https://fr.capterra.ca/directory/20040/legal-case-management/software) - [Logiciels de gestion de la documentation juridique](https://fr.capterra.ca/directory/10049/legal-document-management/software) - [Logiciels de procédures judiciaires](https://fr.capterra.ca/directory/31005/docketing/software) ## Logiciels similaires 1. [Neos](https://fr.capterra.ca/software/58931/neos) — 4.4/5 (200 reviews) 2. [Clio](https://fr.capterra.ca/software/105428/clio) — 4.7/5 (1692 reviews) 3. [LEAP](https://fr.capterra.ca/software/147413/leap) — 4.3/5 (537 reviews) 4. [8am MyCase](https://fr.capterra.ca/software/115613/mycase) — 4.6/5 (787 reviews) 5. [8am CasePeer](https://fr.capterra.ca/software/156217/casepeer) — 4.8/5 (215 reviews) ## Avis ### "As a user since 2013, this just keeps getting better and better and the customer support is the best" — 5.0/5 > **Gerard** | *1 février 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: Functionality, ease of use, integration of billing, document management, email client, and accounting features. > > **Inconvénients**: Not much disliked although I would love to have the ability to scan from a desktop scanner directly to the interface. > > It has greatly increased my productivity. ----- ### "Great Company, Great Software, Great Support" — 5.0/5 > **Robert Benjamin** | *24 janvier 2017* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: 1. The ability to create custom templates and forms which autofill saves time and money on every letter you send. 2. Customer Support is Great. 3. Customize your personal portal. 4. Organize your organization's work schedule with personal work calendars for everyone. Have Attorneys post to their supporting staff's calendar and vice versa. 5. Calendars synccable to iPhone and Android using universal internet calendar iDAV protocol. 6. Customer Support is Great. 7. HIPPA Compliant for Emails to and from clients. 8. Automatically import emails and attaches to the client portfolio. 9. Can \[easily\] keep track of how productive each person is in the company with an easy to read a graph. 10. Customer Support is Great. > > **Inconvénients**: 1. Learning Curve seems steep - to remedy this, fill out \[almost\] everything in the client profile. This will allow the software to pull information and auto-populate forms, invoices, and more. 2. \[Con?\] Works best in Google Chrome Browser - We have another website which requires Internet Explorer, so using two browsers kinda seems annoying. 3. When working late, there is a small personalized 'welcome' message which sits at the top of the screen on the navigational links. It will say, "Working late ." - I already know I'm working late\!\!\! \>.\< > > A little about me, I am a Technology Consultant for about hand full small to medium sized law firms. This particular client of mine wanted to migrate to full cloud-based solutions for all their needs. As I am not a user, I am reviewing upon a technical basis which will include import, support, and Cons: Learning Curve. As a quick note, and because I don't want to type this out a million times, their product, once items are imputed correctly, and the learning curve is achieved, is friendlier to use, more user-friendly than others I've seen. I recommend MerusCase. Importing: The migration was slow-going. We opted to manually import all the cases manually, instead of paying MerusCase to do so. This was a double-edged sword, as it created a lot of work for us and was time-consuming. Although, the procedure for importing a mass of files was consistently stable. Our uploads did not seem throttled by MerusCase, we have 100Mbps Upload and we uploaded on average of +/- 80Mbps. Overall, I was pleased with the consistent speeds. Support: By far their support is beyond anything I have worked with before. Our account manager is so knowledgeable and a straight shooter. He \[surprisingly\] remembers me for when I call in. I've called in multiple times to purchase additional licenses, request help while absorbing another company, creating and importing custom letterheads for different locations, and working and creating with making new automatic templates. \[The templates are the ABSOLUTE best feature, saves time, money and streamlines a process which is highly susceptible to errors.\] 11/10 for Support. Can't thank enough, he keeps me looking like a superstar to my client. The learning curve was surprisingly low for attorneys. The most trouble was the supporting staff inputting the cases incorrectly. It's not like its a long procedure to imputing new cases, case details, etc., but our office staff didn't see the importance of inputting some fields in the case description. This lead to billing without someone to bill to, templates and forms not inputting data, and other issues which were quickly remedied with the help of MerusCase's Customer support. Closing: I recommend MerusCase to my clients because it can be scaled, the data is safe, the employees are helpful, and they don't cut corners. Also, they say they are always working on making the software better, adding more features, and I believe them. ----- ### "Alot of Glitches. Very basic." — 3.0/5 > **MARY** | *24 janvier 2019* | Cabinet d'avocats | Taux de recommandation : 5.0/10 > > **Avantages**: Can jump right in to use it in a basic way. Can place "Tasks" and check them with dates due. I do like the measurement tool. It's inspiring, but have no idea what the criteria are. > > **Inconvénients**: Calendar glitches constantly. This is just really not a good part of the app. Doesn't save, saves with wrong date, have to click refresh or it may never show up. Always opens up to a date in 2016. Program takes forever to open up. IMO, the worst part of this software. No app to track and get reminders for different aspects of the case. Just a general "tasker" but again, no reminders. With thousands of cases, you will need create your own tracking sheets for various tasks. > > Good, general case software, but not a good Case Management tool, in my opinion. ----- ### "Good software, best customer support I've ever experienced anywhere" — 4.0/5 > **Utilisateur vérifié** | *19 juillet 2018* | Taux de recommandation : 7.0/10 > > **Avantages**: Ease of use, form document management and merge functions, email coordination in cases. There's a lot to like. I tried MyCase and chose Merus instead, mainly because document creation and merge were so easy in Merus. > > **Inconvénients**: The documents placed in a file must be correctly tagged by subject (e.g Plaintiff Discovery Propounded) in order to be able to find them during a search. They do not reside in "folder", which is what most of us are accustomed to using in a Window's platform. The most important thing is getting staff to properly tag the document. So this is really not a con, just something that needs to be taught to Staff and followed by all. > > Form document management; ability to bring email into client's case, great calendaring system ----- ### "Great Ease and Efficiency" — 5.0/5 > **Mayra** | *11 juillet 2018* > > **Avantages**: I've worked at a few different firms and practiced a couple of different types of law. In comparison to other software programs I've used, Merus has definitely been the simplest to learn how to use. It also looks great and not antiquated like many other legal software programs. Lastly, Merus has amazing and customer support. > > **Inconvénients**: None stand out. There are glitches at times but this issue comes with any software. Merus customer support is always great at providing fast responses to our concerns. ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/139979/meruscase?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/139979/meruscase) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées