--- description: MerusCase : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MerusCase - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de procédures judiciaires](/directory/31005/docketing/software) > [MerusCase](/software/139979/meruscase) # MerusCase Canonical: https://fr.capterra.ca/software/139979/meruscase Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/139979/meruscase?page=2) > Logiciel cloud de gestion de cabinet juridique personnalisé avec automatisation des documents multifacettes et synchronisation des e-mails/calendriers à l'échelle de l'entreprise. > > Conclusion : 85 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise MerusCase? Il s'agit du seul système de gestion basé sur le cloud assez performant pour servir des entreprises d'entreprise complexes, mais suffisamment polyvalent pour apporter une technologie abordable et de pointe aux indépendants et aux petites entreprises. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 85 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Paradigm - **Pays**: North Miami Beach, É.-U. - **Entreprise fondée en**: 2006 ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Alertes/Notifications - Calendrier du personnel - Comptabilité de fiducie - Contrôles/Permissions d'accès - Facturation - Gestion de cas juridiques - Gestion de la conformité - Gestion de versions - Gestion des calendriers - Gestion des cas - Gestion des clients - Gestion des conflits - Gestion des contrats/licences - Gestion des courriels - Gestion des documents - Gestion des flux de travail - Gestion des tâches - Génération de documents - Heures facturables et non facturables - Logiciels CRM (gestion de la relation client) - Notes de cas - Outils de collaboration - Patent/Trademark Management - Portail client - Rappels - Rapports et statistiques - Recherche en texte intégral - Suivi des frais - Suivi des statuts - Suivi du temps - Suivi du temps et des dépenses - Système de calendrier et de rappel ## Intégrations (6 au total) - Docusign - Gmail - Google Drive - Microsoft 365 - Microsoft Outlook - Microsoft Word ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de procédures judiciaires](https://fr.capterra.ca/directory/31005/docketing/software) ## Catégories connexes - [Logiciels de gestion de cabinet d'avocat](https://fr.capterra.ca/directory/20038/law-practice-management/software) - [Logiciels de facturation pour le service juridique](https://fr.capterra.ca/directory/20039/legal-billing/software) - [Logiciels de gestion des cas juridiques](https://fr.capterra.ca/directory/20040/legal-case-management/software) - [Logiciels de gestion de la documentation juridique](https://fr.capterra.ca/directory/10049/legal-document-management/software) - [Logiciels de procédures judiciaires](https://fr.capterra.ca/directory/31005/docketing/software) ## Logiciels similaires 1. [Clio](https://fr.capterra.ca/software/105428/clio) — 4.7/5 (1737 reviews) 2. [8am MyCase](https://fr.capterra.ca/software/115613/mycase) — 4.6/5 (804 reviews) 3. [LEAP](https://fr.capterra.ca/software/147413/leap) — 4.3/5 (542 reviews) 4. [Smokeball](https://fr.capterra.ca/software/133656/smokeball) — 4.8/5 (358 reviews) 5. [Litify](https://fr.capterra.ca/software/160393/litify) — 4.4/5 (138 reviews) ## Avis ### "Meruscase is easy to use and recommended" — 5.0/5 > **agustin** | *6 mars 2019* | Services juridiques | Taux de recommandation : 10.0/10 > > **Avantages**: The software is easy to use and self explanatory. Easy to manage files. the calendar settings are a plus. > > **Inconvénients**: I wish that the calendar would sync with google calendar so I could get notifications on my phone. > > Managing cases through Meruscase is made easier and more convenient. when there is an issue if any Marus is quick to resolve any issues that may occur. ----- ### "Easy to work with" — 5.0/5 > **monica** | *18 novembre 2024* | Cabinet d'avocats | Taux de recommandation : 10.0/10 > > **Avantages**: being not so tech savvy myself I thought I would have a hard time with this program but turns out I like it very much. > > **Inconvénients**: I might be able to think of something but nothing comes to mind so it must not be relevant > > Merus makes it easy to catch mistakes and correct myself ----- ### "Alot of Glitches. Very basic." — 3.0/5 > **MARY** | *24 janvier 2019* | Cabinet d'avocats | Taux de recommandation : 5.0/10 > > **Avantages**: Can jump right in to use it in a basic way. Can place "Tasks" and check them with dates due. I do like the measurement tool. It's inspiring, but have no idea what the criteria are. > > **Inconvénients**: Calendar glitches constantly. This is just really not a good part of the app. Doesn't save, saves with wrong date, have to click refresh or it may never show up. Always opens up to a date in 2016. Program takes forever to open up. IMO, the worst part of this software. No app to track and get reminders for different aspects of the case. Just a general "tasker" but again, no reminders. With thousands of cases, you will need create your own tracking sheets for various tasks. > > Good, general case software, but not a good Case Management tool, in my opinion. ----- ### "Great Company, Great Software, Great Support" — 5.0/5 > **Robert Benjamin** | *24 janvier 2017* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: 1. The ability to create custom templates and forms which autofill saves time and money on every letter you send. 2. Customer Support is Great. 3. Customize your personal portal. 4. Organize your organization's work schedule with personal work calendars for everyone. Have Attorneys post to their supporting staff's calendar and vice versa. 5. Calendars synccable to iPhone and Android using universal internet calendar iDAV protocol. 6. Customer Support is Great. 7. HIPPA Compliant for Emails to and from clients. 8. Automatically import emails and attaches to the client portfolio. 9. Can \[easily\] keep track of how productive each person is in the company with an easy to read a graph. 10. Customer Support is Great. > > **Inconvénients**: 1. Learning Curve seems steep - to remedy this, fill out \[almost\] everything in the client profile. This will allow the software to pull information and auto-populate forms, invoices, and more. 2. \[Con?\] Works best in Google Chrome Browser - We have another website which requires Internet Explorer, so using two browsers kinda seems annoying. 3. When working late, there is a small personalized 'welcome' message which sits at the top of the screen on the navigational links. It will say, "Working late ." - I already know I'm working late\!\!\! \>.\< > > A little about me, I am a Technology Consultant for about hand full small to medium sized law firms. This particular client of mine wanted to migrate to full cloud-based solutions for all their needs. As I am not a user, I am reviewing upon a technical basis which will include import, support, and Cons: Learning Curve. As a quick note, and because I don't want to type this out a million times, their product, once items are imputed correctly, and the learning curve is achieved, is friendlier to use, more user-friendly than others I've seen. I recommend MerusCase. Importing: The migration was slow-going. We opted to manually import all the cases manually, instead of paying MerusCase to do so. This was a double-edged sword, as it created a lot of work for us and was time-consuming. Although, the procedure for importing a mass of files was consistently stable. Our uploads did not seem throttled by MerusCase, we have 100Mbps Upload and we uploaded on average of +/- 80Mbps. Overall, I was pleased with the consistent speeds. Support: By far their support is beyond anything I have worked with before. Our account manager is so knowledgeable and a straight shooter. He \[surprisingly\] remembers me for when I call in. I've called in multiple times to purchase additional licenses, request help while absorbing another company, creating and importing custom letterheads for different locations, and working and creating with making new automatic templates. \[The templates are the ABSOLUTE best feature, saves time, money and streamlines a process which is highly susceptible to errors.\] 11/10 for Support. Can't thank enough, he keeps me looking like a superstar to my client. The learning curve was surprisingly low for attorneys. The most trouble was the supporting staff inputting the cases incorrectly. It's not like its a long procedure to imputing new cases, case details, etc., but our office staff didn't see the importance of inputting some fields in the case description. This lead to billing without someone to bill to, templates and forms not inputting data, and other issues which were quickly remedied with the help of MerusCase's Customer support. Closing: I recommend MerusCase to my clients because it can be scaled, the data is safe, the employees are helpful, and they don't cut corners. Also, they say they are always working on making the software better, adding more features, and I believe them. ----- ### "MerusCase Hits the Mark" — 4.0/5 > **Michal** | *6 janvier 2017* | Cabinet d'avocats | Taux de recommandation : 10.0/10 > > **Avantages**: Intuitive and easy to use: while I am still learning how to make the most of our Merus subscription, I was up and running with it after a day's training. Phone app: I often finish a few tasks from my home during my evening commute. Lots of great features: document automation, email sync, workflows, and much more. Value priced. Cloud based: unlimited data storage, bank grade security, regular updates. > > **Inconvénients**: I would like to do more with workflows. I want a way to manually merge duplicate contacts. I wish there was more flexibility to add custom fields. I am not keen on the reports available. Merus has a section for settlements that includes damages, which is pretty good. I wish it had more fields that pull into the settlements section from damages, and I wish it had fields I can build into automated documents. > > We migrated from legacy practice management software we used for over 17 years to MerusCase early last year. Features I love: 1. Email sync: Microsoft Exchange (or Gmail I understand but have not experienced) email syncs seamlessly with Merus. Everything in your inbox is in Merus, and you can assign a message to a file easily. If the incoming message is in response to something you emailed from Merus, MerusCase will automatically relate the response to the correct file. Another very useful email feature is the ability to email an editable text document as a PDF file or in its original form. This allows me to email letters and other documents directly from Merus without the need to print first. 2. Document handling: I can drag and drop multiple documents into a file at one time, then quickly tag them to make them easy to find again. This includes editable text docs, PDF docs, various photo formats, and more. Merus integrates very well with MS Word. It is easy to download a .docx format document, edit it, then save it back into the file with a quick save" macro. Merus offers robust document automation, so I can easily create templates that pull data from fields in our files. Merus templates have drastically reduced our document creation time and errors. 3. Calendar: Merus makes it easy to access either the firm calendar, events for a case, or one's own appointments. 4. Workflows: it is easy to create groups of tasks using workflows. We use workflows to docket critical case tasks and milestones. 5. File merge: Merus allows me to merge files and choose the dominant one. This has been invaluable in weeding out duplicates and bad data from our migration. 6. Sorting/filtering: lists sort easily according to various columns, or filters may be applied to pull the needed data. Once filtered and sorted, data can be printed or exported for more work. Features I love a little less: 1. Contacts: we imported thousands of duplicate contacts. Merus does not (yet) provide a way to manually merge contacts. 2. Task list: just not my fav. :) Note: Our data migration was a nightmare, but not due to Merus. Merus charged us a fair fee and got more work than they bargained for migrating our data into Merus. It was very difficult to align fields in Merus with fields in the old system. After 3 different migrations, most of our data was pulled into Merus. I would give Merus 4 out of 5 stars for the migration itself, although the degree of difficulty was extreme. ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/139979/meruscase?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/139979/meruscase) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées