--- description: VBO Tickets : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VBO Tickets - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion événementielle](/directory/20030/event-management/software) > [VBO Tickets](/software/139984/vbo-tickets) # VBO Tickets Canonical: https://fr.capterra.ca/software/139984/vbo-tickets Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/139984/vbo-tickets?page=2) > VBO Tickets est une puissante plateforme de billetterie tout-en-un qui aide les organisations à prospérer \! Ils fournissent une plateforme basée sur le cloud intégrant les technologies les plus avancées en matière d'événements, de billets et de clients. La plateforme est accessible via des plug-ins intégrés directement sur votre site. Ces solutions offrent une personnalisation et une flexibilité qui vous confèrent un contrôle incomparable sur votre expérience client. Créer, gérer et commercialiser vos événements, votre billetterie, vos abonnements, vos dons et vos clients n'a jamais été aussi facile \! > > Conclusion : 84 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise VBO Tickets? Beaux-arts et arts de la scène, comédie et improvisation, concerts et festivals, structures universitaires, entreprises et conférences. Ils connaissent parfaitement vos besoins et ont la solution pour vous aider à prospérer. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 84 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: VBO Tickets - **Pays**: San Jose, É.-U. - **Fondé**: 2012 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, indonésien, portugais - **Pays disponibles**: Allemagne, Brésil, Canada, Japon, Royaume-Uni, États-Unis ## Fonctionnalités - Barcode/Ticket Scanning - Billetterie - Enquêtes et feedback - Gestion de site web - Gestion des données client - Gestion des promotions - Marketing par courriel - Promotion sociale - Rapports et analyses - Sièges réservés - Traitement des paiements ## Intégrations (16 au total) - 360 Payments - Apple Pay - Authorize.Net Connector - Clover - Constant Contact - Google Pay - Mailchimp - PayPal - Paymill - QuickBooks Desktop - QuickBooks Online - Stripe - Vibe - WePay - Zapier ... et 1 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion événementielle](https://fr.capterra.ca/directory/20030/event-management/software) ## Catégories connexes - [Logiciels de gestion événementielle](https://fr.capterra.ca/directory/20030/event-management/software) - [Systèmes de billeterie](https://fr.capterra.ca/directory/30039/ticketing/software) ## Logiciels similaires 1. [Whova](https://fr.capterra.ca/software/149712/whova) — 4.8/5 (2423 reviews) 2. [Cvent Event Management](https://fr.capterra.ca/software/26318/cvent-event-management) — 4.5/5 (990 reviews) 3. [Eventbrite](https://fr.capterra.ca/software/114949/eventbrite) — 4.6/5 (5748 reviews) 4. [EventCreate](https://fr.capterra.ca/software/147664/eventcreate) — 4.9/5 (776 reviews) 5. [RSVPify](https://fr.capterra.ca/software/176614/rsvpify) — 4.8/5 (422 reviews) ## Avis ### "Great for traditional theaters, not versatile enough for ad-hoc performances" — 4.0/5 > **Carey** | *3 juin 2019* | Divertissement | Taux de recommandation : 7.0/10 > > **Avantages**: The interface is generally easy to navigate and figure out on your own. There are so many useful features, it can feel a bit cluttered, but once one learns the process, it handles every aspect of selling. The API is nice for embedding on your own site. > > **Inconvénients**: The entire process — from setup to event management to the API — is centered around multiple performances of one run (show), as per a traditional theater. Setting up one-off shows and shows that run continuously is much more of a burden to maintain. Ad-hoc shows, especially, require that you set up a completely new event, including reminder emails, ticket setup, etc. even if that info doesn't change from show to show. Copying events does not copy all the pertinent information, such as event images. Setting up event dates under one event for ad-hoc shows is cumbersome because the API and the dashboard group them all together. > > The system is reliable and solid in what it does. Support does their best to help you find workarounds for non-traditional theaters, but are unwilling to consider enhancement requests without paying for the development. My one actual technical issue (notifications of credit card failure self-dismissed to quickly for the user to read) has been pretty much ignored. I recommended VBO for my local community theater, even with all of that because it does work well for that model. It absolutely is a bear for the rest of us (I run an improv theater). ----- ### "Reliable, intuitive, & super support\!" — 5.0/5 > **Julia** | *6 août 2025* | Art/artisanat | Taux de recommandation : 10.0/10 > > **Avantages**: From the beginning, VBO Tickets has been an exceptional fit for our mid-sized nonprofit arts organization. VBO Tickets allows us to manage everything in one system - from classes, camps, and workshops, ticketed and general admission performances, art sales, and donor management/tracking. VBO Tickets is an affordable solution for our complex offerings and the website is intuitive for both our patrons and staff to use. > > **Inconvénients**: Our only complaints are that VBO cannot currently calculate and add sales tax to orders, and it doesn't allow payment method-specific fees (we'd like to apply a percentage-based credit card fee without passing it on to all customers). We've already discussed these requests with the team at VBO and always find them open to feedback and suggestions. > > The team at VBO has been patient, attentive, and helpful - not only through our original onboarding, but has continued to be an invaluable resource. They consistently go above and beyond to answer questions, troubleshoot issues, and help us find solutions. Most importantly, they treat us like partners and we always feel like we're on the same team, working toward the same goals. ----- ### "They need to provide a manual" — 3.0/5 > **Georgie** | *16 décembre 2016* > > Customer service was excellent and always available and very much appreciated by me, a not so tech savvy person. But, the website feature access is not intuitive and requires a lot of instruction as to why one should click that to get that report. Other than calling in there are no on-site instructions on how to do specific things. I would use the company again but will need a manual. ----- ### ""The Most Powerful, Customizable Ticketing Platform" doesn't begin to cover it..." — 4.0/5 > **Eric** | *2 août 2024* | Arts de la scène | Taux de recommandation : 9.0/10 > > **Avantages**: The sales, support, and development teams have been extremely transparent, understanding of pain points, and quick to implement fixes. They value client feedback and are willing to put in the work to make the product work how you'd expect it to. The product ticks almost every box. The features you and your patrons rely on and expect are all there. We've had great feedback regarding the ease of use from patrons. > > **Inconvénients**: The only cons I have are back-end/administrative side only. There are some extremely minor UI issues like text and formatting, help tips that aren't always helpful, and support documents that could use some re-doing (they currently rely heavily on video vs. text). The event builder experience takes some trial and error to find the right settings, but only because the platform is extremely customizable. It seems like options and settings aren't always where you expect them to be, likely because they've been added over time. There isn't a true "mobile-friendly" view of the back-end admin interface, and branding capabilities are limited (not as "white-label" as advertised). There is also no option for administrative users to sign in with organization SSO, despite being advertised as a feature in multiple places, and the SSO integration for end users has some limitations. > > We looked at moving to VBO several years ago but held back due to some features that we felt were missing. In the two years we were with another platform, almost every feature we said was missing had been implemented. VBO seems to truly care about their client's experience, hardships, and feedback regarding the platform. The support team and sales teams are transparent about capabilities and timelines for resolution of the minor issues that we've come accross. The platform has exceeded all expectations. Are there some minor "hmm... that's confusing" moments? Yes... but they listen to your thoughts and rapidly implement fixes. If you're looking at VBO, I promise you they are worth giving more thought than I did the first time around. ----- ### "VBO Tickets and St. Norbert College" — 5.0/5 > **Katelyn** | *23 mai 2024* | Événementiel | Taux de recommandation : 10.0/10 > > **Avantages**: As the Box Office Manager for St. Norbert College in Wisconsin, I can attest to the indispensable role that VBO Tickets plays in our operations. Over the past 8 years, it has proven to be an invaluable tool for managing ticketing and registration events, both on our campus and within the broader community. We rely on VBO Tickets for a diverse range of events, spanning from alumni gatherings and athletic competitions to visual and performing arts events, camps, and student activities. Its robust features, such as registrations, season tickets, and event ticketing, enable us to maintain a centralized box office while granting departmental access across campus as needed. This has greatly enhanced transparency and communication among our internal stakeholders, leading to newfound efficiencies that have revolutionized our operations. In addition to serving our college community, we leverage our campus resources to offer rental opportunities to non-profit and for-profit organizations in the community. We utilize VBO Tickets to extend the same level of transparency and service to approximately 70 rental events each year, alongside our college-affiliated functions. Our renters particularly appreciate the Event Manager Portal, which grants them access to sales and customer data for their events whenever they need it. > > **Inconvénients**: I've worked with multiple ticketing softwares so it's pretty easy for me to pick up a new one. We also use almost every feature in the system. With the number of features available, I could see how smaller organizations could be overwhelmed by the size of the platform. > > VBO Tickets is the Swiss army knife of ticketing platforms. Its exceptional versatility perfectly aligns with our diverse needs across campus and within our community, making it an indispensable asset for St. Norbert College. It's clear they focus on being a customer-first company over a product-first company. ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/139984/vbo-tickets?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/139984/vbo-tickets) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées