--- description: Booking Factory : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Booking Factory - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [Booking Factory](/software/140064/booking-factory) # Booking Factory Canonical: https://fr.capterra.ca/software/140064/booking-factory Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/140064/booking-factory?page=2) > The Booking Factory est une plateforme de gestion hôtelière tout-en-un pour les hôtels indépendants, Bed and Breakfasts et les appartements avec services hôteliers. > > Conclusion : 11 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Booking Factory? Un système de marketing et de réservation d'hôtel conçu pour les hôtels indépendants et les Bed and Breakfasts. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 11 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: The Booking Factory - **Pays**: Haarlem, Pays-Bas - **Fondé**: 2014 ## Contexte commercial - **À partir de**: 111,00 € - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200 - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Pays-Bas, Royaume-Uni ## Fonctionnalités - Automatisation du marketing - Gestion de l'expérience invité - Intégration GDS et OTA - Logiciels CRM (gestion de la relation client) ## Intégrations (1 au total) - Meta for Business ## Ressources d'aide - Service client/courriel - FAQ/forums - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) ## Logiciels similaires 1. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Guesty](https://fr.capterra.ca/software/159377/guesty) — 4.4/5 (465 reviews) 3. [Lodgify](https://fr.capterra.ca/software/131924/lodgify) — 4.5/5 (1282 reviews) 4. [eZee Absolute](https://fr.capterra.ca/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 5. [Breezeway](https://fr.capterra.ca/software/186514/breezeway) — 4.6/5 (195 reviews) ## Avis ### "One of the best reservation programs that I have worked with." — 5.0/5 > **Johnny** | *8 janvier 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: It is easy to handle the reservations and a it has good channel administration. The calendar is intuitive and easy to administer. > > **Inconvénients**: There should have been a direct link - one click - to access the original booking, when it comes from for instance booking.com ----- ### "Very flexible and effective booking system at a great price- customer service is great\!" — 5.0/5 > **Chelsea** | *7 juin 2017* | Vins et spiritueux | Taux de recommandation : 9.0/10 > > **Avantages**: The customer service team has been super helpful and efficient in setting up our rather complex booking system for our business property in France. So much more effective and flexible than other booking systems we have used in the past and at a very reasonable cost\! We were able to completely tailor the booking system to suit our business needs which other booking systems do not offer- we tried MANY\! The booking system has everything we need on one platform whereas previously we had to juggle various websites and calendars making bookings very complicated- now colleagues and customers can book with ease and have access to all the information they require for their trip. We will be using The Booking Factory for all future properties. Thanks again for your time and patience\! ----- ### "worth the money" — 4.0/5 > **Sirichol** | *28 avril 2017* | Hôtellerie | Taux de recommandation : 7.0/10 > > **Avantages**: - efficient level - makes property management very easy - automatically linked with OTA; booking.com, agoda.com, expedia.com > > **Inconvénients**: - lots of errors - very slow customer support - limited function; export customer data to excel > > I own this hotel and was using another program to manage it. When I changed to this program, all the workflows were much easier and more efficient. However, there are some flaws. Sometimes the program doesn't work and it has a lot of errors. You click on the program and nothing happens. I think it's the problem with the cloud storage of the program. The support team in Thailand are slow. Sometimes, it seems like they don't know the functions of the program as I asked and they told me they would find me answers. And trust me, they take forever to answer. All in all, it's worth the month and it makes my hotel management more efficient. ps. Since the customer support in Thailand is very slow, I asked if there was a manual so I can find the answer myself, they said no. Oh, well. ----- ### "Overall very satisfied" — 5.0/5 > **David** | *28 avril 2017* > > Booking Factory is very responsive to questions which I like. I find the back-end user friendly, I just wish there was an easy way to move a customer when they have a room change 2-3 days into their stay. The booking side, where my guests go, could use a little work. If my customer is using a promo code, they have to know to look in the upper left hand corner - then a pop-up box says an offer has been unlocked but it doesn't tell you what the offer is. When you go to the room type you'd like to book you see the unlocked special offer, as well as every other offer currently running - I wish it only showed the offer they'd unlocked with the special code. After that it is user friendly. Also, promo codes are case sensitive - I wish they weren't. ----- ### "The Booking Factory is a really excellent tool for anyone looking a PMS and integrated booking tool" — 5.0/5 > **David** | *1 août 2018* | Design | Taux de recommandation : 10.0/10 > > **Avantages**: Not only is it packed full of valuable features, the team at Booking Factory are incredibly proactive, helpful and patient. The fact that it seemlessly integrates in to any website you build is a key feature for customer usability. > > **Inconvénients**: While not all parts are immediately intuitive, the team at the Booking factory are always on hand to help you out and show you the ropes. > > A fully functional, affordable and easy to use booking system that integrated seamlessly into our websites ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/140064/booking-factory?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/140064/booking-factory) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées