--- description: HubSpot Sales Hub : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: HubSpot Sales Hub - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'assistant commercial avec IA](/directory/34135/ai-sales-assistant/software) > [HubSpot Sales Hub](/software/140219/hubspot-saleshub) # HubSpot Sales Hub Canonical: https://fr.capterra.ca/software/140219/hubspot-saleshub Page : 1/22\ Suivant: [Page suivante](https://fr.capterra.ca/software/140219/hubspot-saleshub?page=2) > Assurez le suivi des e-mails, effectuez des recherches dans la base de données de prospects, partagez des présentations en temps réel, tout en profitant de la numérotation automatique avec enregistrement des appels et journalisation. > > Conclusion : 506 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise HubSpot Sales Hub? Plus de 86 000 clients à travers plus de 120 pays utilisent le logiciel, les services et le support de HubSpot pour transformer la manière dont ils attirent, engagent et satisfont leurs clients. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 506 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: HubSpot - **Pays**: Cambridge, É.-U. - **Entreprise fondée en**: 2012 ## Contexte commercial - **À partir de**: 15,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: allemand, anglais, espagnol, français, italien, japonais, néerlandais, portugais - **Pays disponibles**: États-Unis ## Fonctionnalités - Alertes/Notifications - Automatisation des processus d'affaires - Base de données de clients - CRM Integration - Configuration des workflows - Distribution automatique des appels - Définition des priorités - Fonction de glisser-déposer - Gestion des activités commerciales - Gestion des calendriers - Gestion des campagnes - Gestion des centres d'appel - Gestion des commissions - Gestion des contacts - Gestion des courriels - Gestion des documents - Gestion des flux de travail - Gestion des leads - Gestion des opportunités - Gestion des pipelines - Gestion des réunions - Gestion des tâches - Gestion du pipeline de ventes - Gestion du territoire - Génération de leads - IVR - Intelligence artificielle et apprentissage automatique - Intelligence conversationnelle - Lead Scoring - Logiciels CRM (gestion de la relation client) - Mesure des performances - Modèles de courriels - Planification - Pour organisations et équipes commerciales - Qualification de leads - Rappels - Rapports de ventes - Rapports et analyses - Rapports et statistiques - Real-Time Notifications - Recherche/Filtre - Réservation en ligne - Saisie de données - Saisie de leads - Stockage de documents - Suivi des clics - Suivi des courriels - Synchronisation du calendrier - Tableau de bord - Tableau de bord d'activités ... et 9 fonctionnalités supplémentaires ## Intégrations (171 au total) - 3CX - Absorb - Agentforce - Aircall - Airtable - Aloware - Amazon QuickSight - Apollo.io - Applied Epic - Arrows - Asana - Asana for Gmail for G Suite - AskElephant - Avoma - Bird ... et 156 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels d'assistant commercial avec IA](https://fr.capterra.ca/directory/34135/ai-sales-assistant/software) ## Catégories connexes - [Logiciels d'assistant commercial avec IA](https://fr.capterra.ca/directory/34135/ai-sales-assistant/software) - [Logiciels de prévision des ventes](https://fr.capterra.ca/directory/30930/sales-forecasting/software) - [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software) - [Logiciels pour centre d'appel](https://fr.capterra.ca/directory/30007/call-center/software) - [Logiciels de suivi des courriels](https://fr.capterra.ca/directory/31325/email-tracking/software) ## Logiciels similaires 1. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 2. [Bigin by Zoho CRM](https://fr.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 3. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18812 reviews) 4. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (7003 reviews) 5. [Kylas Sales CRM](https://fr.capterra.ca/software/210630/kylas) — 4.8/5 (629 reviews) ## Avis ### "Love Hubspot. It helped us grow" — 5.0/5 > **Samuel** | *17 août 2026* | Mode et vêtements | Taux de recommandation : 8.0/10 > > **Avantages**: The biggest advantage is having the entire sales process centralized in one place. It gives our team clear visibility into leads, follow-ups, deal stages, and overall pipeline activity. The automation and reporting features are also very useful as the sales team grows. > > **Inconvénients**: The cost can increase pretty quickly as you add users and need more advanced features. There are also a lot of tools and customization options, so getting the platform configured properly for your specific sales process takes some time. > > Overall, HubSpot Sales Hub has been a very useful CRM for structuring our sales operations. We use it to manage leads, track opportunities through the pipeline, organize follow-ups, and maintain visibility on sales performance. It becomes especially valuable when multiple people are involved in the sales process because responsibilities and next steps are much easier to track. The platform is powerful, although getting the most value from it requires investing some time in setting up the right workflows, automations, and reporting. ----- ### "Great product that needs small touches" — 4.0/5 > **Jerguz** | *25 mars 2026* | Services et technologies de l'information | Taux de recommandation : 9.0/10 > > **Avantages**: I like HubSpot Sales Hub for its detailed features when it comes to dividing up contacts and seeing the activities done in each and every contact and company. This makes it valuable as I can see and organize all the contacts we have. > > **Inconvénients**: It needs a feature where you don't have to click on each individual contact to get to the next one. You shouldn't have to go backwards. If there could be a next contact button, it would make going to the next company or the next employee in the list more seamless. It would make it easier to reach out to multiple ones, reducing the time and making it more efficient. > > Its a great tool for what we need it for but it has a lot of areas of improvement. Easier to flip from one contact card to another would be a good start ----- ### "Hubspot Embraces Sales Hub and becomes Sales Focused" — 4.0/5 > **Nolan** | *7 avril 2025* | Immobilier | Taux de recommandation : 8.0/10 > > **Avantages**: Sales Hub replaced the Prospecting Hub on Hubspot, and I love the streamlined nature of keeping up with Tasks due, overdue and upcoming, but do find the Guided Actions to be my favorite part. Hubspot helps sort recommended actions based on Deals and Prospecting, allowing myself and team to stay prepared for meetings. > > **Inconvénients**: The layout took some getting used to. I had actually preferred the Prospecting Hub Layout before that was replaced. It doesn't flow as well when opening specific leads in Hubspot Sales Hub. > > Overall, it's a great improvement to Hubspot, where my prior critiques have been based on it not being a sales persons CRM. It's definitely made an impact in organizational outreach for us, and has allowed us to reduce CTA and time to convert because we don't miss on Follow-Ups. ----- ### "Expensive but not the best one out there" — 3.0/5 > **Sara Gabriela** | *13 avril 2025* | Services environnementaux | Taux de recommandation : 2.0/10 > > **Avantages**: While it is very helpful to receive, track, and organize leads; you can also get live notifications, replies, or changes made. > > **Inconvénients**: The Workflows does not always work; there are delays, and almost every week, there's an issue with something. > > I think it is the most expensive CRM, but there are some issues, some delays, and some problems that take a while to get solved on the support side. ----- ### "Positive overall experience with HubSpot Sales Hub" — 5.0/5 > **Stacy** | *6 juillet 2026* | Génie mécanique ou industriel | Taux de recommandation : 10.0/10 > > **Avantages**: The ease of use and intuitive interface stand out immediately. It centralizes all sales activities—contact management, deal tracking, email communication, and reporting—into one platform, which significantly improves visibility and efficiency. The seamless integration with marketing tools and automation features helps streamline the entire sales pipeline, making it easier to nurture leads and close deals faster. > > **Inconvénients**: While powerful, some of the more advanced features (like custom reporting and automation workflows) can have a learning curve and may require additional setup time. Additionally, costs can increase quickly as you scale or add premium features, which may be a consideration for growing teams. > > Our overall experience with HubSpot Sales Hub has been very positive. It has become the central platform for managing our sales pipeline, customer interactions, and reporting, giving our team greater visibility into every stage of the sales process. The integration with our marketing efforts and Genius ERP has improved communication between departments, reduced manual data entry, and helped create a more seamless workflow from lead generation through project execution. The platform is intuitive, reliable, and continually adds new features that help our team work more efficiently and make better data-driven decisions. ----- Page : 1/22\ Suivant: [Page suivante](https://fr.capterra.ca/software/140219/hubspot-saleshub?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/140219/hubspot-saleshub) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées