--- description: Carecenta : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Carecenta - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels soins à domicile](/directory/30812/home-care/software) > [Carecenta](/software/140368/carecenta) # Carecenta Canonical: https://fr.capterra.ca/software/140368/carecenta Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/140368/carecenta?page=2) > Système en ligne destiné aux entreprises d'aide à domicile et aux centres de soins de jour pour adultes, qui ont besoin de fonctions efficaces de programmation des horaires, de gestion des renvois vers des services spécialisés, de notification et de facturation en ligne. > > Conclusion : 65 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Carecenta? Faisant partie des logiciels les plus performants présentés par Capterra, ce système est parfaitement adapté aux entreprises d'aide à domicile, aux centres de soins de jour pour adultes, aux services de perfusion à domicile, aux centres de soins palliatifs et aux maisons de retraite. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 65 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Carecenta - **Pays**: Brooklyn, É.-U. - **Entreprise fondée en**: 2016 ## Contexte commercial - **À partir de**: 99,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, arabe, chinois, chinois traditionnel, coréen, espagnol, français, hindi, portugais, russe - **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Dossier médical informatisé et partagé - Facturation - Fonctions pour soins longue durée - Gestion de la conformité - Gestion des calendriers - Gestion des clients - Gestion des communications - Gestion des dossiers patients - Gestion des employés - Gestion des plans de soins - Gestion des rendez-vous - Gestion des réclamations - Gestion des évaluations - Inscriptions et intégrations - Meal/Nutrition Management - Planification - Portail parent - Soins gériatriques - Suivi des présences - Traitement des paiements ## Intégrations (16 au total) - Banksoft - CareAcademy - Dentrix - EMRx - Google Maps - HHAeXchange - Mailchimp - MediRoutes - Microsoft Excel - Paychex Flex - Paycor - Paylocity - QuickBooks Online Advanced - Tellus - Viventium Software ... et 1 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels soins à domicile](https://fr.capterra.ca/directory/30812/home-care/software) ## Catégories connexes - [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software) - [Logiciels soins à domicile](https://fr.capterra.ca/directory/30812/home-care/software) - [Logiciels USDL (Unités de soins de longue durée)](https://fr.capterra.ca/directory/30109/long-term-care/software) - [Logiciels de garderie](https://fr.capterra.ca/directory/30108/child-care/software) ## Logiciels similaires 1. [InMyTeam](https://fr.capterra.ca/software/215860/inmyteam) — 4.6/5 (93 reviews) 2. [AxisCare](https://fr.capterra.ca/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews) 3. [CareSmartz360](https://fr.capterra.ca/software/147660/caresmartz360) — 4.8/5 (189 reviews) 4. [AlayaCare](https://fr.capterra.ca/software/147424/alayacare) — 4.1/5 (188 reviews) 5. [Alora Home Health](https://fr.capterra.ca/software/69030/alora-homecare-software) — 4.5/5 (155 reviews) ## Avis ### "Give it a try\!" — 4.0/5 > **Angel** | *29 avril 2026* | Import/Export | Taux de recommandation : 6.0/10 > > **Avantages**: I like the most about Carecenta is that they have very strong customer support, always responsive and helpful, especially during problem solving and customization requests. > > **Inconvénients**: It takes time to learn how to use at the beginning, it will be great if there is better onboarding training provided from the company. > > If you need a comprehensive home care management system with strong compliance, scheduling, and billing features. It’s especially good for organizations that value centralized workflows and reliable support. ----- ### "The Best Health Care Management Software" — 5.0/5 > **Doug** | *21 mars 2024* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: User-friendly interface which can be accessed anywhere online without needing to install any software. This allows the users of Carecenta to access their work from anywhere using any devices that allow internet connection. Marketing managers and visiting nurses can go out and get all the work done with just their smartphones. > > **Inconvénients**: Pricey? But no\! With all the notable features and the return value from the investment is quite significant. > > A few years ago, Carecenta was still new for NOVA. There were a lot of features that needed to be implemented and improved upon. Carecenta has worked closely with me to ensure that we can succeed in adhering to the State's policy. ----- ### "Exceptional Service and Support" — 5.0/5 > **Sonya** | *24 juin 2025* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: My Account Rep, \[sensitive content hidden\], was patient and very helpful with bringing me up to speed. Every interaction I have had with customer support has been great\! > > **Inconvénients**: I think my computer skills was a con for me but we overcame that. The ease of use and my account reps ability to walk me thru everything was priceless\! > > We’ve had an outstanding experience with Carecenta from day one. Their customer service team goes above and beyond—always courteous, responsive, and incredibly knowledgeable. Whether we had a technical question, needed help navigating the platform, or required urgent assistance, they handled everything promptly and with genuine care. What truly sets Carecenta apart is their commitment to client success. They don’t just resolve issues—they proactively look for ways to improve our workflow, save time, and ensure compliance. The onboarding and training process was smooth and tailored to our team’s needs, and follow-up support has been consistently top-notch. It’s rare to find a software partner that combines great technology with truly personal service. We’re grateful for their dedication and would highly recommend Carecenta to any agency looking for a dependable and client-focused solution. ----- ### "Support lacking" — 3.0/5 > **Jeff** | *25 juillet 2021* | Hôpitaux et soins de santé | Taux de recommandation : 3.0/10 > > **Avantages**: The software is great for mobile use with caregivers as it is web based not an app. Phone updates will not effect it working. > > **Inconvénients**: Support drags feet with "we will let the back-end developers know about this" Errors in software will not be fixed unless it is on their agenda to be worked on. We have waited over 6 months on issues. The software will NOT create a Quick books file if this is important to you do not buy it. Second, if you adj invoice for any provider to match amount paid you can not do more than ONE line item. > > It would seem to me Carecenta would partner up with API's with other clearing houses or software providers to have a holistic approach to managing a healthcare business. As a core function to a business it has flaws. Once the sale is made you're on your own. ----- ### "Great Choice" — 5.0/5 > **Cytonia** | *25 avril 2025* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: The software is easy to use and understand, and it is also very affordable for new businesses. Very user friendly. > > **Inconvénients**: I have not had any issues with carecenta, I have been very pleased with the software it is exactly what my organization needs > > They are great, if you need questions answered, there is always someone there to help, I also like how quick efficient they are. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/140368/carecenta?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/140368/carecenta) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées