--- description: Orderbot : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Orderbot - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des commandes](/directory/30225/order-management/software) > [Orderbot](/software/140628/orderbot) # Orderbot Canonical: https://fr.capterra.ca/software/140628/orderbot Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/140628/orderbot?page=2) > Consolidation des principaux processus opérationnels de commande, d'inventaire, de gestion client, de facturation, de traitement et de reporting. > > Conclusion : 25 utilisateurs lui ont donné la note de **3.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Orderbot? L'éditeur est spécialisé dans la fourniture de services de gestion de commandes, d'opérations et d'inventaires aux entreprises B2B. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **3.4/5** | 25 Avis | | Simplicité | 3.2/5 | D'après l'ensemble des avis | | Support client | 3.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 2.9/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 60% | (6/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: WebLinc - **Fondé**: 2008 ## Contexte commercial - **À partir de**: 99,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, iPad (mobile) - **Langues**: anglais, espagnol, français - **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 208 de plus ## Fonctionnalités - Alertes/Notifications - Catalog Management - Codes-barres et RFID - Devis - Emplacements multiples - Facturation - Gestion de l'e-commerce - Gestion des bons de commande - Gestion des commandes - Gestion des expéditions - Gestion des factures - Gestion des fournisseurs - Gestion des nouvelles commandes - Gestion des renouvellements de commande - Gestion des retours - Gestion des stocks - Gestion des stocks - Historique des clients - Prévision - Rapports et analyses - Rapports et statistiques - Real-Time Data - Suivi des commandes - Third-Party Integrations - Traitement des commandes ## Intégrations (13 au total) - Adobe Commerce - Avalara - BigCommerce - Microsoft Dynamics 365 Business Central tegossuite - PayPal - QuickBooks Online Advanced - Shopify - Shopify Plus - Volusion - WooCommerce - Worldpay for Enterprise - Xero - authorize.net ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion des commandes](https://fr.capterra.ca/directory/30225/order-management/software) ## Catégories connexes - [Logiciels de gestion des commandes](https://fr.capterra.ca/directory/30225/order-management/software) - [Logiciels WMS](https://fr.capterra.ca/directory/30005/warehouse-management/software) - [Logiciels de gestion de stocks](https://fr.capterra.ca/directory/30006/inventory-management/software) - [Logiciels pour bon de commande](https://fr.capterra.ca/directory/30093/order-entry/software) - [Logiciels e-commerce multicanal](https://fr.capterra.ca/directory/31281/multi-channel-ecommerce/software) ## Logiciels similaires 1. [Brightpearl](https://fr.capterra.ca/software/124180/brightpearl) — 4.4/5 (191 reviews) 2. [NetSuite](https://fr.capterra.ca/software/135757/netsuite) — 4.2/5 (2003 reviews) 3. [Fishbowl](https://fr.capterra.ca/software/123794/fishbowl) — 4.2/5 (1087 reviews) 4. [QuickBooks Enterprise](https://fr.capterra.ca/software/46497/quickbooks-enterprise) — 4.5/5 (20613 reviews) 5. [Kechie](https://fr.capterra.ca/software/163480/kechie) — 4.7/5 (47 reviews) ## Avis ### "Solid Software, Great Support, Awesome Offering" — 5.0/5 > **Jason** | *15 juillet 2020* | Textile | Taux de recommandation : 9.0/10 > > **Avantages**: We process over 100 transactions a day for our wholesale and retail business, having a built in ordering portal and checkout process eased our operations immensely. Being able to assign accounts their own order guide, where they get their own pricing and product mix is fantastic for managing multiple clients and the occasional tricky one that needs specific pricing or details. The system keeps card info so sales are easy for accounts and it integrates with UPS so it's easy to ship through. The reports are accurate, you can run them multiple ways export the data to excel and the math always checks out. That detail is rare in the era of SaaS > > **Inconvénients**: Because it's solid software it can be a challenge to make quick changes to react to events. On a slower connection the steps of adding items to an order, updating the address and completing the order can take take 5 to 10 minutes due to load times. > > The software has been great and I've really enjoyed working with their support team. \[SENSITIVE CONTENT HIDDEN\] has always gone above and beyond to help us find solutions to curve balls only the end use can throw us. This software has a solid foundation with a lot of opportunity for a stable or mature business. ----- ### "Great product and great team" — 5.0/5 > **Eddie** | *22 décembre 2022* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: The product is extremely robust and can do just about anything. I find the service to be incredibly reliable and our account manager is quick to respond.In addition to owning my own wholesale and retail companies where we use Orderbot, I consult with other merchants who have since started using them for a number of projects such as click \& collect and powering their headless initiatives. I havent gotten yelled by others for recommending them, so that's always a good sign > > **Inconvénients**: some things are not out of the box but they opened up their API to us which has given us free reign to develop tons of stuff. > > I started looking at my options because inventory was a huge problem for us. We were cancelling orders left, right \& center. While I was a little bit iffy as I had not heard about them prior to coming across their website, I ended up being pleasantly surprised by their capabilities. We've since reduced our cancellations significantly which has relieved many of our departments and increased our profitability. ----- ### "They're not ready\!" — 2.0/5 > **John** | *1 mai 2021* | Logistique et chaîne d'approvisionnement | Taux de recommandation : 0.0/10 > > **Avantages**: I love that it's a window based program. I can access it from anywhere in the world. I don't have to create a new file like qbooks when it hits a certain amount of gigs. Posting checks is vey simple, searching for accounts on multiple levels is great, building profiles is simple. I love the way products are set up in categories, and groups, it makes it easy to find the products clients are requesting. I like the built in shipping platforms, UPS, fedex, USPS, and you can even create private couriers. > > **Inconvénients**: This software has a lot of potential, as to the issues, you get nickle and dimed for EVERYTHING that is a standard option in qbooks, for example, in qbooks you can create your own reports. In orderbot you cannot, you have to pay to get reports and they milk you for it. I was WILLING to pay for the reports, but the turn around time is WHEN THEY HAVE TIME. I asked for a simple invoice and statement to be created TWO YEARS AGO\!\! I still have not received my request. The system freezes and crashes a lot. It duplicates and even triples credit card information. Good luck trying to get hold of anyone when you have an issue. Their Billto and shipto address field is Canadian, they do not comprehend that our (U.S) shipping format is not like their format where the suite number is first and the zipcode goes into its own separate line. I receive a lot of mail back because of this. Having to build a new single product is very involved, unless you were like me a junior DBM it can be tricky. > > I have to say that my experience has been very poor. I have sent several emails to the \[SENSITIVE CONTENT HIDDEN\] requesting a meeting. I want to know why I am going through all of this nonsense and she (\[SENSITIVE CONTENT HIDDEN\]) does not answer. ----- ### "Perfect for Multi Currency Multi Warehouse Operations" — 4.0/5 > **Rachael** | *13 mai 2020* | Vente en gros | Taux de recommandation : 8.0/10 > > **Avantages**: We operate in three different currencies and Orderbots functionality to bill and receive payments across these was perfect, the ability to check sales through the different channels and warehouses gave excellent transparency. > > **Inconvénients**: Initial set up of additional warehouses and shipping is complicated and the steps do do so do not run cohesively with each other > > The team at Orderbot are great to deal with, support is timely even with being on the opposite side of the world. ----- ### "Happy to use OrderBot" — 5.0/5 > **Brittany** | *19 septembre 2018* | Biens de consommation | Taux de recommandation : 10.0/10 > > **Avantages**: We love the way that OrderBot could be integrated throughout our company; from sending invoices, to shipping \& creating labels - everything we needed was right in one program. > > **Inconvénients**: Many of the attributes were unnecessary for our business. Would have been nice to be able to customize what attributes we needed \& which ones we did not. > > OrderBot was a great tool for our company. Easy to learn \& easy to use from the administrators down to the shipping department. Online access made it easy to use \& create orders when we were on-the-go, such as at trade shows that our company attended. I would definitely recommend OrderBot to anyone at any stage of business. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/140628/orderbot?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/140628/orderbot) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées