--- description: CharityEngine : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CharityEngine - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de collecte de fonds](/directory/20047/fundraising/software) > [CharityEngine](/software/140745/charityengine) # CharityEngine Canonical: https://fr.capterra.ca/software/140745/charityengine Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/140745/charityengine?page=2) > Découvrez des fonctions de collecte de fonds, de marketing, de gestion événementielle et de gestion des donateurs sur une plateforme unique où toutes vos données alimentent un seul CRM. > > Conclusion : 32 utilisateurs lui ont donné la note de **4.2/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise CharityEngine? L'éditeur sert des organismes à but non lucratif centrés sur les données qui mènent des activités de sensibilisation en ligne et hors ligne auprès des donateurs pour collecter des fonds. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.2/5** | 32 Avis | | Simplicité | 3.9/5 | D'après l'ensemble des avis | | Support client | 4.1/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.2/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: CharityEngine - **Pays**: Tysons, É.-U. - **Fondé**: 1999 ## Contexte commercial - **À partir de**: 550,00 $ US - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données de membres - Comptabilité - Don en ligne - Don récurrent - Dons par SMS - Gestion de la communication - Gestion des abonnements - Gestion des bénévoles - Gestion des campagnes - Gestion des collectes de fonds - Gestion des contacts - Gestion des donateurs - Gestion des formulaires - Gestion des inscriptions - Gestion des leads - Gestion des promesses de don - Gestion des reçus - Gestion des subventions - Gestion des tâches - Gestion des événements - Gestion du pipeline de ventes - Gestions des anciens élèves - Intégration des médias sociaux - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Notes et commentaires - Planification des rendez-vous - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Suivi des interactions - Tableau de bord d'activités - Third-Party Integrations - Traitement des paiements ## Intégrations (29 au total) - 250ok - Aegis - Blackbaud Luminate Online - Blackbaud Raiser's Edge NXT - Bonterra DonorDrive - FCRM Insurance - FedEx Ship Manager - Google Analytics 360 - Google Forms - Google Maps - Meta for Business - Microsoft Excel - Microsoft Outlook - Microsoft Power BI - MotionSoft ... et 14 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de collecte de fonds](https://fr.capterra.ca/directory/20047/fundraising/software) ## Catégories connexes - [Logiciels de collecte de fonds](https://fr.capterra.ca/directory/20047/fundraising/software) - [Logiciels de gestion des dons](https://fr.capterra.ca/directory/30548/donation-management/software) - [Logiciels pour OBNL (organisation à but non lucratif)](https://fr.capterra.ca/directory/30805/nonprofit/software) - [Logiciels de CRM pour association](https://fr.capterra.ca/directory/31515/nonprofit-crm/software) - [Logiciels de suivi commercial](https://fr.capterra.ca/directory/32744/sales-tracking/software) ## Logiciels similaires 1. [DonorPerfect](https://fr.capterra.ca/software/2698/donorperfect-fundraising-software) — 4.5/5 (1384 reviews) 2. [Zeffy](https://fr.capterra.ca/software/220131/zeffy) — 4.8/5 (473 reviews) 3. [Givebutter](https://fr.capterra.ca/software/172048/givebutter) — 4.8/5 (871 reviews) 4. [Donorbox](https://fr.capterra.ca/software/156860/donorbox) — 4.8/5 (624 reviews) 5. [Neon CRM](https://fr.capterra.ca/software/102088/neoncrm) — 4.3/5 (613 reviews) ## Avis ### "New client to Charity Engine" — 5.0/5 > **Kristine** | *20 mars 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10 > > **Avantages**: Charity Engine is a good CRM that keeps all information about our constituents in one place. We are able to track and tag donations for ease of reporting. Our management team has found the system easy to navigate and find answers to most of their questions without needing another staff member to get the answer for them. The sales and support team have been responsive to all questions and concerns that I have voiced and have helped to get to an answer to everything. > > **Inconvénients**: Still early in learning all the features of the system. The help center has come in very handy with the learning process. > > Overall experience has been good. Our account manager is good at responding and does check in to make sure everything is going well for us. ----- ### "Flawless transition and great price for a great product\!" — 5.0/5 > **Chase** | *13 mars 2026* | Institutions religieuses | Taux de recommandation : 10.0/10 > > **Avantages**: From the beginning, the competency, efficiency, kindness and support from Charity Engine has been amazing. The price point has saved us so much from our previous company. The weekly meetings during our onboarding were always helpful and succinct. The entire team was great and our team is now proficient in all we do with Charity Engine because of our training. > > **Inconvénients**: Truly, I cannot think of a con. The experience has been ideal in every way. We knew in advance there would be a learning curve but the Charity Engine staff walked us through so much more than I anticipated and made it easier than I could have imagined. > > 100/100\! 5 stars out of 5 stars. The worst part of our experience was having to say goodbye to the team that helped us transition. They were amazing from start to finish\! Our new team of support is also amazing but I wish we could have kept in touch with all of them\! ----- ### "Design seems tailored more to mass mailers than high dollar cultivators" — 3.0/5 > **Margie** | *23 juillet 2020* | Gestion d'organisme à but non lucratif | Taux de recommandation : 4.0/10 > > **Avantages**: Query capability. Online forms. Payment processing. > > **Inconvénients**: We can't use for generating acknowledgement letters because they won't format correctly. We didn't use initially for email communication, but they have improved that feature. It is very clunky to add or update individual records, requiring user to go in and out of many screens and remember to flag things, such as address is preferred, and remember to click a save button. Far too many steps. It doesn't help with grant management. Event management also is not good. It is difficult and time consuming to record activities (meetings, phone calls) that you have had with your donors, and then they are not exportable on reports. > > I was brought in to the organization after they had spent 9 months trying to transition to Charity Engine. I found that the data transfer from our old system was not done correctly and it took a lot of time to get that sorted out. It isn't intuitive, and is over complicated. It is hard to find what you are looking for in the navigation. ----- ### "Charity Engine, donor retention and constant improvements and new features." — 5.0/5 > **Jennifer** | *21 mars 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 10.0/10 > > **Avantages**: I like that we have everything we need in one CRM. It has easy to use out of the box reports, or you can use queries to deep dive to find information and data that you need. Donor Management is much easier in CE than our previous CRM, our recurring sustainers just run in the background, and with the built in Credit Card updater, we have a much higher donor retention than with our previous CRM. This feature alone is saving us money by helping us retain donors. > > **Inconvénients**: I have not found anything that I don't like, but if we find something that we think should be implemented to make things work smoother, we reach out with feedback and they usually take our suggestion and implement it. > > My experience with CE has been a great one, they are very helpful to help you learn new processes, they have help articles that teach you things step by step and they are always available when you need them. Our implementation process was smooth, and we were walked through it step by step. I am 4 years into working with CE and learn new things that this database can do regularly. They have webinars to show you how to use the features they currently have and webinars to introduce new features that will be rolling out, these new features are usually a suggestion from the non-profits using it. I have no regrets in switching from our previous CRM to CE. ----- ### "Getting There\!" — 4.0/5 > **Carrie** | *13 mars 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 7.0/10 > > **Avantages**: We did a lot of research prior to signing up with Charity Engine. The reason we chose them was because of their robust capabilities. We felt the had the most options in respect to our needs. > > **Inconvénients**: Time to get fully up and running. It's been a bit of a process. Some delays did occur causing us to be behind our projected "go live" date. > > All in all, despite some speed-bumps, our experience (especially with \[sensitive content hidden\] , in the last few months) has been favorable. In my heart and soul, I truly believe that any issues we encountered previously were as a result of "growing pains" on the part of Charity Engine over the last year. Things are on track now and I am positive that Charity Engine is going to be exactly what we were hoping for in the near future. ----- Page : 1/3\ Suivant: [Page suivante](https://fr.capterra.ca/software/140745/charityengine?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/140745/charityengine) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées