--- description: CityGro : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: CityGro - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de fidélisation client](/directory/10031/customer-loyalty/software) > [CityGro](/software/141114/citygro) # CityGro Canonical: https://fr.capterra.ca/software/141114/citygro Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/141114/citygro?page=2) > Solution de marketing et de fidélisation des clients qui regroupe des fonctionnalités de marketing mobile, de formulaires numériques, de décharges de responsabilité, etc. > > Conclusion : 18 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise CityGro? Solution de fidélisation des clients conçue pour aider les PME à fidéliser leurs clients et à les aider à se développer dans leur cadre actuel. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 18 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 4.2/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: CityGro - **Pays**: North Salt Lake, É.-U. - **Fondé**: 2011 ## Contexte commercial - **À partir de**: 75,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Base de données avec fonction de recherche - Borne de décharge - Carte de fidélité - Cartes de fidélité - Gestion des récompenses - Logiciels CRM (gestion de la relation client) - Modèles personnalisables - Signature en ligne ## Ressources d'aide - Chat/Clavardage ## Category - [Logiciels de fidélisation client](https://fr.capterra.ca/directory/10031/customer-loyalty/software) ## Catégories connexes - [Logiciels de fidélisation client](https://fr.capterra.ca/directory/10031/customer-loyalty/software) - [Logiciels de décharge de responsabilité](https://fr.capterra.ca/directory/31377/waiver/software) ## Logiciels similaires 1. [ROLLER](https://fr.capterra.ca/software/164715/roller) — 4.2/5 (144 reviews) 2. [VenueSumo](https://fr.capterra.ca/software/1063799/venuesumo) — 4.9/5 (11 reviews) 3. [Smartwaiver](https://fr.capterra.ca/software/168238/smartwaiver) — 4.8/5 (51 reviews) 4. [WaiverSign](https://fr.capterra.ca/software/184198/waiversign) — 4.8/5 (97 reviews) 5. [Activity Messenger](https://fr.capterra.ca/software/200710/activity-messenger) — 4.8/5 (60 reviews) ## Avis ### "This product is super easy to use. Offers a lot of options." — 5.0/5 > **Kristy** | *9 janvier 2018* | Taux de recommandation : 9.0/10 > > **Avantages**: I like that I am able to track my customers and send them text or emails from the software. There are many options available for what it is you want to keep track of. > > **Inconvénients**: Customer support sometimes has a lag on getting back to us with issues. I have worked personally with one person who is super awesome and nice but sometimes takes a while to get back in touch. ----- ### "Great Product Idea" — 4.0/5 > **Kristy** | *16 janvier 2017* | Divertissement | Taux de recommandation : 8.0/10 > > **Avantages**: How easy it is to use and store stuff > > **Inconvénients**: the fact that ours keeps freezing or wont always save the files > > I love the idea of the product. The fact that we can send out text, and emails to our customers. The way it tracks them and makes it easy for us to look them up. My only complaint is that sometimes our ipads have issues and freeze. We are in the mix of working with someone to try and figure out why this is happening. ----- ### "I use this at my store for a kiosk for customers to check in." — 3.0/5 > **Samantha** | *24 avril 2018* > > **Avantages**: I like the accessibility and some of the features, it is easily customizable and it stores a lot of information from customers. > > **Inconvénients**: There are a lot of glitches and it is difficult to get a problem fixed through customer service, all repairs take at least two weeks. ----- ### "Great customer service and product" — 5.0/5 > **Angie** | *22 juin 2018* > > **Avantages**: Software is very easy to use if you are creative enough to make it work for your business. We captured 40,000 contacts in 40 years and are able to reach out to customers via email newsletter and text. Our biggest advantage is bringing customs in for their birthdays with a discount coupon. They always bring friends\! Thanks to Citygro I was able to sell my business with a huge customer list\! > > **Inconvénients**: Having to make sure codes work with our website but that's more of an issue with our website developer. ----- ### "works good for what it does for the most part. glitches sometimes so need to be patient" — 4.0/5 > **Joshua** | *18 janvier 2018* | Taux de recommandation : 7.0/10 > > **Avantages**: software works when it work it works well convenient to support what it is used for easy navigation and customer friendly. keeps necessary info as needed > > **Inconvénients**: when software has problems troubleshooting and support are lagging. random updates require further training to get started up again > > for the most part it does what it is supposed to do. Support and trouble shooting can be difficult to get if not further trained ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/141114/citygro?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/141114/citygro) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées