---
description: Optix : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Optix - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de réservation de bureau](/directory/33477/desk-booking/software) > [Optix](/software/141220/sharedesk-optix)

# Optix

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> Optix est une plateforme mobile-première qui rend la gestion des espaces partagés intelligents et intuitifs.
> 
> Conclusion : 60 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Optix?

Optix est une application de gestion de lieu de travail conçue pour les espaces de coworking, les bureaux équipés et d'autres installations de bureau partagées.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 60 Avis |
| Simplicité | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.9/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.5/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Optix
- **Fondé**: 2011

## Contexte commercial

- **À partir de**: 197,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, Royaume-Uni, Singapour, États-Unis

##  Fonctionnalités

- Facility Asset Management
- Gestion de l'espace
- Gestion de l'occupation
- Gestion des calendriers
- Gestion des fournisseurs
- Gestion des immobilisations
- Gestion des incidents
- Gestion des ressources
- Gestion des réservations
- Gestion des stocks
- Gestion des équipements
- Planification des installations
- Plans et cartes de sol
- Rapports et analyses
- Réservation d'espace
- Réservation en ligne
- Suivi et analyse de l'utilisation

## Intégrations (17 au total)

- CardConnect
- Docusign
- Eventbrite
- FreshBooks
- HubSpot CRM
- Kisi
- Mailchimp
- Pipedrive
- SALTO KS
- Slack
- Stripe
- Surveypal
- Xero
- Zapier
- airSlate SignNow

... et 2 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de réservation de bureau](https://fr.capterra.ca/directory/33477/desk-booking/software)

## Catégories connexes

- [Logiciels de réservation de bureau](https://fr.capterra.ca/directory/33477/desk-booking/software)
- [Logiciels de réservation de salles](https://fr.capterra.ca/directory/31595/meeting-room-booking-system/software)
- [Logiciels de gestion des installations](https://fr.capterra.ca/directory/30211/facility-management/software)
- [Logiciels de gestion de coworking (cotravail)](https://fr.capterra.ca/directory/31030/space-management/software)

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2. [Tactic](https://fr.capterra.ca/software/1021948/tactic) — 4.7/5 (72 reviews)
3. [AllBooked by Skedda](https://fr.capterra.ca/software/1073834/AllBooked) — 4.8/5 (70 reviews)
4. [yoffix](https://fr.capterra.ca/software/1012952/yoffix) — 4.8/5 (83 reviews)
5. [Wayleadr](https://fr.capterra.ca/software/181872/wayleadr) — 5.0/5 (384 reviews)

## Avis

### "Best Dev and Support Team in the Game, Even Better Platform" — 5.0/5

> **Christopher** | *16 janvier 2025* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: -Responsive and helpful support team. I have seen features I recommend be added to the platform, and the support team has been amazing at asking clarifying questions. You can tell they genuinely care about the quality of their product.&#10;-Great integration with external platforms (CRM, Google Workspace, Zapier, etc).&#10;-Ease of use on both the admin and client side.&#10;-Customizable user information panel.&#10;-Broad range of automation options. I'm still learning to maximize their utility and we've had over \*4000\* actions that would have been manual (sending invoice requests, follow-up messages, changing user types based on behaviour, sending tips and instructions for bookings). &#10;-Huge variety of options to fit your space's needs. We can sell products, drop-in services, monthly plans, host events, all through one platform that links easily with our website and external booking services. &#10;-It just WORKS. Often when I've wanted to do something and couldn't, asking support to help me out either revealed it was a skill/knowledge-issue on my part, or they worked to incorporate my feedback.&#10;-This platform is easy to use, and has been easy for new staff to understand. We use it every day for so many functions — booking, member relations, events, community posts, on-demand booking, even setting up a self-serve shop in our space for members to grab what they need and pay through the app. &#10;-I've been surprised by the ease of implementation for new ideas. Often, there is a feature I wasn't using just waiting in Optix.
> 
> **Inconvénients**: The team is constantly updating and improving the service, which means there can sometimes be temporary hiccups either on my side (learning curve) or on their side. However, the support staff is INCREDIBLY responsive, and will always suggest temporary fixes, collect feedback, and work with their dev team to iron out any bugs (or, in some cases, even change the functionality\!).
> 
> I have had an overwhelmingly positive experience with Optix. For a small team managing three locations with over 400 active members (and countless drop-in users), I truly don't know how we'd do it without such an impressive platform. If you are a coworking space operator, you know that our needs are varied, can change on a dime, and surprises can pop up 24/7. Having a platform that lets you scale your business and provide a seamless guest experience is invaluable.

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### "Game Changer" — 4.0/5

> **Caleb** | *1 août 2024* | Eau/gaz/électricité | Taux de recommandation : 8.0/10
> 
> **Avantages**: Their onboarding and support teams are top notch\!
> 
> **Inconvénients**: Navigation to various settings are scattered and not super intuitive. Lack of printing integrations.
> 
> Transitioning from a member management software that was not specific to coworking to Optix has been amazing. It feels purpose-built and they take any feedback / suggestions and run with them.

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### "Unparalleled Customer Support" — 5.0/5

> **Michelle** | *31 octobre 2022* | Médias de diffusion | Taux de recommandation : 10.0/10
> 
> **Avantages**: The Optix development team cares deeply about not just the user functionality but also how it feels for admins (their customers) to use the backend. They've kept the interface clean and easy to navigate, while also thinking through intricacies of a space booking model that really help to set you up for success.
> 
> **Inconvénients**: Almost nothing - if anything, just small things that are specific to our needs like allowing for our own customer service tools (we use Crisp) instead of routing users to a general "Contact Admin" inbox that we too easily miss messages from. But what's great about Optix is that you can ask them for these features and they genuinely either consider adding them or help you find a way forward that works better for your needs.
> 
> I've never been so impressed by a customer support team and we use \*a lot\* of SaaS products. By the time we reached out to Optix, we were so jaded and annoyed by SaaS product teams that we expected more of the same. We couldn't have been more shocked, pleased, and grateful to find something very different. The whole Optix team - from account managers to customer support to developers - has been a true dream to work with. So thankful we found them\!

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### "Great Software. Great Company." — 5.0/5

> **Nicholas** | *10 mars 2026* | Psychologie | Taux de recommandation : 10.0/10
> 
> **Avantages**: Ease of use, practicality, excellent customer service. Custom white-labelled mobile application is a huge part of this software's appeal both to us and to our customers.
> 
> **Inconvénients**: Some helpful features are still under development. Document signing and customization features would be amazing. Add in a more robust CRM, marketing and lead tracking functionalities, and this software would do it all\!
> 
> Running a shared workspace is a strange hybrid of hospitality, logistics, and air-traffic control. You need software that can keep everything moving without becoming the thing that slows you down. That’s exactly what we’ve found with Optix.&#10;&#10;The system itself strikes a rare balance: it’s powerful enough to handle the complexity of managing bookings, members, and operations, yet intuitive enough that it doesn’t require a manual the size of a phone book to operate. Once it’s integrated into your workflow, it quickly becomes an essential part of the operation.&#10;But what has impressed me just as much as the platform itself is the support team. \[sensitive content hidden\] have been outstanding. Both responsive, thoughtful, and genuinely committed to helping us get the most out of the system. Every time we’ve needed assistance, they’ve been quick to jump in and help resolve things efficiently and as fast as possible.&#10;While the software itself may be essential, the human element is what makes all the difference. &#10;Optix delivers both.

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### "Decent for what it's worth" — 3.0/5

> **Jonathan** | *24 septembre 2019* | Cabinets médicaux | Taux de recommandation : 7.0/10
> 
> **Avantages**: I like the multiple functions. Being able to keep track of plans, schedules, invoices and contact info. Decent for a start-up.
> 
> **Inconvénients**: It's terrible at displaying schedule information on a calendar. The calendar can function much better than how it is

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## Liens

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