--- description: Weave : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Weave - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'agenda](/directory/30757/appointment-scheduling/software) > [Weave](/software/141842/weave) # Weave Canonical: https://fr.capterra.ca/software/141842/weave Page : 1/28\ Suivant: [Page suivante](https://fr.capterra.ca/software/141842/weave?page=2) > Weave est une plateforme de communication qui aide les entreprises à échanger avec leurs clients. > > Conclusion : 673 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Weave? Tout bureau gérant des clients et des appels téléphoniques, notamment les dentistes, les médecins, les optométristes, les spas, les chiropraticiens ou même les exploitants de lave-auto ; Weave est l'outil organisationnel dont tous les gestionnaires de bureau ont besoin. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.3/5** | 673 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 3.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Weave - **Pays**: Lehi, É.-U. - **Entreprise fondée en**: 2011 ## Contexte commercial - **À partir de**: 199,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accueil des patients - Accès mobile - Analyse visuelle - Automated Attendant - CTI (couplage téléphonie informatique) - Clavardage et messagerie - Collaboration entre plusieurs utilisateurs - Communication multicanal - Confirmations/Reminders - Création et conception de formulaires - Demande d'avis - Email Reminders - Enquêtes et feedback - Enregistrement des appels - Enregistrements - Formulaires personnalisables - Gestion de cabinet - Gestion de l'expérience client - Gestion de la communication - Gestion de la disponibilité - Gestion des abonnés - Gestion des calendriers - Gestion des commentaires - Gestion des commentaires négatifs - Gestion des enquêtes et sondages - Gestion des rendez-vous - Gestion des réponses - Gestion des réservations - Gestion des tâches - IVR - Intégration de sites web - Journalisation des appels - Messagerie vocale - Notification en cas d'avis émis - PBX - Planification automatisée - Planification en ligne - Pour la kinésithérapie - Rappels - Rendez-vous récurrents - Replanification - Routage des appels - Réservation en ligne - Suivi de l'engagement - Suivi des appels - Suivi des appels - Surveillance des avis émis - Synchronisation du calendrier - Tableau de bord - Tableau de bord d'activités ... et 42 fonctionnalités supplémentaires ## Intégrations (43 au total) - 4D EMR - Booker - Carestream Dental - ClienTrax - Complete Clinic Software - Compulink - DaySmart Vet - DentiMax - Denticon - Dentrix - Dentrix Ascend - DrChrono - Eaglesoft - Easy Dental - Edge Cloud ... et 28 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels d'agenda](https://fr.capterra.ca/directory/30757/appointment-scheduling/software) ## Catégories connexes - [Logiciels d'agenda](https://fr.capterra.ca/directory/30757/appointment-scheduling/software) - [Logiciels de rappel de rendez-vous](https://fr.capterra.ca/directory/30997/appointment-reminder/software) - [Logiciels de communications unifiées](https://fr.capterra.ca/directory/31035/unified-communications/software) - [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software) - [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software) ## Logiciels similaires 1. [Vagaro](https://fr.capterra.ca/software/153752/vagaro) — 4.7/5 (3648 reviews) 2. [ClinicSense](https://fr.capterra.ca/software/178722/clinicsense) — 4.8/5 (664 reviews) 3. [Jane](https://fr.capterra.ca/software/178984/jane-app) — 4.8/5 (534 reviews) 4. [Goldie](https://fr.capterra.ca/software/1036086/goldie) — 4.8/5 (1172 reviews) 5. [Acuity Scheduling](https://fr.capterra.ca/software/128285/acuity-scheduling) — 4.8/5 (5756 reviews) ## Avis ### "powerful tool" — 5.0/5 > **Navpreet** | *9 mai 2026* | Cabinets médicaux | Taux de recommandation : 9.0/10 > > **Avantages**: What I liked most about WEAVE was the supportive and welcoming environment it created for everyone involved. The program encouraged teamwork, open communication, and learning from different perspectives. I appreciated how organized and engaging the sessions were, making it easy to stay involved and motivated throughout. > > **Inconvénients**: One thing I liked least about WEAVE was that some sessions felt a bit too long, which sometimes made it difficult to stay fully focused throughout > > The positive atmosphere and encouragement from participants and organizers made the experience enjoyable and meaningful. Overall, WEAVE was a rewarding experience that helped me grow, learn, and feel more connected with others. ----- ### "Weave - Lots of tool on One Platform" — 5.0/5 > **Duc** | *28 février 2024* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Lots of tools built in. Reminders, reviews, payments, texting, and phones. > > **Inconvénients**: Analytics is not available for Eaglesoft yet. It'd be nice to have an even more all in one solution. > > It has been an excellent experience. Really enjoy working with weave and they are receptive to new features. ----- ### "Worth the switch\!" — 4.0/5 > **Melissa** | *28 juillet 2025* | Vétérinaire | Taux de recommandation : 7.0/10 > > **Avantages**: I love that people get a missed call text if our team is on another call \& is unable to answer. This has helped us retain clients and keep clients really happy\! > > **Inconvénients**: Sometimes will crash; won't always connect with our software. When the phones go down, we can at least use our smart phones and their app > > Overall satisfied; the phones system work pretty consistently. I think it's a decent value for the price paid. ----- ### "Great Sales Pitch, But Zero Follow-Through" — 2.0/5 > **Samantha** | *19 mai 2025* | Cabinets médicaux | Taux de recommandation : 0.0/10 > > **Avantages**: The user interface is well-designed and the overall structure of the platform is intuitive and easy to use. From a software standpoint, it has a lot of potential. Unfortunately, that positive is heavily overshadowed by the lack of support and poor customer service. Working with the team at Weave has been frustrating, and I strongly caution others—DO NOT SIGN UP unless you’re prepared to handle issues entirely on your own. > > **Inconvénients**: The support is extremely disappointing. Since signing up over a year ago, I’ve repeatedly reached out—via both email and phone—regarding issues with Weave Help not working, and still nothing has been resolved. Despite multiple follow-ups, no one has ever gotten back to me or taken any meaningful action. Once we were onboarded and became paying customers, it felt like we were completely forgotten. I genuinely regret signing up with Weave. > > Overall, my experience with Weave has been frustrating and disappointing. While the platform itself has potential, the lack of reliable support has been a major issue. From the beginning, we’ve struggled to get help with problems—especially with Weave Help not working—and despite numerous calls and emails over the past year, no one has followed up or resolved the issue. It feels like once we signed the contract, we were no longer a priority. I expected much better service and responsiveness, and unfortunately, Weave has not delivered on either. ----- ### "Weave keeps our team connected from anywhere" — 5.0/5 > **Maria** | *16 juin 2026* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: As a remote worker, Weave has been an essential tool in my daily workflow. The softphone feature allows me to make and receive calls seamlessly from anywhere, which is a game changer when working remotely. Beyond calls, we use it constantly for text messages and faxes, keeping all communication in one place and easy to triage. What I love most is that it's not just for patient communication — our team uses it internally too, tagging each other and staying connected even when we're not in the same office. It's secure, reliable, and genuinely makes remote collaboration feel effortless. > > **Inconvénients**: No major complaints — Weave has been a reliable tool that consistently meets our needs on a daily basis > > My overall experience with Weave has been very positive. As a remote worker, it has become an essential part of my daily routine — handling calls through the softphone, managing text messages, faxes, and internal team communication all in one place. I'm also involved in creating forms, and Weave makes it really easy to collect patient information efficiently. The templates are great and save a lot of time. It's a secure, reliable, and versatile platform that I would highly recommend to any healthcare practice looking to streamline their communications ----- Page : 1/28\ Suivant: [Page suivante](https://fr.capterra.ca/software/141842/weave?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/141842/weave) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées