---
description: Pawfinity : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Pawfinity - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels pour entreprises de toilettage pour animaux](/directory/30845/pet-grooming/software) > [Pawfinity](/software/142461/pawfinity)

# Pawfinity

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> Le leader de la sécurité \! Venez découvrir la raison pour laquelle davantage de professionnels du secteur des animaux de compagnie recommandent Pawfinity \! Version d'essai gratuite, configuration et assistance \!
> 
> Conclusion : 107 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Pawfinity?

Toiletteurs pour animaux de compagnie, toiletteurs itinérants pour animaux de compagnie, chenils, pensions, gardes d'animaux, garderies canines, etc.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 107 Avis |
| Simplicité | 4.6/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Pawfinity
- **Fondé**: 2010

## Contexte commercial

- **À partir de**: 50,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, Irlande, Nouvelle-Zélande, Porto Rico, Royaume-Uni, États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Base de données de clients
- Catalogue de services
- Confirmations/Reminders
- Facturation
- Facturation récurrente et des abonnements
- Gestion client
- Gestion des calendriers
- Gestion des employés
- Gestion des rendez-vous
- Gestion des réservations
- Gestion des stocks
- Gestion du personnel
- Messagerie SMS
- Planification
- Portail client
- Portail client
- Rappels
- Rendez-vous récurrents
- Réservation en ligne
- Suivi des anniversaires
- Traitement des cartes de crédit

## Ressources d'aide

- Service client/courriel
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels pour entreprises de toilettage pour animaux](https://fr.capterra.ca/directory/30845/pet-grooming/software)

## Catégories connexes

- [Logiciels pour entreprises de toilettage pour animaux](https://fr.capterra.ca/directory/30845/pet-grooming/software)
- [Logiciels pour animaux de compagnie](https://fr.capterra.ca/directory/30574/kennel/software)
- [Logiciels de refuge pour animaux](https://fr.capterra.ca/directory/30924/pet-sitting/software)

##  Logiciels similaires

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2. [BusyPaws](https://fr.capterra.ca/software/1014353/busypaws) — 4.7/5 (79 reviews)
3. [Paw Partner](https://fr.capterra.ca/software/203713/paw-partner) — 4.9/5 (59 reviews)
4. [Gingr](https://fr.capterra.ca/software/136469/gingr) — 4.5/5 (214 reviews)
5. [PetPocketbook](https://fr.capterra.ca/software/216597/petpocketbook) — 4.9/5 (127 reviews)

## Avis

### "Makes my job easier\!\!" — 5.0/5

> **Jenny** | *25 mai 2022* | Hôtellerie | Taux de recommandation : 10.0/10
> 
> **Avantages**: The support team is always ready to answer any and all questions I have about the software (I'm not great with new systems). Pawfinity is so so user friendly and the video tutorials are so simple and short and easy to watch. &#10;Also the detail of the client profiles is enormously helpful\!\!
> 
> **Inconvénients**: The only issues I've run into with Pawfinity have been looking into how to connect a card reader service, but I'm sure a quick support request will clear that up for me.

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### "Dont buy" — 5.0/5

> **Amber** | *3 août 2023* | Comptabilité | Taux de recommandation : 2.0/10
> 
> **Avantages**: I liked that I could set it myself. I liked the way it looked. I liked that your could add photos for each service
> 
> **Inconvénients**: over booked me all the time. clients would get locked out, to many steps to making an appointment. Cost 50 dollars a month and still had to pay for text credits on top of it.
> 
> lost a lot of bossiness because thought it wasn't user friendly for them. to many streps. wont be doing that again. Will be looking for a system that doesn't have monthly fee every month.

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### "Avoid like the plague" — 1.0/5

> **Samantha** | *15 juillet 2020* | Vétérinaire | Taux de recommandation : 0.0/10
> 
> **Avantages**: I cannot think of a feature this software endeavoured to provide that I liked at all. The ones that stand out to me most were particularly unreliable.
> 
> **Inconvénients**: The exceptionally poor customer service provided by the "support team". After weeks of correspondence regarding missing invoices and incorrect client finances, we had to leave Pawfinity. Each error in the Pawfinity software was dismissed as a "misuse" of the software by the user. One particularly shocking example of this was that we had a number of invoices in the system become both outstanding and paid, leaving the client with an overdue balance and no way of recording payment in the system. Each encounter we had with any member of the Pawfinity team left us frustrated and disappointed in their inability to accept responsibility for any issues we found across the system.
> 
> Absolutely horrible, and an absolute waste of staff hours.

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### "Pawfinity is the best software on the market\!" — 5.0/5

> **Brooke** | *16 février 2024* | Vétérinaire | Taux de recommandation : 10.0/10
> 
> **Avantages**: Pawfinity is wonderful\!\! This software is all inclusive and you really don't need anything else to run your business (other than maybe a business phone number that you can take calls on) I am a mobile groomer, and scheduling is a breeze. Especially booking for certain areas on specific days. You can add notes in for every appt and put in grooming flags if needed, as well as duration of appointment. Their support is fantastic and quick to respond with any help you need. It comes with your own website that's fast and simple, and it's so easy to get all the clients information with a quick appt. They get a link and fill out your intake form, so it's a lot faster than taking down all the info over the phone. Plus sends texts for reminders, emailed receipts, links to leave a review, etc. You can get a free 7 day trial too. I will say that it takes some time to get set up, but once everything is in the system, it's very user friendly. We absolutely love pawfinity\! If you are a new business, check out their scholarship program too\! They offer a discount for the first 6 months and that was greatly appreciated\! They offer a pretty good bang for your buck as you get a website, great CRM, reminder texts and messaging to clients, technical support, and more. You can't go wrong with Pawfinity\!
> 
> **Inconvénients**: Setting everything up took some time. It was a little confusing at first to set up the online booking with the rules and groups, etc. But a little help from support helped tremendously\! They also had the training videos which were essential. After i got everytging set up, everything else was very user friendly\! Just the initial learning of the software was a little time consuming.
> 
> Pawfinity has been great\! I love to recommend it to anyone I can.

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### "Easy Transition, Saves Time, Reliable, Worth Every Penny" — 5.0/5

> **Aimee** | *27 février 2024* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10
> 
> **Avantages**: Ease of creating appointments and client profiles. Reports are helpful with sales, margins, tracking inventory and payroll. Training videos are quick and to the point. Tech support is attentive, responds promptly. Flags and check boxes save a lot of time. Profile setups reduce clicks and opening new windows. Much more streamline easier to use than other software I have used that was made specifically for my industry.
> 
> **Inconvénients**: A couple little quirks such as how the employee schedule is setup. This is defiantly not something that truly bothers me. There's easy work arounds.
> 
> I was apprehensive about switching software companies from "X" software to Pawfinity or even other software companines I trialed over a 2 year period. I put a lot of time into researching the perfect software for the business without there being too many unnecessary features, within our budget and ease of transferring data.  I am beyond happy I chose this software company. The automated reminders, ease of use and training features, client portals and online booking will be going live soon. This software has saved us so much time and makes prebooking much easier. Checking out is a breeze. Anyone can use it\! It's not difficult or overwhelming to use. The best part is when you first get started are the training videos you can watch as many times as needed when you need them. I was that new customer with 1 million questions and certainly made some mistakes. Tech support was there to help every step of the way through chat and training sessions. \[sensitive content hidden\]had his hands full dealing with issues from my previous software company. The way they sent the data or encrypted the information made the data transfer more involved than necessary. \[sensitive content hidden\]worked tirelessly to get me up and running in record time so it would not affect my clients and scheduling. Clients are extremely happy with the reminders, appointments and client profiles are not disappearing as they were with our old software. I was on the verge of going back to paper and pen after the major issues with our previous software. \[sensitive content hidden\]reassured me switching to this was the best decision. They were right\!

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## Liens

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