--- description: Reward Gateway : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Reward Gateway - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/30092/survey/software) > [Reward Gateway](/software/142701/smarthub) # Reward Gateway Canonical: https://fr.capterra.ca/software/142701/smarthub Page : 1/15\ Suivant: [Page suivante](https://fr.capterra.ca/software/142701/smarthub?page=2) > SmartHub est une plateforme de motivation des collaborateurs tout-en-un qui aide les RH à centraliser et promouvoir ce qui est important pour leur organisation. > > Conclusion : 350 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Reward Gateway? Soucieuse de valoriser l'Humain dans les RH, l'entreprise s'y consacre à 100 % depuis plus d'une décennie. 1 300 clients, répartis dans 23 pays font confiance à cet outil de motivation des collaborateurs. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 350 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.5/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Edenred - **Entreprise fondée en**: 2006 ## Contexte commercial - **Public cible**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Chine, Inde, Japon, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Base de données des employés - Benchmarking - Bibliothèque de questions - Cartes virtuelles - Catalogue de récompenses - Clavardage et messagerie - Division des questions (question branching) - Enquêtes et feedback - Fil d'activités et d'actualités - Gestion de la communication - Gestion des avantages - Gestion des commentaires - Gestion des employés - Gestion des objectifs - Gestion des performances - Gestion des programmes - Gestion des récompenses - Goal Setting/Tracking - Importation et exportation de données - Intégration des employés - Logique d'évitement - Ludification - Manager-to-Employee Recognition - Modèles personnalisables - Nominations - Notes et commentaires - Personnalisation des URL - Portail des employés - Portail libre-service - Questions personnalisables - Rapports et analyses - Rapports et statistiques - Reconnaissance des employés - Reconnaissance entre employés - Répertoire d'employés - Sondages d'opinion - Suivi de l'engagement - Suivi de la santé - Tableau de bord d'activités ## Intégrations (38 au total) - ADP Workforce Now - BambooHR - Bitium - Cisco Duo - Facebook Business Suite - Google Analytics 360 - Google Workspace - Gusto - HR Cloud - HR Partner - Humaans - Justworks - Kallidus Learn - LinkedIn for Business - Merge ... et 23 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software) ## Catégories connexes - [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software) - [Logiciels d'engagement des collaborateurs](https://fr.capterra.ca/directory/30817/employee-engagement/software) - [Logiciels de satisfaction du personnel](https://fr.capterra.ca/directory/30818/employee-recognition/software) - [Outils de communication interne](https://fr.capterra.ca/directory/31014/internal-communications/software) - [Logiciels de ressources humaines](https://fr.capterra.ca/directory/5/human-resource/software) ## Logiciels similaires 1. [Guusto](https://fr.capterra.ca/software/186209/guusto) — 4.9/5 (3742 reviews) 2. [Awardco](https://fr.capterra.ca/software/140428/awardco-employee-performance) — 4.9/5 (4851 reviews) 3. [Workhuman](https://fr.capterra.ca/software/125670/workhuman) — 4.8/5 (2161 reviews) 4. [Achievers](https://fr.capterra.ca/software/129232/employee-success-platform) — 4.8/5 (2909 reviews) 5. [Vantage Circle](https://fr.capterra.ca/software/167264/vantage-circle) — 4.7/5 (5123 reviews) ## Avis ### "engagement and reward for employee" — 5.0/5 > **sarad** | *13 octobre 2024* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: The thing i like is how Reward Gateway enhances employee engagement and creates a culture of recognition, leading to higher morale, improved retention rates, and a more positive workplace environment. > > **Inconvénients**: it has a limited customization option avialable. > > experience with Reward Gateway tends to be positive, particularly in terms of enhancing employee engagement and promoting a culture of recognition. ----- ### "Great product and company" — 5.0/5 > **Dean** | *14 octobre 2019* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: An innovative company that are continually improving the product. Reward Gateway deliver a bespoke product whilst working closely with their clients to ensure they deliver maximum engagement from the platform. Great features for employees and employers with good reporting tools > > **Inconvénients**: Reports are sent by the account manager, it would be helpful to have the analytics at our fingertips. I believe this is something currently being worked on. > > Having the software has helped us with staff retention and communication. A really good overall experience with a pro-active company. ----- ### "GRAIL's Review" — 3.0/5 > **John** | *28 novembre 2022* | Biotechnologie | Taux de recommandation : 3.0/10 > > **Avantages**: Easy to use from an employee perspective > > **Inconvénients**: No rules engine for approval process: No way for the system to skip approvers if they've already approved earlier in the cycle (example, Manager may also be the budget owner or HRBP. End of approving twice for the same person). No rules engine for approval process: No way for system to recognize and skip a person approving as themselves. No rules engine for approval process: Cannot use management chain or any other rule for assigning approvers at different approval levels. (Have to script this into the SFTP file and manually maintain). i.e. level 1 approver: use nominees line manager. Or approver 2: route approval to nominee's HR Partner. Or line 3: all people in department x, route to x for approval. For direct cash awards that are paid outside of the platform (i.e. what GUILD calls non-monetary awards), there's no way to edit the suggested amount or "Send Back" the step to prior step. Means if an amount changes through the approval process, we have to cancel the award, ask the Nominator to resubmit, then go through the entire approval process again. Clients have very limited configuration options available compared to what GUILD support can do. Means we need to submit a ticket for basic set-up. Example: we'd like to limit the number of nominations a person can receive (example 1 per month) to help avoid duplicate awards for the same body of work. This is possible on the platform, but only GUILD admins can set it up. Pictures are not diverse (4 white males) > > Visually appealing, simple to use for employees. Terrible from an admin user POV if integrating with an HRIS- no rules engine means we have to manually script all the rules into our CSV file before loading into Rewards Gateway. Not being able to "skip" levels or "send back" awards during the approval process is hugely limiting and creates a bad user experience on approvals. ----- ### "Amazing product for engagement" — 5.0/5 > **Stefany** | *7 avril 2020* | Banque | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use Customer Service Quick response time Effectiveness of recognition and rewards Shopping site is a bonus > > **Inconvénients**: There is NOTHING I dislike about this product,super happy with it. > > I am super happy with Reward Gateway, can't say enough great things about the service, the platform, and the product. It's an amazing product. ----- ### ""Empowering"" — 5.0/5 > **Archit** | *26 mai 2025* | Animation | Taux de recommandation : 9.0/10 > > **Avantages**: Numerous Discounts: You can choose from a wide range of stores that provide significant employee discounts. User-Friendly Platform: Its interface is simple to use and straightforward. > > **Inconvénients**: "Although Reward Gateway provides a plethora of employee perks and engagement tools, the characteristic that I enjoyed the least about the platform was how overwhelming the sheer volume of features and possibilities might initially feel. It could be confusing for novice users to navigate the system without assistance. But it's much simpler to use efficiently once you get used to it. > > I've had a great overall experience with Reward Gateway. The website is easy to use and provides a wealth of discounts, employee benefits, and recognition opportunities that have truly improved our workplace. The employee recognition tools, which made it simple to really recognize coworkers' contributions, were particularly welcomed by me. ----- Page : 1/15\ Suivant: [Page suivante](https://fr.capterra.ca/software/142701/smarthub?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/142701/smarthub) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées