---
description: Insightful : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Insightful - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Outils RMM  (Remote Monitoring and Management)](/directory/31715/remote-monitoring-and-management-software/software) > [Insightful](/software/142813/workpuls)

# Insightful

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> Comprenez exactement la manière dont vos employés travaillent, rationalisez les flux de travail, gérez les équipes distantes et stimulez la productivité à grande échelle.
> 
> Conclusion : 165 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Insightful?

WorkPuls est idéal pour les entreprises disposant de bureaux à distance et les entreprises disposant de services d'assistance, mais sans limites d'utilisation.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.8/5** | 165 Avis |
| Simplicité | 4.8/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Insightful
- **Pays**: San Francisco, É.-U.
- **Fondé**: 2015

## Contexte commercial

- **À partir de**: 10,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site)
- **Langues**: anglais, espagnol
- **Pays disponibles**: Afrique du Sud, Allemagne, Argentine, Australie, Bolivie, Brésil, Canada, Chili, Chine, Colombie, Costa Rica, Espagne, Inde, Irlande, Jamaïque, Japon, Mexique, Nouvelle-Zélande, Paraguay, Philippines et 14 de plus

##  Fonctionnalités

- Alertes/Notifications
- Analyse de la productivité
- Automatisation des processus et flux de travail
- Base de données des employés
- Calcul des heures supplémentaires
- Employee Coaching Tools
- Enregistrement des activités de l'écran
- Facturation
- Fonctions pour centres d'appels
- Gestion de l'expérience client
- Gestion de la qualité
- Gestion des feuilles de temps
- Gestion des flux de travail
- Gestion des notes
- Gestion des tâches
- Gestion du déploiement
- Heures facturables et non facturables
- Historique de navigation
- Mesure des performances
- Outils de collaboration
- Planification du personnel
- Pour logiciels d'infogérance
- Prévision du travail
- Rapports et analyses
- Real-Time Monitoring
- Reconnaissance biométrique
- Suivi de l'activité des employés
- Suivi des activités
- Suivi des frais
- Suivi des indicateurs clés de performance
- Suivi des projets
- Suivi des présences
- Suivi des tâches et projets
- Suivi du temps
- Suivi du temps des projets
- Tableau de bord d'activités
- Task Editing
- Third-Party Integrations

## Intégrations (85 au total)

- 7shifts
- ADP Workforce Now
- Aha\!
- Aha\!
- AlexisHR
- AllianceHCM
- Asana
- Azure DevOps
- BambooHR
- Basecamp
- BigQuery Connector for Jira
- Bitbucket
- Breathe
- CharlieHR
- ChartHop

... et 70 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Chat/Clavardage

## Category

- [Outils RMM  (Remote Monitoring and Management)](https://fr.capterra.ca/directory/31715/remote-monitoring-and-management-software/software)

## Catégories connexes

- [Logiciels de télétravail](https://fr.capterra.ca/directory/31855/remote-work/software)
- [Logiciels de gestion du personnel pour call center](https://fr.capterra.ca/directory/32607/call-center-workforce-management/software)
- [Logiciels d'assurance qualité pour centre de contact](https://fr.capterra.ca/directory/33415/contact-center-quality-assurance/software)
- [Outils de gestion du temps](https://fr.capterra.ca/directory/30612/time-tracking/software)
- [Logiciels de surveillance des employés](https://fr.capterra.ca/directory/31087/employee-monitoring/software)

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3. [Clockify](https://fr.capterra.ca/software/169607/clockify) — 4.8/5 (9241 reviews)
4. [Jibble](https://fr.capterra.ca/software/156992/jibble) — 4.8/5 (1682 reviews)
5. [Wrike](https://fr.capterra.ca/software/76113/wrike) — 4.4/5 (2971 reviews)

## Avis

### "Installation Rapide, Utilisation Prometteuse" — 5.0/5

> **Aurélie** | *10 mars 2026* | Immobilier | Taux de recommandation : 7.0/10
> 
> **Avantages**: J'aime qu'Insightful soit simple d'utilisation. La plateforme est très utile en amont, ce qui est vraiment appréciable.
> 
> **Inconvénients**: Je n'ai pas encore le recul suffisant car installation récente et utilisation non quotidienne. Pour le moment RAS

-----

### "Awesome Time tracking" — 4.0/5

> **Julius** | *11 février 2026* | Gestion de l'enseignement | Taux de recommandation : 3.0/10
> 
> **Avantages**: It is a good time tracking tool and very accurate. That I stepped away from the pc for about 10mins and it was able to let me know.
> 
> **Inconvénients**: I was inactive for about 10mins to go make myself a cup of tea and it stopped tracking my time. If I hadn’t checked I would have continued without resuming the time tracking

-----

### "A Valuable Tool for Task Monitoring" — 5.0/5

> **Insightful** | *8 octobre 2025* | Services sans fil | Taux de recommandation : 8.0/10
> 
> **Avantages**: Accurate activity tracking that helps visualize productivity.&#10;Daily task logging is straightforward and encourages accountability.&#10;The dashboard provides quick insights into time allocation and task progress.
> 
> **Inconvénients**: If a user is idle during a Teams call, it fails to register that time accurately, which can lead to misleading activity reports.
> 
> We've been using Insightful to track daily tasks and team activity, and overall, it's been a valuable addition to our workflow. The software offers a clean, intuitive interface that makes it easy for team members to log their work and stay organized.&#10;&#10;The activity tracking feature provides helpful visibility into productivity trends, and the dashboard allows for quick access to key metrics. Daily task logging has improved accountability and planning across our development team.&#10;&#10;However, we've noticed a few areas that could use improvement. Specifically, when users are idle during Microsoft Teams calls, Insightful doesn't always register that time accurately. This can lead to discrepancies in activity reports, especially for roles that involve long meetings or collaborative sessions. &#10;&#10;Overall, Insightful is a strong tool for time and activity tracking, and with a few refinements, it could be even more effective for remote and hybrid teams.

-----

### "Perfect for small business and freelancers" — 5.0/5

> **Kimberly** | *16 juin 2020* | Services et technologies de l'information | Taux de recommandation : 9.0/10
> 
> **Avantages**: It's easy to use, offers lots of information. You can have projects and put in the cost of the project so this tracks the hours and what the bill needs to be.  It has both admin and user control panels and I got great support for my questions.
> 
> **Inconvénients**: It's lacking a few features. I'd like to be able to attach website urls to projects. It needs sortable reports which you can export.
> 
> Very good. It lacks a few features but they price they advertise is the price you pay. No hidden cost written in size 2 font. Support was quick to reply. This is the service I decided to use.

-----

### "Timezone issue then insightful would be perfect" — 5.0/5

> **Mahmoud** | *2 mars 2026* | Médias en ligne | Taux de recommandation : 10.0/10
> 
> **Avantages**: It's fast, reliable, and I use it everyday. It shows the agents login and logout time accurately and shows their activities
> 
> **Inconvénients**: The timezone management is difficult if managing teams from different timezones. Since they can set it to their timezone, and no way for me to know which timezone they're using
> 
> good, I like that it's fast and reliable. The dev team did good job when it comes to performance and reliablility

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## Liens

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