--- description: Magentrix : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Magentrix - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de channel management](/directory/30678/channel-management/software) > [Magentrix](/software/142908/magentrix) # Magentrix Canonical: https://fr.capterra.ca/software/142908/magentrix Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/142908/magentrix?page=2) > Les portails de partenaires de Magentrix pour Salesforce sont particulièrement bien notés dans les avis d'AppExchange. Découvrez pourquoi aujourd'hui. > > Conclusion : 24 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Magentrix? Entreprises technologiques qui souhaitent booster leur programme de canaux directs intégrés et fournir des portails en libre-service tous en relation avec Salesforce. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 24 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Magentrix - **Pays**: Thornhill, Canada - **Fondé**: 2012 ## Contexte commercial - **À partir de**: 1,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, espagnol, français, russe - **Pays disponibles**: Allemagne, Australie, Brésil, Canada, Mexique, Royaume-Uni, États-Unis ## Fonctionnalités - Alertes/Notifications - Analytique des canaux - Catalog Management - Clavardage et messagerie - Contrôles/Permissions d'accès - Distribution de leads - Gestion de contenu - Gestion de la base de connaissances - Gestion des avantages - Gestion des calendriers - Gestion des canaux - Gestion des commandes - Gestion des documents - Gestion des leads - Gestion des opportunités - Gestion des partenaires - Gestion des pipelines - Gestion des tickets de support - Intégration des employés - Logiciels CRM (gestion de la relation client) - Notes et commentaires - Outils de collaboration - Partage des fichiers - Portail client - Portail des partenaires - Portail libre-service - Rapports et analyses - Rapports et statistiques - Stratégie de marque personnalisable - Sécurité des données ## Intégrations (6 au total) - Formstack Forms - Mailchimp - Salesforce Sales Cloud - Stripe - Zapier - authorize.net ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de channel management](https://fr.capterra.ca/directory/30678/channel-management/software) ## Catégories connexes - [Logiciels de channel management](https://fr.capterra.ca/directory/30678/channel-management/software) - [Logiciels de site web](https://fr.capterra.ca/directory/14/portal/software) - [Logiciels CRM](https://fr.capterra.ca/directory/32315/customer-support/software) - [Plateformes de service client](https://fr.capterra.ca/directory/22/customer-service/software) - [Plateformes collaboratives](https://fr.capterra.ca/directory/15/collaboration/software) ## Logiciels similaires 1. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews) 2. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 4. [Salesforce Service Cloud](https://fr.capterra.ca/software/136189/salesforce) — 4.5/5 (820 reviews) 5. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews) ## Avis ### "Great to keep your business team working together." — 5.0/5 > **Utilisateur vérifié** | *31 août 2018* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: Lots of flexibility with the software’s features— really helped to boost sales and share leads across multiple platforms. > > **Inconvénients**: I had a data connectivity issue and had to contact customer support— issue was on vendor side. ----- ### "Could a software provider be any more helpful?\!" — 5.0/5 > **Roger** | *9 janvier 2017* | Conseil en gestion | Taux de recommandation : 9.0/10 > > **Avantages**: Good integration with SalesForce. Efficient user interface for management of portal. The scope of the functionality is more limited by our imagination than by the software. > > **Inconvénients**: Some of the constructs and semantics around the "code" could be better explained and validation of code could be better. > > 18 months after starting to integrate Magentrix with Salesforce our portal is now woven into many of our business processes. Even though Magentrix can clearly rely on our continued custom, they are still more helpful, flexible and supportive than I could wish for. Not only is the software reliable and robust, the support, discussion forums, blogs etc complete the package. Of course there are things I'd like them to change or improve, but at least it feels like they are actually listening when I make these suggestions. I'm an administrator rather than a programmer, so I've really appreciated the ease with which I've been able to create, configure and maintain pages, classes, workflow etc without needing too much re-education. Thanks. ----- ### "Feedback from JA" — 4.0/5 > **Jennifer** | *27 septembre 2016* | Gestion d'organisme à but non lucratif | Taux de recommandation : 7.0/10 > > **Avantages**: unlimited users > > **Inconvénients**: administrator portal is not easy to navigage > > We have been quite pleased with the system but do find it challenging to get issues resolved. We recently had a glitch in the system that we spent a lot of time on finding the root of the issue and then getting a resolution. ----- ### "Magentrix review (Sodexo México)" — 5.0/5 > **Daniel** | *22 septembre 2016* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: The capability to have the platform in all kind of devices. Have the information 24/7 365 for all users in all moment. The capability to have reports. > > **Inconvénients**: You can get a better app if you simplify the workflows (is kind of complicated creating them from Magentrix). The capability to have automations not only for mails, but to update other fields. > > the system is really useful, it get us the ability to create and manage all kind of records on-line. It allow us to have a bigger number of users in the platform with self-service portal license. Giving us the chance to enhance and reduce the time in our processes. ----- ### "Magentrix is feature rich, has a beautiful interface, and the customer support is TOP NOTCH" — 5.0/5 > **Andrea** | *23 septembre 2016* | Taux de recommandation : 10.0/10 > > **Avantages**: Customer support, features, timely updates > > **Inconvénients**: Nothing > > We've been using Magentrix for over 3 years for our customer portal solution, integrated with Salesforce. We evaluated the Salesforce portal at the same time and found that Magentrix was far superior in every way -- a simplified pricing model, handholding support during setup and post-implementation, and a beautiful interface both on desktop and mobile. The 4 star ease of use is simply due to the time it takes to setup the security and portal before you can go live - at least when we went through implementation it was not "out of the box" setup, but that's due to the serious fine-tuning you can do from a security and user profile perspective. It's more like, "what can't you do with Magentrix" as opposed to "what does this product do?" It's so flexible that you can configure it to suit any possible business need. The developers, I'm convinced, are geniuses. I've never seen such flawless updates and features before in any product that we use. We use it to integrate our knowledgebase from Salesforce, product documentation, for customer help desk tickets, training videos, white papers, and more. Once it's set up, it is really a set it and forget it application that just works flawlessly. What really makes Magentrix shine, though, is the SUPPORT. These people are like the Four Seasons of software vendors\! The response time, follow-up, knowledge level of the folks answering questions, and ability to offer a variety of approaches and solutions to a single business need truly underscores Magentrix' reps deep level of product and Salesforce knowledge. I really feel like they are on our side, a part of our team, and are -- by far -- the best, most valued, and easiest vendor relationship we have. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/142908/magentrix?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/142908/magentrix) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées