--- description: Loyal Zoo : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Loyal Zoo - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de fidélisation client](/directory/10031/customer-loyalty/software) > [Loyal Zoo](/software/143016/loyal-zoo) # Loyal Zoo Canonical: https://fr.capterra.ca/software/143016/loyal-zoo Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/143016/loyal-zoo?page=2) > Loyalzoo est un système numérique de fidélisation pour les commerces de détail et les restaurants indépendants, contribuant à augmenter les dépenses des clients et les recettes récurrentes. > > Conclusion : 105 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Loyal Zoo? Loyalzoo est le service numérique de fidélisation et d'abonnement le plus simple pour tous les commerces de détail de petite et moyenne taille. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 105 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Loyalzoo - **Pays**: London, R.-U. - **Entreprise fondée en**: 2013 ## Contexte commercial - **À partir de**: 47,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Alertes/Notifications - Carte de fidélité - Cartes de fidélité - Gestion de la communication - Gestion des abonnements - Gestion des campagnes - Gestion des promotions - Gestion des récompenses - Historique des clients - Logiciels CRM (gestion de la relation client) - Messagerie instantanée - Promotion sociale - Rapports et analyses - SMS Marketing - Suivi de l'engagement ## Intégrations (2 au total) - Clover - Lightspeed Retail ## Ressources d'aide - Service client/courriel - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de fidélisation client](https://fr.capterra.ca/directory/10031/customer-loyalty/software) ## Catégories connexes - [Logiciels de fidélisation client](https://fr.capterra.ca/directory/10031/customer-loyalty/software) - [Logiciels de marketing mobile](https://fr.capterra.ca/directory/31308/mobile-marketing/software) - [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software) ## Logiciels similaires 1. [Guusto](https://fr.capterra.ca/software/186209/guusto) — 4.9/5 (3519 reviews) 2. [Kangaroo](https://fr.capterra.ca/software/149363/kangaroo-rewards) — 4.9/5 (250 reviews) 3. [Tango](https://fr.capterra.ca/software/146809/e-gift-card-rewards-and-incentives) — 4.8/5 (525 reviews) 4. [ReadySTORE Gift Card and Loyalty](https://fr.capterra.ca/software/83219/gift-card) — 4.8/5 (38 reviews) 5. [Tremendous](https://fr.capterra.ca/software/197141/tremendous-rewards) — 4.8/5 (477 reviews) ## Avis ### "User‑Friendly Loyalty Platform Focused on Customer Engagement" — 5.0/5 > **Radha** | *28 avril 2026* | Services juridiques | Taux de recommandation : 10.0/10 > > **Avantages**: What I liked most about Loyal Zoo was its ease of use and strong focus on customer engagement. The platform made it simple to set up and run a digital loyalty program, with features like automated rewards, SMS/email engagement, and customer insights all in one place. I especially appreciated how customer‑friendly the experience was, allowing businesses to build loyalty and repeat visits without adding operational complexity for staff or customers. > > **Inconvénients**: What I liked least about Loyal Zoo was that some features felt limited as programs became more advanced. While it worked well for basic loyalty and customer engagement, reporting and segmentation options weren’t as deep as they could be, which made it harder to run more targeted or data‑driven campaigns. I also found that customization beyond the core setup was somewhat constrained, which could be a drawback for businesses looking for more tailored or scalable loyalty strategies. > > Overall, my experience with Loyal Zoo was positive and well‑balanced for everyday loyalty needs. The platform was easy to use, quick to set up, and effective at engaging customers through digital rewards and automated communication. It worked well for building repeat business without adding extra workload for staff. While deeper reporting and customization would be helpful for more advanced campaigns, Loyal Zoo delivered a reliable, user‑friendly loyalty solution that met its core purpose effectively. ----- ### "Loyalzoo Review" — 5.0/5 > **Samantha** | *5 octobre 2019* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: Super easy integration with our POS software, very easy to navigate for customers as well as staff, nice to be able to set your own discounts\! > > **Inconvénients**: We haven't had any issues with Loyalzoo, no customer complaints either, only feedback would be that customers are sometimes unaware they have points to redeem for discounts. > > We really enjoy the ease of use and that customers can easily check in with the app so we don't even have to look up their name or email to reward/redeem their points. ----- ### "Best Loyalty Program We Have Used To Date\!" — 5.0/5 > **Ben** | *20 janvier 2018* > > **Avantages**: The price for what you get is really unbeatable. It has most of the features we need in a loyalty program. Love the 2x loyalty points and ability to push out promotions any time. > > **Inconvénients**: My only issue is so far I have been unable to figure out how to connect it to my WooCommerce store. It would be nice to be able to sync our customers that shop online and in store so they could earn points regardless their method of shopping. ----- ### "Most bang for your buck" — 5.0/5 > **hoang** | *19 mars 2021* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: Loyal Zoo does exactly what I need it to do. It's a digital stampcard for clients that's very inexpensive and does everything other similar products offer. 1)You can customize your points 2)It has a history of clients' activities 3)It is inexpensive 4)You can also use their texting feature to text clients for promos 5)You can add notes for each client essentially creating a client profile > > **Inconvénients**: For the approximately 2 years that I've used Loyal Zoo there were no issues with the software itself. There was one problem when I was away from work and I needed to look up a client but forgot my password. I emailed them and I was not able to get it until the next day. > > I love the ease and the pricing for this product makes it an easy choice ----- ### "Great potential ...but it’s not there yet\!" — 3.0/5 > **Hope** | *19 octobre 2020* | Hôtellerie | Taux de recommandation : 1.0/10 > > **Avantages**: LoyalZoo has great potential and it’s definitely an affordable option if you’re already using the POS system, Clover. The messaging and promotions feature is great. > > **Inconvénients**: If you’re not using Clover, it’s a LOT of work around and manual labor to add loyalty points. The paid membership platform has great potential but needs work. The aesthetics, back end, and website widget option definitely need work. It’s clunky but doable. The promotion and messaging feature doesn’t work well on a mobile device. You have to create your promotions on a desktop. > > Customer experience is amazing\! ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/143016/loyal-zoo?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/143016/loyal-zoo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées