--- description: Loyal Zoo : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Loyal Zoo - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de fidélisation client](/directory/10031/customer-loyalty/software) > [Loyal Zoo](/software/143016/loyal-zoo) # Loyal Zoo Canonical: https://fr.capterra.ca/software/143016/loyal-zoo Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/143016/loyal-zoo?page=2) > Loyalzoo est un système numérique de fidélisation pour les commerces de détail et les restaurants indépendants, contribuant à augmenter les dépenses des clients et les recettes récurrentes. > > Conclusion : 104 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Loyal Zoo? Loyalzoo est le service numérique de fidélisation et d'abonnement le plus simple pour tous les commerces de détail de petite et moyenne taille. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 104 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Loyalzoo - **Pays**: London, R.-U. - **Fondé**: 2013 ## Contexte commercial - **À partir de**: 47,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Australie, Canada, Royaume-Uni, États-Unis ## Fonctionnalités - Alertes/Notifications - Carte de fidélité - Cartes de fidélité - Gestion de la communication - Gestion des abonnements - Gestion des campagnes - Gestion des promotions - Gestion des récompenses - Historique des clients - Logiciels CRM (gestion de la relation client) - Messagerie instantanée - Promotion sociale - Rapports et analyses - SMS Marketing - Suivi de l'engagement ## Intégrations (2 au total) - Clover - Lightspeed Retail ## Ressources d'aide - Service client/courriel - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de fidélisation client](https://fr.capterra.ca/directory/10031/customer-loyalty/software) ## Catégories connexes - [Logiciels de fidélisation client](https://fr.capterra.ca/directory/10031/customer-loyalty/software) - [Logiciels de marketing mobile](https://fr.capterra.ca/directory/31308/mobile-marketing/software) - [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software) ## Logiciels similaires 1. 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[Emma by Marigold](https://fr.capterra.ca/software/75428/emma) — 4.2/5 (156 reviews) ## Avis ### "Loyalzoo Review" — 5.0/5 > **Samantha** | *5 octobre 2019* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: Super easy integration with our POS software, very easy to navigate for customers as well as staff, nice to be able to set your own discounts\! > > **Inconvénients**: We haven't had any issues with Loyalzoo, no customer complaints either, only feedback would be that customers are sometimes unaware they have points to redeem for discounts. > > We really enjoy the ease of use and that customers can easily check in with the app so we don't even have to look up their name or email to reward/redeem their points. ----- ### "Best Loyalty Program We Have Used To Date\!" — 5.0/5 > **Ben** | *20 janvier 2018* > > **Avantages**: The price for what you get is really unbeatable. It has most of the features we need in a loyalty program. Love the 2x loyalty points and ability to push out promotions any time. > > **Inconvénients**: My only issue is so far I have been unable to figure out how to connect it to my WooCommerce store. It would be nice to be able to sync our customers that shop online and in store so they could earn points regardless their method of shopping. ----- ### "Most bang for your buck" — 5.0/5 > **hoang** | *19 mars 2021* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: Loyal Zoo does exactly what I need it to do. It's a digital stampcard for clients that's very inexpensive and does everything other similar products offer. 1)You can customize your points 2)It has a history of clients' activities 3)It is inexpensive 4)You can also use their texting feature to text clients for promos 5)You can add notes for each client essentially creating a client profile > > **Inconvénients**: For the approximately 2 years that I've used Loyal Zoo there were no issues with the software itself. There was one problem when I was away from work and I needed to look up a client but forgot my password. I emailed them and I was not able to get it until the next day. > > I love the ease and the pricing for this product makes it an easy choice ----- ### "Great potential ...but it’s not there yet\!" — 3.0/5 > **Hope** | *19 octobre 2020* | Hôtellerie | Taux de recommandation : 1.0/10 > > **Avantages**: LoyalZoo has great potential and it’s definitely an affordable option if you’re already using the POS system, Clover. The messaging and promotions feature is great. > > **Inconvénients**: If you’re not using Clover, it’s a LOT of work around and manual labor to add loyalty points. The paid membership platform has great potential but needs work. The aesthetics, back end, and website widget option definitely need work. It’s clunky but doable. The promotion and messaging feature doesn’t work well on a mobile device. You have to create your promotions on a desktop. > > Customer experience is amazing\! ----- ### "Cant believe it took me so long to install this\!" — 5.0/5 > **Jeff** | *28 juin 2019* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: This software works perfectly for my business. It encourages customers to repeat spend with me, even if they have a more convenient place to shop. Because the software is customisable, it allows me to reward customers with other elements of my business, which encourages cross selling. > > **Inconvénients**: I would like a better interface and easier way to customise messages to customers. Although we can create an email or push notification for VIP's (a brilliant part of this software) the end result to the customer is pretty basic and needs to be smarter. > > As you can see from the rest of this review the software is brilliant and definitely encourages repeat business and equally the team from loyalzoo are on hand to help with any issues. Brilliant service\!\! ----- Page : 1/5\ Suivant: [Page suivante](https://fr.capterra.ca/software/143016/loyal-zoo?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/143016/loyal-zoo) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées