--- description: MSP360 Backup : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MSP360 Backup - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'archivage](/directory/30998/archiving/software) > [MSP360 Backup](/software/143536/msp360-managed-backup) # MSP360 Backup Canonical: https://fr.capterra.ca/software/143536/msp360-managed-backup Page : 1/11\ Suivant: [Page suivante](https://fr.capterra.ca/software/143536/msp360-managed-backup?page=2) > Une sauvegarde de premier ordre pour les MSP. simple. Rentable. Tirez parti d'AWS, de Wasabi, de Backblaze B2 et du stockage local. > > Conclusion : 251 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise MSP360 Backup? Prestataires d'infogérance, fournisseurs de services informatiques, VAR, intégrateurs ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 251 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: MSP360 - **Pays**: Powell, É.-U. - **Entreprise fondée en**: 2011 ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Allemagne, Argentine, Australie, Autriche, Belgique, Brésil, Canada, Chypre, Colombie, Danemark, Espagne, France, Irlande, Israël, Italie, Japon, Mexique, Norvège, Nouvelle-Zélande et 8 de plus ## Fonctionnalités - Accès et contrôle à distance - Alertes/Notifications - Archivage multimédia - Bare Metal Restore (BMR) - Compression - Cryptage - Data Retention Management - Déduplication - Gestion de versions - Gestion des contrats/licences - Gestion des incidents - Gestion des problèmes - Gestion des ressources informatiques - Importation et exportation de données - Journal de sauvegarde - Monitoring en continu - Planification - Planification des sauvegardes - Pour logiciels d'infogérance - Rapports et analyses - Recherche en texte intégral - Remote Update/Installation - Reprise d'activité - Réplication de données - Sauvegarde VM - Sauvegarde cloud - Sauvegarde en continu - Sauvegarde et récupération - Sauvegarde incrémentielle - Scans automatiques - Surveillance et gestion à distance - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (11 au total) - Amazon EC2 - Autotask PSA - ConnectWise Automate - ConnectWise PSA - Google Cloud - Google Workspace - Microsoft 365 - Microsoft Azure - NinjaOne - ScreenConnect - Wasabi ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels d'archivage](https://fr.capterra.ca/directory/30998/archiving/software) ## Catégories connexes - [Logiciels d'archivage](https://fr.capterra.ca/directory/30998/archiving/software) - [Logiciels de sauvegarde serveur](https://fr.capterra.ca/directory/31098/server-backup/software) - [Logiciels de sauvegarde](https://fr.capterra.ca/directory/31076/backup/software) - [Logiciels d'infogérance](https://fr.capterra.ca/directory/30921/msp/software) - [Solutions de gestion des services informatiques](https://fr.capterra.ca/directory/30672/it-service/software) ## Logiciels similaires 1. [IDrive](https://fr.capterra.ca/software/171884/idrive) — 4.6/5 (1201 reviews) 2. [Cove Data Protection](https://fr.capterra.ca/software/163343/backup-and-recovery) — 4.6/5 (375 reviews) 3. [Salesforce Backup](https://fr.capterra.ca/software/1034020/salesforce-backup) — 4.8/5 (80 reviews) 4. [NAKIVO Backup & Replication](https://fr.capterra.ca/software/161328/nakivo) — 4.8/5 (463 reviews) 5. [Vinchin Backup & Recovery](https://fr.capterra.ca/software/180134/vinchin-backup-recovery) — 4.7/5 (181 reviews) ## Avis ### "A robust backup management solution with an easy-to-use interface." — 5.0/5 > **Fausto** | *13 août 2024* | Informatique et sécurité réseau | Taux de recommandation : 10.0/10 > > **Avantages**: The best thing about MSP360 Managed Backup, for me, was how user-friendly it was. I loved that I could easily set it up with different cloud storage services without any fuss. It made managing my backups a breeze - saved me loads of time and headaches. Plus, the interface was so straightforward that I didn't need to be a tech wizard to figure it out. > > **Inconvénients**: The main drawback I found was that restorations could sometimes be sluggish, particularly when dealing with large amounts of data. It's worth noting that this isn't entirely MSP360's fault, since they don't actually store the data themselves - that's handled by whatever cloud storage provider you're using. Still, it'd be great if they could find a way to optimize the recovery process on their end. Maybe they could streamline how they interface with different cloud services or something. It's not a deal-breaker by any means, but faster restore times would definitely be a welcome improvement. > > Overall, my experience with MSP360 Managed Backup has been quite positive. It's a solid, dependable solution that strikes a good balance between functionality and user-friendliness. The platform does exactly what it promises - manages backups efficiently without overwhelming you with complexity. While there's room for improvement in areas like restore speed, it generally meets expectations. It may not be revolutionary, but it's certainly a competent and reliable tool. For businesses looking for a straightforward, effective backup management solution, MSP360 is definitely worth considering. It's been a consistent performer in my experience, handling the crucial task of data backup with minimal hassle. ----- ### "Flexible and Cost-Effective Backup Solution" — 5.0/5 > **Daniel** | *23 mars 2026* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10 > > **Avantages**: The ease of setup and configuration. Backups and restores are simple. Flexible backup options (file-level, image-based, cloud, hybrid). Integration with major cloud providers (AWS, Azure, Wasabi, Backblaze), allowing cost control and storage choices. Reliable and consistent backups with good scheduling and retention policies. Granular restore capabilities (individual files, full systems, point-in-time recovery). Encryption support (in-transit and at-rest). Reasonable licensing model compared to many enterprise backup solutions. Support for Windows Server, workstations, and virtual environments (e.g., Hyper-V) Easy deployment and agent-based setup for endpoints. > > **Inconvénients**: The restore process can be slower than expected, particularly for large image-based backups. Error messages and logging are sometimes unclear, making troubleshooting more difficult. Licensing structure can become confusing when mixing backup types, endpoints, and add-ons. > > Overall, MSP360 Backup provides a solid and flexible backup solution, particularly for environments that need control over storage destinations and cost. Its ability to integrate with multiple cloud providers and support a range of backup types makes it well-suited for small to mid-sized businesses and IT-managed environments. The platform performs reliably for routine backups, and the centralized management console is useful for overseeing multiple systems. Deployment is straightforward once the architecture is understood, and the encryption and security options are strong. However, the experience is somewhat impacted by occasional complexity during setup. Troubleshooting can also take longer than expected due to vague error messages and logs. In summary, it is a dependable and cost-effective backup solution with strong flexibility. Still, it requires a moderate level of technical familiarity to manage efficiently if you don't have experience with any backup software. ----- ### "Reliable image backup with proven restores — UI could be simpler" — 5.0/5 > **José** | *5 août 2026* | Automobile | Taux de recommandation : 8.0/10 > > **Avantages**: The backup engine is solid and, more importantly, provably restorable. We run image-based backups of a Windows 11 workstation to an external USB drive: one full backup with VSS, then fast block-level incrementals (about 20 minutes) with roughly 80% storage savings from dedup plus compression. Our acceptance test was restoring a single file from the AES-encrypted image: it came back byte-identical (SHA-256 verified) — and it was a file that had already been deleted from the source disk, so it was a genuine data recovery, not a demo. E-mail failure notifications are dependable: they flagged every scheduled run that failed while the destination drive was unplugged. Scheduling, retention and consistency checks have worked without surprises, and the CLI is handy for automation. > > **Inconvénients**: File-level restore is unintuitive: the wizard steers you toward full disk restore, and restoring a single file requires right-click \> Quick Restore inside Backup Storage, with no search in the image browser. Failure e-mails arrive under the mild subject "completed with warnings", which is easy to overlook when a run actually failed. Creating the bootable recovery USB from the CLI hit a driver-injection error (access denied on a virtual adapter driver) that we had to work around. > > Trustworthy where it matters most: restores. We verified a byte-identical recovery of data that no longer existed on the source machine, which is exactly what a backup product must deliver. Usability has rough edges, but for the price it is very good value, and we are moving from the trial to a paid license. ----- ### "Do not use MSP360" — 1.0/5 > **Alexander** | *6 septembre 2022* | Services et technologies de l'information | Taux de recommandation : 0.0/10 > > **Avantages**: When I moved to MSP360 it was called Cloudberry Backup and it was not bad. They changed their name and pricing and made everything worse. So I guess the best thing about MSP360 is that it was not always as bad as it is now. > > **Inconvénients**: The web interface is terrible. It is very difficult to figure out how to navigate the interface to find backup history, restore data, even managing licenses is difficult. The only thing worse than their web interface is the new backup wizard. There are too many ways to mess it up and no easy way to clone configurations accoss multiple devices much less sites. > > Sometimes I can be a cheapskate. Sometimes being a cheapskate leads me to choose the wrong software. I made that mistake with MSP 360. I have it installed on many client devices and migrating to another software is going to cost me a lot of time. Someday I will find that time and I will be so glad to be off this platform. ----- ### "Powerful, cost-effective backup — best for technical users" — 4.0/5 > **Marco** | *19 juillet 2026* | Logiciels | Taux de recommandation : 8.0/10 > > **Avantages**: Extremely capable for the price. Block-level incremental backups, client-side AES-256 encryption, VSS for open files, flexible scheduling, and long-term GFS retention — all to cheap S3-compatible storage like Backblaze B2, so ongoing cost is a few dollars a year. Restores are granular (single file, any point in time) and there's a full CLI for automation. Once configured it's been rock-solid: runs on schedule with no failures, and block-level keeps each incremental tiny. > > **Inconvénients**: Powerful but not beginner-friendly. Setup has many options, several actions need an elevated/admin CLI, and some behavior (exclusion masks, retention formats) is under-documented — I had to experiment. My first large backup silently hit a Backblaze storage cap and the error could've been clearer. The account/licensing side was also confusing (standalone app vs. the managed-backup web console). Budget some patience and technical comfort for initial config. > > Solid, cost-effective, and reliable once dialed in. Strongly recommend for technically comfortable users; less so if you want one-click simplicity. Capability and value are top-tier — the learning curve and doc gaps keep it at a 4 rather than 5. ----- Page : 1/11\ Suivant: [Page suivante](https://fr.capterra.ca/software/143536/msp360-managed-backup?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/143536/msp360-managed-backup) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées