---
description: SwiftCase : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: SwiftCase - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de workflow](/directory/30091/workflow-management/software) > [SwiftCase](/software/143741/swiftcase)

# SwiftCase

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> Automatisez votre entreprise et gérez vos tâches avec SwiftCase, une plateforme cloud évolutive destinée à organiser et automatiser votre activité.
> 
> Conclusion : 25 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise SwiftCase?

SwiftCase aide les entreprises prospères submergées par la demande à automatiser et à organiser leurs processus pour se concentrer sur l'essentiel. Utilisé par des milliers d'utilisateurs dans les domaines de l'assurance, des finances, du droit, des services et de la sous-traitance.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.6/5** | 25 Avis |
| Simplicité | 4.7/5 | D'après l'ensemble des avis |
| Support client | 4.7/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.6/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: LivePoint
- **Fondé**: 2013

## Contexte commercial

- **À partir de**: 39,00 £
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: Royaume-Uni

##  Fonctionnalités

- Automatisation des processus d'affaires
- Autorisations basées sur les rôles
- Configuration des workflows
- Contrôle du processus d'approbation
- Contrôles/Permissions d'accès
- Facturation
- Fonction de glisser-déposer
- Gestion des documents
- Gestion des flux de travail
- Gestion des formulaires
- Gestion des ressources
- Gestion des tâches
- Logiciels CRM (gestion de la relation client)
- Outils de collaboration
- Rapports et analyses
- Rapports et statistiques
- Real-Time Data
- Recherche/Filtre
- Sans code
- Suivi de la conformité
- Suivi du temps et des dépenses
- Tableau de bord d'activités
- Third-Party Integrations
- Éditeur graphique de workflow

## Intégrations (8 au total)

- Dropbox Business
- Formstack Forms
- Gmail
- HubSpot CRM
- Microsoft Excel
- Microsoft Outlook
- Sage CRM
- Xero

## Ressources d'aide

- Service client/courriel
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de workflow](https://fr.capterra.ca/directory/30091/workflow-management/software)

## Catégories connexes

- [Logiciels de workflow](https://fr.capterra.ca/directory/30091/workflow-management/software)
- [Logiciels d'automatisation](https://fr.capterra.ca/directory/16/professional-services-automation/software)
- [Logiciels d'intégration](https://fr.capterra.ca/directory/8/integration/software)
- [Logiciels BPM (gestion de processus d'affaires)](https://fr.capterra.ca/directory/30010/business-process-management/software)
- [Applications sans code](https://fr.capterra.ca/directory/32095/no-code-platform/software)

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## Avis

### "A Swift Case" — 5.0/5

> **Benn** | *21 janvier 2019* | Services juridiques | Taux de recommandation : 10.0/10
> 
> **Avantages**: I love how clearly laid out swift case is making it almost elementary to operate from case to case. The task page helps to keep all work organised with urgent priority cases allowing us to be able to prioritise work dependant on our workload.
> 
> **Inconvénients**: In my experience using swift case I can not think of any issues that have occurred which has affected any case.
> 
> Excellent case management system that helps keep all cases clear, organised and makes the day to day task a lot easier to manage, works exactly how the name is presented.

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### "Fantastic is all I can say here\!" — 5.0/5

> **Anthony** | *31 janvier 2021* | Assurance | Taux de recommandation : 10.0/10
> 
> **Avantages**: Swiftcase is a fantastic tool for your business. The system itself does everything it says it does. If you need to make a change or have things working differently than designed, no issue to big or small. Now after working within the IT industry for quite some time, I could waste my time and write about the software. I am using this section to write about the team on a personal level. The premium per user for this system is worth every penny just for the support you receive. I wish that every system provider I deal with daily were even a fraction of Swiftcase. The guys have helped me evolve the platform, helped us with queries that do not necessarily fall under their remit too. &#10;The system is a self-management, once you know how to use the system then you can run, getting your business as automated as possible. This review is purely my personal option, but I will tell any Company who look at this Platform to go for it. The team behind this system never fail to surprise me. I owe them a lot for the support I have received. Thank you Livepoint\!
> 
> **Inconvénients**: Nothing at all this System is robust and can be as Bespoke as you need.
> 
> Amazing\!

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### "Capterra work flow" — 3.0/5

> **Sam** | *22 juin 2015*
> 
> As a workflow management solution, I found SwiftCase relatively easy to use. Obviously there is a learning curve getting used to a new solution, although by using SwiftCase I was able to reduce administration time and make workflow processes more efficient&#13;&#10;Sam Jbarah, Senior Quality Engineer at Qatar Petroleum.

-----

### "Unbelievable Assistance & Support" — 5.0/5

> **Tom** | *22 janvier 2021* | Services financiers | Taux de recommandation : 10.0/10
> 
> **Avantages**: All of the features are great. The system has now been built around our internal processes, taking a considerable amount of workload from team members. Emails are now sent automatically once a status is changed and new case owners assigned once a client reaches the next stage in the process.&#10;&#10;Apart from the actual features of the software, the support from the developers and \[SENSITIVE CONTENT HIDDEN\] in particular, has been second to none. Any query or development issue, \[SENSITIVE CONTENT HIDDEN\] has been there to respond to emails and arrange calls/zoom calls to go through any complicated issues.
> 
> **Inconvénients**: One feature that would benefit our particular business would be the link between the system and outlook calendar. This is something that is currently being developed so will be a massive benefit when in place.
> 
> The software itself is amazing for time management and passing files to members of the team to action a task. Once one task has been completed it moves to the next stage and another member of the team takes over. We've gone from one physical file passed between team members to a virtual file accessible to all team members at any stage in the process. For mortgages, the system works perfectly. Again, I can't highlight enough the benefit of the direct contact you have with the developers to make changes.

-----

### "Swiftcase Review" — 5.0/5

> **Niki** | *21 janvier 2019* | Services juridiques | Taux de recommandation : 9.0/10
> 
> **Avantages**: I think Swiftcase is user friendly and has many exciting features.
> 
> **Inconvénients**: There are aspects that I do not feel are relevant to my job role that I would like to remove from my page view.
> 
> We upgraded to Swiftcase from our own previous case management system. The system is simple to use (after a little bit of getting used to) and I can't think of a better system for us to use. Users are assigned skills and accountability depending on their job role which is more advanced than our previous system.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/143741/swiftcase)

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