--- description: Muster : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Muster - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'ambassadeur de marque](/directory/30956/advocacy/software) > [Muster](/software/143878/muster) # Muster Canonical: https://fr.capterra.ca/software/143878/muster Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/143878/muster?page=2) > Des outils de plaidoyer en ligne qui permettent aux organisations d'engager leurs membres auprès de leurs législateurs et d'influencer les politiques. > > Conclusion : 24 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Muster? Associations commerciales et professionnelles, chambres de commerce, organisations à but non lucratif, entreprises d'affaires publiques et de relations publiques, professionnels des relations gouvernementales/lobbyistes. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 24 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Muster - **Pays**: Arlington, É.-U. - **Fondé**: 2014 ## Contexte commercial - **À partir de**: 199,00 $ US - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Base de données de membres - Gestion de la communication - Gestion des abonnements - Gestion des ambassadeurs de marque - Gestion des campagnes - Logiciels CRM (gestion de la relation client) - Suivi de l'engagement ## Intégrations (4 au total) - Google Analytics 360 - Salesforce Platform - Salesforce.org Nonprofit Cloud - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels d'ambassadeur de marque](https://fr.capterra.ca/directory/30956/advocacy/software) ## Catégories connexes - [Logiciels d'ambassadeur de marque](https://fr.capterra.ca/directory/30956/advocacy/software) - [Logiciels pour OBNL (organisation à but non lucratif)](https://fr.capterra.ca/directory/30805/nonprofit/software) ## Logiciels similaires 1. [CallHub](https://fr.capterra.ca/software/149279/callhub) — 4.4/5 (248 reviews) 2. [Bloomerang](https://fr.capterra.ca/software/131207/bloomerang) — 4.7/5 (1287 reviews) 3. [Bonterra EveryAction](https://fr.capterra.ca/software/142421/bonterra-development-digital) — 4.5/5 (155 reviews) 4. [eWay-CRM](https://fr.capterra.ca/software/152769/eway-crm) — 4.5/5 (820 reviews) 5. [Oktopost](https://fr.capterra.ca/software/131277/oktopost) — 4.5/5 (110 reviews) ## Avis ### "Muster for Association Advocacy" — 5.0/5 > **Anthony** | *4 mars 2021* | Relations gouvernementales | Taux de recommandation : 10.0/10 > > **Avantages**: The product is streamlined and easy to use. The team at Muster is customer service driven and great to work with. > > **Inconvénients**: Looking forward to Muster version 2.0 and the new functionality it will provide. > > Muster has been great to work with and made our efforts to engage our members in advocacy efforts simple and straightforward. ----- ### "Easy Way to Mobilize Your Grassroots to Tell their Reps Their Opinion" — 4.0/5 > **Margie** | *25 mars 2021* | Gestion d'organisme à but non lucratif | Taux de recommandation : 9.0/10 > > **Avantages**: Easy to use. Meets our needs for advocacy and geocoding people to their correct rep. > > **Inconvénients**: Doesn't measure twitter activity. Can set up action center for Twitter, but software doesn't currently have ability to measure tweets generated. > > We were able to give grass roots an easy way to reach their reps - it was so easy that our action center was shared by several allied organizations to their followers. ----- ### "Effective Advocacy Tool" — 4.0/5 > **Kadi** | *21 novembre 2019* | Gestion d'organisme à but non lucratif | Taux de recommandation : 8.0/10 > > **Avantages**: Muster is an effective tool for engaging our association membership to participate in advocacy activities and engage their elected officials. With a few simple clicks, it makes it easy for people in our network to reach out and advocate. > > **Inconvénients**: There is not a way to modify the text in the messages we send to legislators—ie, bolding certain phrases, italicizing legislation, or bulletin key takeaways. This is disappointing that the letter the legislator receives is not eye-catching in that way, where they can easily pull out the key features of the message. > > Using Muster has increased our reach on issues that matter most to our members. Our members find it easy to click through the prompts and customize their message to legislators, and they are able to easily share the Action Alerts among their networks as well. ----- ### "Muster wins\!" — 5.0/5 > **Jim** | *13 mars 2021* | Politique publique | Taux de recommandation : 10.0/10 > > **Avantages**: Muster allows us to succeed where Mailchimp failed. We have appealed to our members to contact their representatives in the past. Now that Muster has made that nearly automatic, we see that members are now taking action. And liking the experience. More than changing the course of discussion in the legislature, Muster has given our members the ability to get to know their delegates, and for their delegates to get to know them. Linking up constituents with their representatives is fundamental to our democratic way of governance. Not only is Muster an easy to use package, but the staff is friendly and responsive to queries. We have used Muster as an integrated solution, combining it with MailChimp, with Facebook, and with Twitter. And according to our growing membership this integrated approach is working. While we are working with Muster to make the software experience even more useful, we have no hesitation in recommending this particular package for anyone's advocacy software needs. > > **Inconvénients**: Working with Muster staff on improvements which are not critical to the operation of the system. ----- ### "Easy way to mobilize our members" — 5.0/5 > **Elaine** | *10 mars 2021* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: Ease of use and the personalized customer service. The guys at Muster always respond quickly and get the job done well. > > **Inconvénients**: Updating contacts can sometimes be a pain. It would be great if somehow we could integrate information on users of this software with our database in a seamless way. That may have more to do with our database than with Muster. > > Great experience\! Great customer service. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/143878/muster?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/143878/muster) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Données structurées