---
description: 360e : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: 360e - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des interventions](/directory/10009/field-service-management/software) > [360e](/software/144194/360e)

# 360e

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> 360e : Un des principaux logiciels tout-en-un de devis, d'ordonnancement, de suivi et de facturation, conçu par des entrepreneurs, pour des entrepreneurs.
> 
> Conclusion : 18 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise 360e?

Construit à l'origine pour les électriciens, 360e gère le flux de travail pour toutes les petites et moyennes entreprises contractantes, qui tentent d'améliorer les opérations pour la gestion des bureaux et les techniciens/employés sur le terrain.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 18 Avis |
| Simplicité | 4.2/5 | D'après l'ensemble des avis |
| Support client | 4.6/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.2/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: 360 Enterprises
- **Pays**: Portland, É.-U.
- **Fondé**: 2015

## Contexte commercial

- **À partir de**: 250,00 $ US
- **Type de licence**:  (Version d’essai gratuite)
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Canada, États-Unis

##  Fonctionnalités

- Accès mobile
- Base de données de contacts
- Devis
- Facturation
- Gestion client
- Gestion des contrats/licences
- Gestion des expéditions
- Gestion des factures
- Gestion des ordres de travail
- Gestion des stocks
- Historique des services
- Planification
- Pour sous-traitants en commerce/électr. industrielle
- Recouvrement des paiements sur le terrain
- Signature électronique
- Suivi du temps
- Suivi du temps en ligne

## Intégrations (2 au total)

- QuickBooks Online
- QuickBooks Online Advanced

## Ressources d'aide

- Service client/courriel
- Base de connaissances
- Support téléphonique
- Chat/Clavardage

## Category

- [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software)

## Catégories connexes

- [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software)
- [Logiciels pour électriciens](https://fr.capterra.ca/directory/31006/electrical-contractor/software)

##  Logiciels similaires

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3. [ServiceTitan](https://fr.capterra.ca/software/150053/servicetitan) — 4.3/5 (325 reviews)
4. [Service Fusion](https://fr.capterra.ca/software/135788/service-fusion) — 4.3/5 (290 reviews)
5. [FieldPulse](https://fr.capterra.ca/software/153475/fieldpulse) — 4.6/5 (411 reviews)

## Avis

### "Dont waste your time" — 1.0/5

> **nathan** | *13 août 2024* | Construction | Taux de recommandation : 0.0/10
> 
> **Avantages**: This was a really good company and system when it worked and we first onboarded
> 
> **Inconvénients**: after several price increases their customer service doesn't exist and we constantly have issues and put in support tickets to which they don't answer or fix the issues. We are currently looking for a commitment from them to fix our current issues and assign a rep that answers while checking out alternative options
> 
> Absolutely garbage as of recently they appear to be closed

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### "Best Software we have tested and we have been using it for over a year" — 5.0/5

> **Robin** | *17 juillet 2018* | Fabrication électrique/électronique | Taux de recommandation : 10.0/10
> 
> **Avantages**: The ease of converting our quotes to jobs.  Making edits is very simple and user friendly.  Our customers love the layout of the quotes and invoices.
> 
> **Inconvénients**: At first, it was difficult to search for jobs, but they did correct that with a search bar that was more intuitive.
> 
> Great support team, awesome response time, good value for the money spent.

-----

### "Happy customer" — 5.0/5

> **Cameron** | *19 août 2019* | Construction | Taux de recommandation : 9.0/10
> 
> **Avantages**: Great value, agile development/support team that is open to suggestions and working with you. Looking forward to seeing this product continue to develop and expand.
> 
> **Inconvénients**: Implementation took longer than expected/hoped. Looking back, my timeline was unrealistic not realizing the development needed to tailor the product to our business and having enough time for our business to review and adopt the new software. Building an implementation timeline ahead of time would have mitigated this entirely.
> 
> Accessibility to the product in the field and inter-company communication on project status

-----

### "Robust AND Customizable" — 5.0/5

> **Courtney** | *11 février 2020* | Fabrication électrique/électronique | Taux de recommandation : 10.0/10
> 
> **Avantages**: What I liked most about 360e was the ability to bring my business development team, project management team, accounting team, and field staff together on one platform.
> 
> **Inconvénients**: What I like least about the software is that "alerts" and "tasks" are not automatic pop-up reminders; rather, you have to know where they will be and make it a point to look at them.
> 
> Overall, the team is communicating more effectively and are on the same page about upcoming jobs or projects; additionally, we have a better understanding of our costs for jobs and where we can optimize spend and save. My favorite thing about 360e? Their customer support. If we do not understand HOW to do something, or would like something to function in a different way, you have people you can contact directly and they are people you can count on. Shout out to \[SENSITIVE CONTENT HIDDEN\] for making this transition which seemed IMPOSSIBLE very possible.

-----

### "Game Changer" — 5.0/5

> **Johnny** | *31 décembre 2019* | Construction | Taux de recommandation : 10.0/10
> 
> **Avantages**: -real time tracking of hard costs per job&#10;-easy to build small job quotes&#10;-organizes jobs without the use of paper.  All current and past job information at your fingertips&#10;-keep track of employee time sheets per job&#10;-profit and loss reporting per job and overall business&#10;-ability to upload images and documents to quotes and jobs.
> 
> **Inconvénients**: -minor glitches from time to time.  More often than not it is operator error.
> 
> 360 has improved our business processes in more ways than I can count.   Before using 360 we used paper service tickets, Microsoft word documents for our proposals and paper time sheets.  The ability to organize every aspect of our jobs within 360 saves us time and money.  We have found as well that the ability to have real time job reporting and tracking has made us much better at becoming profitable estimators on every job we do.  It was a tough transition from paper to digital but the decision to switch to 360 has proven to be one of the best investments we have made as a company.  The tech support and customer service with 360 is also exceptional.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/144194/360e)

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