--- description: Nutshell : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Nutshell - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de contacts](/directory/30016/contact-management/software) > [Nutshell](/software/144340/nutshell) # Nutshell Canonical: https://fr.capterra.ca/software/144340/nutshell Page : 1/26\ Suivant: [Page suivante](https://fr.capterra.ca/software/144340/nutshell?page=2) > Les équipes de vente adorent Nutshell. Bénéficiez d'outils de premier ordre, d'intégrations permettant de gagner du temps et d'une assistance en direct de classe mondiale. > > Conclusion : 619 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Nutshell? Nutshell est à la fois un CRM performant et un outil de gestion des leads conçu pour les équipes de vente. Les équipes inbound, outbound ou extérieures adorent Nutshell, car il est amusant et facile à utiliser, simple à configurer et vous évite de vous disperser. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 619 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.1/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Nutshell - **Pays**: Ann Arbor, É.-U. - **Fondé**: 2009 ## Contexte commercial - **À partir de**: 13,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Canada, Espagne, Finlande, France, Norvège, Royaume-Uni, Suède, États-Unis ## Fonctionnalités - A/B Testing - Accès mobile - Actions découlant d'un événement - Alertes/Notifications - Analyse des campagnes - Base de données de clients - Base de données de contacts - CAN-SPAM Compliance - Champs personnalisables - Contacts partagés - Devis - Distribution de leads - Gestion des abonnés - Gestion des activités commerciales - Gestion des calendriers - Gestion des campagnes - Gestion des contacts - Gestion des courriels - Gestion des flux de travail - Gestion des leads - Gestion des opportunités - Gestion des pipelines - Gestion des tâches - Gestion du pipeline de ventes - Génération de leads - Importation et exportation de données - Lead nurturing - Marketing par courriel - Mesure des performances - Mobile Optimization - Pages de renvoi et formulaires web - Planification des campagnes - Prévision des ventes - Qualification de leads - Rapports de ventes - Rapports et analyses - Rapports personnalisables - Recherche/Filtre - Saisie de leads - Segmentation - Segmentation de la clientèle - Segmentation de leads - Stockage de documents - Suivi des courriels - Suivi des interactions - Système de calendrier et de rappel - Tableau de bord d'activités - Third-Party Integrations - Traitement des lots - Éditeur WYSIWYG ... et 1 fonctionnalités supplémentaires ## Intégrations (101 au total) - 123FormBuilder - 3CX - AWeber - AccuCare - ActiveCampaign - ActiveEdge - Acuity Scheduling - AdRoll - Airtable - Apollo.io - Asana - Basecamp - BigCommerce - Box - Breeze ... et 86 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Chat/Clavardage ## Category - [Logiciels de gestion de contacts](https://fr.capterra.ca/directory/30016/contact-management/software) ## Catégories connexes - [Logiciels de gestion de contacts](https://fr.capterra.ca/directory/30016/contact-management/software) - [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software) - [Outils de marketing par courriel](https://fr.capterra.ca/directory/30013/email-marketing/software) - [Logiciels de forces de vente](https://fr.capterra.ca/directory/12/sales-force-automation/software) - [Logiciels CRM en ligne](https://fr.capterra.ca/directory/30072/online-crm/software) ## Logiciels similaires 1. [Salesforce Sales Cloud](https://fr.capterra.ca/software/61368/salesforce) — 4.4/5 (18768 reviews) 2. [Bigin by Zoho CRM](https://fr.capterra.ca/software/204998/bigin-by-zoho-crm) — 4.7/5 (725 reviews) 3. [HubSpot CRM](https://fr.capterra.ca/software/152373/hubspot-crm) — 4.5/5 (4453 reviews) 4. [Zoho CRM](https://fr.capterra.ca/software/155928/zoho-crm) — 4.3/5 (6964 reviews) 5. [Dynamics 365](https://fr.capterra.ca/software/157279/dynamics-365) — 4.4/5 (5811 reviews) ## Avis ### "Effective sales solution and partner tracking" — 5.0/5 > **Utilisateur vérifié** | *17 décembre 2025* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10 > > **Avantages**: Effective quick way to view all potential partners throughout the entire sales process, easy to prioritize partnerships by value and key objectives within each partnership. The ability to sync communications with emails is valuable to reduce double documentation. > > **Inconvénients**: There are opportunities to support operations post-sale in a more customer relationship management-type way. > > It's relatively easy to use from a sales and partnership maintenance support platform. The ability to track communications via synced email is invaluable. I like the ability to add discrete fields for reporting. ----- ### "SonarMD x Nutshell" — 4.0/5 > **Samantha** | *21 décembre 2025* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10 > > **Avantages**: Nutshell is fairly easy to use, even for people who are not familiar with CRM services. I like that there has been an uptick in customization features which has helped us adapt the pipeline in the most efficient way for the sales team. > > **Inconvénients**: Sometimes it is difficult to pull reporting information and then to have that be cross functional with Excel. I also wish we would get a weekly activity summary. > > Overall, we have had a good experience with Nutshell and appreciate the efforts to solve problems in a timely fashion when they arrive and adapt functions if we have a product improvement suggestion. ----- ### "Nutshell in a Nutshell" — 5.0/5 > **Liam** | *17 décembre 2025* | Construction | Taux de recommandation : 8.0/10 > > **Avantages**: As an entry level CRM for small business. Nutshell has helped me during my entire career and to grow in my position. > > **Inconvénients**: As they are a smaller company. Features and Quality of Life updates can take time especially when newer bigger updates are added. > > Smooth and simple. The company behind Nutshell is nothing but helpful and accommodating. They have really helped us through set up or bugs encountered. They will even go as far as helping you with imports through there White Glove Service for those who are still learning technology meaning switching is as easy as possible. ----- ### "Great tool for lead and customer management for small business" — 4.0/5 > **Stefan** | *17 décembre 2025* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10 > > **Avantages**: The ease of setup and use, the facility in onboarding new team members and the ability to go deeper with their tools. > > **Inconvénients**: In the basic plan more premium features are teased unnecessarily and ideally sales pipeline email follow ups would be part of the basic plan. It can be difficult to convince other parts of the business like Marketing to move away from their tools to > > As part of the sales staff at a small business I enjoy working with Nutshell, it is straightforward to onboard and operate and performs its job as a CRM admirably. I would like to deepen our company\`s use of Nutshell\`s different tools internally and hope to bring the b2b marketing function over to Nutshell as an example. We also value it for lead management. ----- ### "You pay for what you get...." — 2.0/5 > **Jessica** | *17 décembre 2025* | E-learning | Taux de recommandation : 3.0/10 > > **Avantages**: It's cost effective and gets the job done. Does integrate well with other platforms as well for a more streamline use. > > **Inconvénients**: It does not pick up on duplicate accounts within the system well and in results causes a lot of time wasted. > > It's been - interesting. Their random updates without warning... the freezing, the timeout pages. It can be a headache. ----- Page : 1/26\ Suivant: [Page suivante](https://fr.capterra.ca/software/144340/nutshell?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/144340/nutshell) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées