--- description: TrueDialog : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TrueDialog - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de communication pour entreprise](/directory/31543/employee-communication-tools/software) > [TrueDialog](/software/144641/TrueDialog) # TrueDialog Canonical: https://fr.capterra.ca/software/144641/TrueDialog Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/144641/TrueDialog?page=2) > SMS conçus pour les grandes entreprises, faciles à utiliser pour les petites entreprises. Plus de fonctionnalités. Moitié prix. Intégré avec les principaux CRM (Customer Relationship Management). > > Conclusion : 21 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise TrueDialog? Clients professionnels et grandes entreprises, call centers, support client, marketing mobile, enseignement supérieur, commerce de détail/eTail, QSR (Quick Serve Restaurants), voyages, loisirs, franchise, CPG, banque, API de développement. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 21 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: TrueDialog - **Pays**: Austin, É.-U. - **Fondé**: 2011 ## Contexte commercial - **À partir de**: 119,00 $ US - **Public cible**: 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Alertes/Notifications - Analyse des campagnes - Application mobile - Ciblage du public - Clavardage et messagerie - Communication bidirectionnelle - Communication multicanal - Comptes de membre - Coupons mobiles - Envoi de SMS en masse - Gestion communautaire - Gestion de l'aide financière - Gestion de la communication - Gestion des abonnements - Gestion des admissions - Gestion des applications - Gestion des campagnes - Gestion des candidats - Gestion des collectes de fonds - Gestion des contacts - Gestion des flux de travail - Gestion des listes - Gestion des modèles - Historique des clients - Job Board - Logiciels CRM (gestion de la relation client) - MMS - Messagerie bidirectionnelle - Messagerie planifiée - Notifications poussées - Personnalisation - Personnalisation de messages - Planification des campagnes - Planification des campagnes - Portail libre-service - Rapports et analyses - Rapports et statistiques - Réponses automatisées - SMS Marketing - Segmentation de la clientèle - Sondages et votes - Suivi de l'engagement - Suivi des interactions - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (6 au total) - Dynamics 365 Customer Insights - HubSpot CRM - Marketo Engage - Oracle Eloqua Marketing Automation - Salesforce Marketing Cloud - Salesforce Sales Cloud ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Outils de communication pour entreprise](https://fr.capterra.ca/directory/31543/employee-communication-tools/software) ## Catégories connexes - [Logiciels de sondage par SMS](https://fr.capterra.ca/directory/32937/sms-survey/software) - [Logiciels de gestion des anciens élèves](https://fr.capterra.ca/directory/10039/alumni-management/software) - [Logiciels de gestion élèves](https://fr.capterra.ca/directory/30799/admissions/software) - [Plateformes SMS marketing](https://fr.capterra.ca/directory/30842/sms-marketing/software) - [Logiciels de gestion pour l'enseignement supérieur](https://fr.capterra.ca/directory/30913/higher-education/software) ## Logiciels similaires 1. [Project Broadcast](https://fr.capterra.ca/software/1059384/project-broadcast) — 4.9/5 (647 reviews) 2. [SlickText](https://fr.capterra.ca/software/155430/slicktext-com) — 4.8/5 (268 reviews) 3. [Mobile Text Alerts](https://fr.capterra.ca/software/152417/mobile-text-alerts) — 4.5/5 (85 reviews) 4. [EZ Texting](https://fr.capterra.ca/software/145848/ez-texting) — 4.4/5 (245 reviews) 5. [Emotive](https://fr.capterra.ca/software/202425/emotive) — 4.3/5 (106 reviews) ## Avis ### "This is the M1 tank of text messaging." — 4.0/5 > **Rick** | *25 septembre 2021* | Marketing et publicité | Taux de recommandation : 9.0/10 > > **Avantages**: If you need high-volume texting, particularly with the capacity for easy two-way conversations then Truedialog is for you. As an agency, we found Truedialog's account management features and in particular their billing structure, the best of any platform we tried. We can create as many layers in an organization, have as many long codes and operators as we need... or shut them off when we don't. It will work just fine for low-volume users too but there are more choices. > > **Inconvénients**: Great texting platform but we live in an omnichannel world. None of the omnichannel products I've tried is nearly as powerful a texting platform but TD has zero FB, IG, Whatsapp integration available so need to use multiple platforms. It would be great to have TD with omnichannel. > > Generally positive overall but they are short-staffed and grown over the years so support response time is below par in my books but great people to work with. No-one hides behind a veil of anonymity and I get genuine follow-ups not just surveys. ----- ### "A Great Mass Messaging Solution For Business" — 5.0/5 > **Simona** | *3 janvier 2025* | Télécommunications | Taux de recommandation : 9.0/10 > > **Avantages**: With TrueDialog, we have an easy time sending mass business messages. It not only eases communication but also helps in SMS marketing. > > **Inconvénients**: I have used TrueDialog long enough and no issues. ----- ### "Effective SMS solution with room for UI improvement" — 4.0/5 > **Utilisateur vérifié** | *25 février 2025* | Études de marché | Taux de recommandation : 8.0/10 > > **Avantages**: Strong SMS features with scalable options. > > **Inconvénients**: UI feels a bit outdated and could be smoother > > Good platform for business texting with solid reliability ----- ### "Major Impact" — 5.0/5 > **Joy** | *27 décembre 2023* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: True Dialog is a very easy system to use and manage. It takes very little time and has a major impact on our recertifications. > > **Inconvénients**: When submitting help tickets, we haven't always gotten the most clear or friendly responses, but the issues were resolved, so that was what was important. > > Texting was a new initiative in our association and it has helped us reach members that we normally lose in our other communication efforts. It has had a huge ROI. ----- ### "Problem Solver, easy to use. The best text messaging software out there\!" — 5.0/5 > **Bruno** | *2 novembre 2017* | Logiciels | Taux de recommandation : 9.0/10 > > **Avantages**: This is the best text messaging software we have ever used. Will not only help us keeping track of our conversations to our customers, it will also make it very easy to manage and reply each of these texts. The system is so simple and easy to use, it will keep you from making mistakes. Using this software also helps you keep your customers engaged with your business by allowing you to keep in touch with them. Take your SMS strategy to the next level\! > > **Inconvénients**: Could use some improvement on the CRM service. Sometimes it also "jams" and takes a while to either receive or send messages, although messages are always "sent" and "received", don't expect it to be received straight away. > > Keeping touch with customers. Being able to send text message to a wide range of people and since it saves your messages, you are able to keep track and reply to them. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/144641/TrueDialog?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/144641/TrueDialog) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Données structurées