--- description: TRIMS : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: TRIMS - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion de points de vente](/directory/20053/retail-management-systems/software) > [TRIMS](/software/144953/trims) # TRIMS Canonical: https://fr.capterra.ca/software/144953/trims Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/144953/trims?page=2) > Une plateforme de commerce de détail omnicanale développée au Royaume-Uni qui comprend le contrôle des stocks, la gestion des achats, un point de vente électronique, le CRM et l'e-commerce. > > Conclusion : 28 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise TRIMS? Les commerces de détail indépendants cherchant à développer leurs activités de vente au détail. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 28 Avis | | Simplicité | 4.0/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Touchretail - **Pays**: Cheadle, R.-U. - **Fondé**: 2002 ## Contexte commercial - **À partir de**: 69,00 £ - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Royaume-Uni ## Fonctionnalités - Barcode/Ticket Scanning - Comptes clients - Gestion de l'e-commerce - Gestion des bons de commande - Gestion des remises - Gestion des retours - Gestion des stocks - Gestion des stocks de la vente au détail - Intégration comptable - Logiciels CRM (gestion de la relation client) - Marketing par courriel - Rapports et analyses ## Intégrations (5 au total) - Adobe Commerce - Descartes Peoplevox - Rithum - Shopify - WooCommerce ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion de points de vente](https://fr.capterra.ca/directory/20053/retail-management-systems/software) ## Catégories connexes - [Logiciels de gestion de points de vente](https://fr.capterra.ca/directory/20053/retail-management-systems/software) - [Logiciels de caisse](https://fr.capterra.ca/directory/20052/point-of-sale/software) ## Logiciels similaires 1. [Epos Now](https://fr.capterra.ca/software/152638/epos-now) — 3.8/5 (713 reviews) 2. [Acumatica Cloud ERP](https://fr.capterra.ca/software/96371/acumatica-cloud-erp) — 4.4/5 (243 reviews) 3. [QuickBooks Enterprise](https://fr.capterra.ca/software/46497/quickbooks-enterprise) — 4.5/5 (20614 reviews) 4. [Toast POS](https://fr.capterra.ca/software/136301/toast-pos) — 4.2/5 (549 reviews) 5. [Brightpearl](https://fr.capterra.ca/software/124180/brightpearl) — 4.4/5 (192 reviews) ## Avis ### "Trims by Touch Retail review" — 5.0/5 > **Damian** | *13 mars 2019* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: The system is so easy and simple to use, set up completely for an inexperienced user. everything is set up similar to apps on your phone or computer. > > **Inconvénients**: i sometimes struggle to report in vision, wish i could build my own reports from scratch. But i know this is more advanced use of the system. > > it's an amazing system that i personally rate as better than most that i've used, ----- ### "Great Solution" — 5.0/5 > **simon** | *11 mars 2019* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: TRIMS offers us a comprehensive picture of our current stock and of the performance of our business at any given time, now or in the past. It's integrated superbly well with our website, enabling us to immediately stop selling online when we have run out of stock. We would warmly recommend Touch Retail, who have been superb partners from the word go. > > **Inconvénients**: The software is very comprehensive, so it can take some time to get to grips with it, but if you request it, the TRIMS team can simplify your experience so that the system only gives you what you want and need, with the option to improve your user experience as you become more familiar with the platform. > > It's been very good, once we were over the initial learning curve. TRIMS allows us to manage our stock effectively, while giving us a clear picture of how each part of the business is performing by time and by date, 24/7. TRIMS is a very comprehensive piece of software - our advice would be to simplify it, until you learn what it can do, and then increase its footprint in your business in bite size chunks, because once it is something you are familiar with, you'll genuinely wonder how you've ever done without it. ----- ### "review" — 3.0/5 > **Mark** | *25 mars 2019* | Vente au détail | Taux de recommandation : 5.0/10 > > **Avantages**: Relative ease when the system works properly > > **Inconvénients**: Can sometimes be extremely slow.. They do not offer the ability for a retailer to run a 3 for 2 promotion.. fairly basic retailing promotion these days.. they do not have an SLA for when they will get back to you > > ok ----- ### "Overall great system" — 5.0/5 > **Alex** | *22 mars 2019* | Vente au détail | Taux de recommandation : 9.0/10 > > **Avantages**: The trims back end software has a lot of very useful features and is quite easy to use once you understand the basics. It has a modern look and layout which make it more intuitive to use than other options we looked at before decided to go with Touch Retail. > > **Inconvénients**: While the ticket system for technical issues works well and the team in support work on problems quickly, communication could be improved. The causes of any crashes or faults are never explained, instead just an email saying the ticket has been resolved. This would probably be okay most of the time but often it's for an ongoing issue. > > You need to have patience and be willing to learn how to use the system but once you know your way around it it's fantastic and i've already recommended it to other retailers. ----- ### "TRIMS is helping us to steamline our stock system and give seamless integration to our website." — 5.0/5 > **Anna** | *12 mars 2019* | Articles de sport | Taux de recommandation : 8.0/10 > > **Avantages**: I like the way you can customise the product records to work best for you, giving you a system that is easy to work with. I also like the reporting as it can keep me up to date on sales by brand, department etc. > > **Inconvénients**: The reports take a while to build and ideally could do with being quicker. It can feel like a lot of steps to adjust a record if you need to. > > We had a very tricky problem for TRIMS to solve as we were merging two businesses together and had two separate stock systems, we were also planning on launching two new websites at the same time. This was a tough situation that TRIMS helped us to resolve. The staff were amazing and helped us through every step of the way. We are now a year into using TRIMS and have got to grips with the system quickly. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/144953/trims?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/144953/trims) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées