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Description de WellnessLiving

WellnessLiving est une solution tout-en-un pour votre studio de fitness ! Cette solution propose un agenda, des fonctionnalités d'e-mail marketing, un reporting solide, des programmes de récompense, des journaux clients, des fonctions de gestion de la réputation, des commerçants et de la paie, etc. Aucuns frais supplémentaires pour intégrer votre emploi du temps à votre site, générer des avis, envoyer des notifications par e-mail ou SMS, mettre en place un programme de récompenses ou se servir du marketing automation, etc. WellnessLiving a été conçu par les clients, pour les clients !

Qui utilise WellnessLiving?

WellnessLiving a été conçu à partir des souhaits et des besoins des clients, en collaboration avec eux. Aucuns frais supplémentaires pour les logiciels complémentaires et une économie jusqu'à 40 % sur les frais de carte de crédit.

Où peut se déployer WellnessLiving?

Basé sur le cloud
Sur site

À propos du vendeur

  • WellnessLiving Systems
  • Situé à Richmond Hill, Canada
  • Fondé en 2012

Assistance WellnessLiving

  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat/Clavardage

Pays disponibles

Australie, Canada, Royaume-Uni, États-Unis

Langues

anglais

WellnessLiving - Prix

À partir de :

59,00 $ US/mois
  • Non, pas de version gratuite

WellnessLiving n'est pas disponible en version gratuite. La version payante de WellnessLiving est disponible à partir de 59,00 $ US/mois.

Tarification et forfaits

À propos du vendeur

  • WellnessLiving Systems
  • Situé à Richmond Hill, Canada
  • Fondé en 2012

Assistance WellnessLiving

  • Support téléphonique
  • Support 24/7 (réponse directe)
  • Chat/Clavardage

Pays disponibles

Australie, Canada, Royaume-Uni, États-Unis

Langues

anglais

WellnessLiving en vidéos et en images

WellnessLiving Logiciel - 1
WellnessLiving Logiciel - 2
WellnessLiving Logiciel - 3
WellnessLiving Logiciel - 4
WellnessLiving Logiciel - 5
En voir 6 de plus
Vidéo de WellnessLiving
WellnessLiving Logiciel - 1
WellnessLiving Logiciel - 2
WellnessLiving Logiciel - 3
WellnessLiving Logiciel - 4
WellnessLiving Logiciel - 5

Fonctionnalités - WellnessLiving

  • Accès mobile
  • Alertes/Notifications
  • Application mobile
  • Automatisation du marketing
  • Base de données de clients
  • Base de données de contacts
  • Base de données de membres
  • Bibliothèque d'exercices
  • CRM
  • Classement de ceintures
  • Communication avec les membres
  • Communication bidirectionnelle
  • Confirmation et rappels
  • Conforme HIPAA
  • Emplacements multiples
  • Facturation
  • Formulaires personnalisables
  • Gestion d'équipe
  • Gestion de cabinet
  • Gestion de la communication
  • Gestion de la disponibilité
  • Gestion de la paie
  • Gestion des abonnements
  • Gestion des applications
  • Gestion des calendriers
  • Gestion des cartes cadeaux
  • Gestion des clients
  • Gestion des commandes
  • Gestion des contrats/licences
  • Gestion des cotisations
  • Gestion des cours
  • Gestion des employés
  • Gestion des enseignants et du personnel scolaire
  • Gestion des fournisseurs
  • Gestion des présences
  • Gestion des rendez-vous
  • Gestion des réservations
  • Gestion des stocks
  • Gestion des tâches
  • Gestion des visiteurs
  • Gestion des étudiants
  • Gestion des événements
  • Gestion du personnel
  • Gestion financière
  • Inscription en ligne
  • Intégration de sites web
  • Intégration des médias sociaux
  • Intégrations de tiers
  • Marketing par courriel
  • Mesure des performances
  • Mises à jour en temps réel
  • Notes SOAP
  • Notes de réservation
  • Notes sur l'évolution
  • Outils de collaboration
  • Paiements en ligne
  • Paiements électroniques
  • Plan de remise en forme
  • Planification
  • Planification automatisée
  • Planification des cours
  • Planification des groupes
  • Planification des rendez-vous
  • Planification du personnel
  • Planification en temps réel
  • Point de vente (PDV)
  • Portail client
  • Portail des membres
  • Portail libre-service
  • Portail parent et étudiant
  • Pour les arts martiaux
  • Pour les studios de danse
  • Pour salons de beauté et les spas
  • Pour studios de yoga/Pilates
  • Profils client
  • Rappels
  • Rappels d'appels
  • Rappels par SMS
  • Rappels par courriels
  • Rapports et analyses
  • Rapports et statistiques
  • Rendez-vous récurrents
  • Renouvellement d'abonnements
  • Replanification
  • Répertoire de membres
  • Réservation en ligne
  • Réservations de groupe
  • Stratégie de marque personnalisable
  • Suivi des présences
  • Suivi du temps et des dépenses
  • Support client
  • Synchronisation du calendrier
  • Système de calendrier et de rappel
  • Tableau de bord d'activités
  • Traitement des cartes de crédit et de débit
  • Traitement des paiements
  • Types de membres
  • Évaluations de la condition physique

Alternatives à WellnessLiving

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Zendesk permet aux entreprises de fournir une assistance, d'adapter le libre-service et de se différencier avec un engagement proactif. En savoir plus sur Zendesk Suite
Logiciel cloud de réservation en ligne, de planification, de point de vente et de marketing : tout ce dont vous avez besoin pour vous simplifier la vie.
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Un moyen plus intelligent pour les petites entreprises de mieux travailler Keap organise vos informations client et vos tâches quotidiennes de manière centralisée afin de vous permettre de gagner du temps.
Calendly vous aide à planifier des réunions sans avoir à envoyer de multiples e-mails.
Ribbon vous aide à mettre votre activité d'enseignement en ligne grâce à des outils de billetterie, de planification, d'adhésion, de vidéothèques, etc.
Karmasoft est une solution de gestion de studio sur écran en ligne. Karmasoft vous aide à commercialiser votre activité. Attirer, engager, convertir

Avis sur WellnessLiving

Note moyenne

Note globale
4,4
Simplicité d’utilisation
4,2
Service client
4,4
Fonctionnalités
4,3
Rapport qualité-prix
4,3

Avis classés par taille de l'entreprise (nombre d'employés)

  • <50
  • 51-200
  • 201-1 000
  • >1 001

Trouver les avis classés par note

5
71%
4
14%
3
5%
2
3%
1
7%
Lucie
Pilates Studio Owner
Utilisateur LinkedIn vérifié
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

So Glad I Made the Switch

5,0 il y a 2 ans
Sous-titres en français disponibles pour la vidéo
Justin
Justin
Managing Partner (É.-U.)
Utilisateur LinkedIn vérifié
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Fantastic software that is totally customizable to my business. Great service too.

5,0 il y a 5 ans

Commentaires : Simple, customizable, and easy to use with great support. From my experience there is no service that even compares. Between the adaptable technology, amazing support, and ease of use I couldn't be happier. I hope every gym uses them, except my competitors.
Thank you, Wellness Living for making the success of my gym much easier, and for all your support.

Avantages :

I've been with Wellness Living for about 2 ½ years now. I've used multiple softwares at my gym in the past including EZ Facility, Zen Planner, and Mindbody. I've definitely had experience with other options. I must tell you, I have no intention of ever going back. Wellness Living has outperformed every other service I've ever used on every level. Every other service expected me to change my business to accommodate their software! That seemed crazy to me. Wellness Living adapted their software to my business's needs. That was huge for my business. On top of that, the app is fantastic, it works seamlessly and my clients love the ease of use for booking an appointment and purchasing additional services and products. Their support is second to none if I have a question or an issue it's never difficult to find someone and get it resolved quickly. The reporting is completely customizable which I love. The rewards program is easy to implement and has been fantastic for incentivizing the behaviors that grow our gym. The SEO boost I received from starting with Wellness Living has been great and made my job MUCH easier. Along the digital lines, I also have to say that their data migration was the easiest I've ever experienced. They handled everything. If you've ever experienced the typical nightmare of data migration you know how huge a benefit that is.

Réponse de l'équipe de WellnessLiving Systems

il y a 5 ans

Hi Justin! Thanks for your support and for taking the time to leave us a review. We at WellnessLiving know that software that you choose should work for your business, not against you, and we work hard to provide you with everything you could ever need. Our team is obsessed with making things work just the way you want, so we are so happy to hear that you¿ve had such an awesome experience with us over these past two-and-a-half years. Cheers to another!

Victoria
Studio Owner (É.-U.)
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du logiciel : plus d'un an
Source de l'avis

Love Wellness!

5,0 le mois dernier Nouveau

Commentaires : I'm not a techy person, and I don't have a massive team behind me but Wellness Living makes it possible to keep up with the big dogs.

Avantages :

Love that the software is easy to navigate, the help bar is actually helpful, customer support is available when you need it, they are friendly, efficient and always looking for ways to improve. So many awesome resources!

Inconvénients :

Before I met with a business advisor, I felt like there were so many tools I just didn't know I had or how to use them.

Alternatives envisagées : Mindbody

Pourquoi passer à WellnessLiving : Ease of use, bang for my buck, appearance, efficiency and ability to customize so many aspects for my business. Wellness is the bones to my business. I get to decide everything else.

Réponse de l'équipe de WellnessLiving Systems

il y a 4 semaines

Thanks for the amazing review Victoria! We believe in the power of positive reinforcement and when we focus on your success as a business, it helps us succeed too. Continuous learning and improvement is a never-ending process that allows us to build our software into a more robust product with every update and we've only been able to do it with the help of amazing customers such as yourself. It's easy to get lost in the specifics of individual features, but the overarching goal for us has always been to make business management software easier to use. That tends to make things more efficient, it eliminates headaches and it gives you more of your time back every day to focus on doing what you love and running your business. We're looking forward to much more continued growth, together! Natasha B. (Customer Advocate)

Juan Carlos
Owner (É.-U.)
Santé, bien-être et fitness, 2-10 employés
Temps d'utilisation du logiciel : 1 à 5 mois
Source de l'avis
Source : SoftwareAdvice

Do not use this software

1,0 le mois dernier Nouveau

Commentaires : Do not use Wellness Living for your gym or training studio. Their sales team will tell you they can do anything you ask for, but they actually have no idea if they can do it. In the first meeting we had with them, they assured us they could do everything my studio needs... So they can sign you do a year contract. Once we signed the contract, Daniel(our onboarding person) was not able to do many of the things we needed for our company. He also was not available for appointments many times(he was on vacation I believe). Meanwhile, we are paying for their monthly service. After 6 months of still not being able to actually go live with Wellness Living's service, we complained to Matt. We told him wellness living was supposed to make our business easier and smoother, when in fact it made operations more time consuming and difficult. We asked for a refund since they were not able to do what they promised. They then again gave us more run around, and even said they were going to take our issues to their technology officers and make adjustments so their software fit our needs. What a joke! I have since cancelled payment to this company and got a refund from American Express(mainly because wellness living had never been able to get us live, even after 6 months).
To summarize, DO NOT USE THIS SOFTWARE. They will promise you everything, but they won't do anything but take your money.

Avantages :

Their were no pros. It doesn't work. You will pay for a product that doesn't work

Alternatives envisagées : Zendesk Suite

Pourquoi passer à WellnessLiving : They actually work

Réponse de l'équipe de WellnessLiving Systems

le mois dernier

Hey Juan Carlos, We're really sorry to hear about your experience. Here at WellnessLiving we have a mission of providing the very best business management solution combining affordable, easy-to-use software with knockout features and the very best in customer support. We are not satisfied unless you're completely happy with your experience and we are appalled at the issues you've described. We have searched our records and unfortunately we have no record of any account under this name or with the issues described, but I want to reiterate that we take this sort of complaint very seriously and I will personally do everything in my power to make this right. Please contact me by email at [email protected] or by phone on 1-888-668-7728 whenever there's a good time for you this week. It's very important to me that we get to the bottom of this and I will personally see to it that it's fixed. Steven H. (Customer Advocate)

Pauline
Director of Operations (É.-U.)
Services et installations de loisirs, Travailleur autonome
Temps d'utilisation du logiciel : plus de deux ans
Source de l'avis

Easy and Feature-Packed System

5,0 il y a 4 mois

Commentaires : It's been really positive over the past 6 years. I'm always on the lookout for new software but I turn down everyone else because Wellness Living can't be beat for price and features.

Avantages :

You can make your site simple or more complex, depending on how many of the tools you choose to integrate. I've been with Wellness Living since 2016, mainly because it's easy to use and the technology support is first rate. I wasn't using the email feature but it was pointed out to me that I could use reports to find clients who hadn't been visiting in the last 2-6 months, then email them directly from the software with a win-back campaign. I appreciate all that this company does to keep its clients updated and informed.

Inconvénients :

It can be pricey for small business owners, but there are ways to reduce your costs.

Alternatives envisagées : Punchpass

Pourquoi choisir WellnessLiving : Did not feel tech support was available enough

Logiciel antérieur : Mindbody

Pourquoi passer à WellnessLiving : More features in Wellness Living

Réponse de l'équipe de WellnessLiving Systems

il y a 4 mois

Hey Pauline, Thank you for the great review. WellnessLiving is all about you, our customer, and that means having the customization to really tailor your online presence the way you want it. Our software is built around customization so you have the freedom to focus on the areas and features that you want to use. The ability to segment your clients into groups by things like purchases or attendance history is so valuable because research has shown targeted campaigns are up to 50% more effective than your run of the mill marketing blast, and that means you're recouping a higher percentage of your time and money on marketing spend. Because we offer an integrated all-in-one solution, there's also no need to pay for costly add-ons like some of our competitors like to charge for tools we include like emails, automations, and segmented client lists. We've really enjoyed working with you since 2016 and we're looking forward to the years to come! Susan A. (Customer Advocate)

Anthony
Owner (Australie)
Santé, bien-être et fitness, Travailleur autonome
Temps d'utilisation du logiciel : 6 à 12 mois
Source de l'avis

I've spent years searching for a software platform that can meet all my needs. I have finally found

5,0 le mois dernier Nouveau

Commentaires : I run group meditation sessions online. I've spent years searching for a software platform that can meet all my needs. I have finally found it!
Wellness living have been great to deal with. The onboarding process was simple and the on-going support has been amazing.
They are continually bringing out more features and I'm excited for what is to come!

Avantages :

Wellness Living allows me to manage my clients easily, nurture them with automated emailing, integrate with my website, manage payments. For my clients it is even better. I have also got the white label app, this means I have my own app. I never thought I'd get an app so quickly and so easily. Clients love it! They can watch meditations on demand, book classes, and manage their account.

Inconvénients :

FitVID video features and metrics could be improved. I.e. add to favourites, create playlists, improve the view Custom emails are great but missing some fields

Alternatives envisagées : Calendly, Mindbody et Keap

Pourquoi choisir WellnessLiving : Wanted better client management Improve customer experience App with library of meditations

Logiciel antérieur : Acuity Scheduling

Réponse de l'équipe de WellnessLiving Systems

le mois dernier

Hey Anthony, Thanks for the amazing review! Your kind words really mean a lot to us. There are a lot of software companies out there, but there aren't many that can provide the full all-in-one platform you need to run just about every part of your business. We've got you covered at every step of your client journey from lead/prospect management to online store, recurring payments and the mobile client app to make it really easy for them to check their account, watch videos and make bookings. We're in this for the long haul and it's really important to us that your business is fully equipped to succeed. Please don't hesitate to contact our support team any time you need assistance, and likewise to tell us on our Community Forum about the features or enhancements you'd like to see added to the software in our coming updates. We thank you for choosing WellnessLiving and we're looking forward to our continued success, together! Susan A. (Customer Advocate)