--- description: GuildQuality : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: GuildQuality - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Outils de sondage](/directory/30092/survey/software) > [GuildQuality](/software/145110/guildquality) # GuildQuality Canonical: https://fr.capterra.ca/software/145110/guildquality Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/145110/guildquality?page=2) > Logiciel de sondage et de satisfaction client destiné aux professionnels du bâtiment soucieux de la qualité. > > Conclusion : 17 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Support client**. ----- ## Présentation ### Qui utilise GuildQuality? Des milliers de constructeurs immobiliers professionnels, de rénovateurs et d'entrepreneurs en rénovation résidentielle choisissent GuildQuality pour les aider à surveiller, améliorer et structurer leur engagement envers la qualité et le service client. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.5/5** | 17 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.6/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 3.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 50% | (5/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: GuildQuality - **Fondé**: 1988 ## Contexte commercial - **À partir de**: 100,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Analyse des tendances - Analyse visuelle - Gestion des commentaires - Questions personnalisables - Rapports et analyses ## Ressources d'aide - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software) ## Catégories connexes - [Outils de sondage](https://fr.capterra.ca/directory/30092/survey/software) - [Outils de satisfaction client](https://fr.capterra.ca/directory/30541/customer-satisfaction/software) - [Logiciels CEM (Customer Experience Software)](https://fr.capterra.ca/directory/30671/customer-experience/software) - [Logiciels de feedback à 360 degrés](https://fr.capterra.ca/directory/30666/360-degree-feedback/software) ## Logiciels similaires 1. [Jotform](https://fr.capterra.ca/software/158456/jotform-4-0) — 4.7/5 (2794 reviews) 2. [Sogolytics](https://fr.capterra.ca/software/127957/sogosurvey) — 4.7/5 (730 reviews) 3. [SurveyMonkey](https://fr.capterra.ca/software/32728/surveymonkey) — 4.6/5 (10426 reviews) 4. [Zoho Survey](https://fr.capterra.ca/software/131426/zoho-survey) — 4.6/5 (450 reviews) 5. [Alchemer](https://fr.capterra.ca/software/72549/alchemer) — 4.5/5 (319 reviews) ## Avis ### "In-Depth Inventory of Customer Satisfaction" — 5.0/5 > **Kali** | *15 juin 2019* | Vente au détail | Taux de recommandation : 8.0/10 > > **Avantages**: I really liked that GuildQuality calls our customers, as opposed to having it all web based. > > **Inconvénients**: I just wish there was an easier way to convert the positive feedback from the surveys into positive reviews on Google or Yelp. > > GuildQuality representatives have been very helpful and quick to respond during the initial set up and anytime we've had questions. The concept behind this service is a great one and it's provided a lot of feedback that we needed to hear and possibly otherwise wouldn't had we not been using GuilldQuality. ----- ### "Excellent for customer feedback" — 5.0/5 > **Kate** | *4 août 2022* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: Using a third party to gather customer feedback has been useful for our team to identify successes and areas for improvement. The response rate through a third party provider is stronger than when we administered the surveys in house, and more detail is provided. > > **Inconvénients**: We don't use a CRM that integrates with Guild Quality, and tried to set-up a Zapier to quick link the programs, but it did not work smoothly for us. This means we need to manually submit the customer information, which is a little tedious. ----- ### "Negative review not posted." — 1.0/5 > **Marc** | *9 novembre 2018* | Immobilier | Taux de recommandation : 0.0/10 > > **Avantages**: Probably good for a contractor since they appear to withhold any negative reviews. > > **Inconvénients**: It appears they withhold negative reviews. The consumer will never know when a contractor does not perform. > > If a "review" site withholds negative reviews, are they really doing anyone except their paying customer any good? I will not be putting my trust in GuildQuality reviews. ----- ### "Great product." — 5.0/5 > **Ben** | *23 novembre 2015* > > I am very pleased with the service from Guild Quality. What a difference a survey makes within the whole company. We did use a customer satisfaction rating system prior to Guild Quality, but we were relying on someone from the office always sending out these and for the most part we did not get anything back. With Guild Quality's follow up we do get if not all most all reports back from the consumers. What a difference they have made for our company. The competition is fierce between project managers to get the best surveys back for there jobs the are managing with a bonus is given to them for reaching specific goals. Thank you all at Guild Quality for bringing back the fun in building swimming pools. ----- ### "Reputation is Everything" — 5.0/5 > **Phil** | *23 novembre 2015* > > The best predictor of future behavior is past behavior. My reputation is the sum of my past behavior. Therefore, my past behavior and reputation is the best data source to predict future behavior. Without Guild Quality my clients would not have a reliable method to judge the performance they will expect when we are hired. We can tell potential clients how great we are and that we are the best repair remodeling firm in the known universe, but that won't have the impact of what former clients say about us. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/145110/guildquality?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/145110/guildquality) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées