--- description: Mews : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Mews - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [Mews](/software/145487/mews-commander) # Mews Canonical: https://fr.capterra.ca/software/145487/mews-commander Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/145487/mews-commander?page=2) > Augmentez vos revenus, optimisez le temps de votre personnel et transformez l'hôtellerie grâce à une plateforme flexible et facile d'utilisation, conçue pour le client moderne. > > Conclusion : 59 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Mews? Mews est conçu aussi bien pour les hôtels indépendants que les chaînes internationales qui souhaitent automatiser les tâches manuelles, trouver des solutions pour booster leurs revenus et transformer l'hôtellerie. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 59 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Mews - **Entreprise fondée en**: 2012 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: allemand, anglais, espagnol, français, néerlandais - **Pays disponibles**: Allemagne, Australie, Autriche, Belgique, Canada, Danemark, Espagne, Finlande, France, Grèce, Guernesey, Hongrie, Irlande, Italie, Japon, Lettonie, Luxembourg, Malaisie, Malte, Mexique et 13 de plus ## Fonctionnalités - Automatisation du marketing - Gestion de l'expérience invité - Gestion de la maintenance - Gestion des calendriers - Gestion des canaux - Gestion des employés - Gestion des recettes - Gestion des réservations - Gestion des réservations - Gestion des taux - Gestion des tâches ménagères - Intégration GDS et OTA - Logiciels CRM (gestion de la relation client) - Point de vente (PDV) - Rapports et analyses - Réservation en ligne - Support client - Third-Party Integrations - Traitement des paiements ## Intégrations (58 au total) - 4SUITES - Adyen - Akia - Amadeus - Asksuite - Atomize - Book4Time - Booking - Cendyn CRM - Customer Alliance - D-EDGE - Dailypoint - Duve - EasyWay - Event Temple ... et 43 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) ## Catégories connexes - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) - [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software) - [Logiciels de location saisonnière](https://fr.capterra.ca/directory/30616/vacation-rental/software) ## Logiciels similaires 1. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1597 reviews) 2. [Guesty](https://fr.capterra.ca/software/159377/guesty) — 4.4/5 (480 reviews) 3. [Lodgify](https://fr.capterra.ca/software/131924/lodgify) — 4.5/5 (1311 reviews) 4. [Yanolja Cloud Solution Property Management System (PMS)](https://fr.capterra.ca/software/135751/ezee-absolute) — 4.6/5 (405 reviews) 5. [Breezeway](https://fr.capterra.ca/software/186514/breezeway) — 4.6/5 (195 reviews) ## Avis ### "Simply the best" — 5.0/5 > **Christian** | *4 août 2025* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Easy of use Hotel PMS. Great Design, helpful selflearning "university". Good value for money, fully integrated payment solution. > > **Inconvénients**: Report section / Dashboard could be improved. We would like to have more CMS features in the guest profiles. > > Great people at MEWS, very good support, positive future thinking vibe. Safes so much time in the daily operation. ----- ### "Hotel software" — 4.0/5 > **vicky** | *6 juin 2023* | Hôtellerie | Taux de recommandation : 6.0/10 > > **Avantages**: if you want software to manage rooms and booking engine this is for you. we are a wedding venue so its not been quite as adaptable as we wanted it to be. > > **Inconvénients**: onboarding was very complicated and set up was all on the venue, we had a lot of pre paid deposits to move over from old system and this was manual > > very limited touch reservations - before we had to take payment for all of them manually. the guest communication emails are helpful ----- ### "Nice for Holiday-Hotels, Non-Working for Business-Hotels" — 2.0/5 > **Harald** | *15 janvier 2025* | Hôtellerie | Taux de recommandation : 5.0/10 > > **Avantages**: Patent solution is working fine, if you have no Business guests or Companies or Cost assumption declaration. For holiday-Hotels MEWS maybe work fine, for business hotels it's a nightmare. > > **Inconvénients**: No payment solutions für Business-partners, workflow extremely bad for business-partners. They are not able to enter their business addresses together with the booking. For this reason all Business-invoices has to be cancelled and manually new written. Sorry, that's only ugly. Nobody helps if you have problems. When starting with MEWS there isn't anybody you can ask. Workflow is very special and needs time to understand, very much time and faults happens in this time. > > MEWS is modern, has big goals, but they are far away from the reality. Mostly we have guest for business-reasons and from companies. Invoicing makes double work. Business guests can't pay with credit card, the check-in-terminal works great for private guests, for business-guests it's unusable ----- ### "Overall Easy front desk usage" — 4.0/5 > **Ria** | *6 juin 2022* | Hôtellerie | Taux de recommandation : 8.0/10 > > **Avantages**: It was a very easy program to allocate guests, change allocation, see the full reservation board and change rates. > > **Inconvénients**: Unfortunately it did not comply with the new invoucing regulations for greece so we had to switch. ----- ### "Mews: Powerful and User-Friendly" — 5.0/5 > **Sami** | *8 mai 2025* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Mews is a great balance of powerful and customisable software that is also very simple and efficient to use. Features like automatic card charging mean that a lot of work is done by the software, freeing up time for us to enhance guest experience. Mews also has built-in, comprehensive training via Mews University, meaning new starters can quickly learn how to use the software with minimal training. Mews also regularly releases new features, including an AI digital assistant that is extremely helpful when you need technical support. > > **Inconvénients**: Very little. There was a dip in the Support's response times, but this has been rectified, and the AI digital assistant is a big help. > > Excellent. Our onboarding was very well organised, with lots of support. The Mews PMS is very cutting-edge, with new features constantly being added, and AI that works\! ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/145487/mews-commander?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/145487/mews-commander) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | tr | | ----- ## Données structurées