---
description: Shopware : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Shopware - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de commerce en ligne](/directory/3/ecommerce/software) > [Shopware](/software/145605/shopware)

# Shopware

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> Solution d'e-commerce moderne basée sur le web et conçue pour créer des environnements d'achat plus stimulants et plus attrayants sur le plan émotionnel.
> 
> Conclusion : 26 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Shopware?

Shopware pour petites et grandes entreprises est la solution idéale pour les boutiques en ligne émotionnelles, centrées sur le client et performantes.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 26 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Shopware
- **Pays**: Schoeppingen, Allemagne
- **Entreprise fondée en**: 2000

## Contexte commercial

- **À partir de**: 2 400,00 $ US
- **Type de licence**:  (Version gratuite disponible) (Version d’essai gratuite)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Chromebook (ordinateur)
- **Langues**: allemand
- **Pays disponibles**: Albanie, Allemagne, Andorre, Autriche, Belgique, Bosnie-Herzégovine, Bulgarie, Bélarus, Chypre, Cité du Vatican, Croatie, Danemark, Espagne, Estonie, Finlande, Gibraltar, Groenland, Grèce, Guernesey, Hongrie et 32 de plus

##  Fonctionnalités

- API
- Accès mobile
- Catalog Management
- Data discovery
- Environnement immersif
- Fonction de glisser-déposer
- Gestion SEO
- Gestion de contenu
- Gestion de l'e-commerce
- Gestion de la communication
- Gestion de site web
- Gestion des avis
- Gestion des canaux
- Gestion des commandes
- Gestion des expéditions
- Gestion des promotions
- Gestion des retours
- Gestion des stocks
- Gestion des stocks
- Historique des clients
- Logiciels CRM (gestion de la relation client)
- Marketing multicanal
- Marketing par courriel
- Mesure des performances
- Panier d'achat
- Rapports et analyses
- Rapports et statistiques
- Suivi de l'inventaire
- Suivi des indicateurs clés de performance
- Sécurité des données
- Tableau de bord
- Tableau de bord d'activités
- Third-Party Integrations
- Visualisation de données

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de commerce en ligne](https://fr.capterra.ca/directory/3/ecommerce/software)

## Catégories connexes

- [Logiciels de commerce en ligne](https://fr.capterra.ca/directory/3/ecommerce/software)
- [Outils de recherche](https://fr.capterra.ca/directory/31096/enterprise-search/software)
- [Outils KPI (Indices de performance-clé)](https://fr.capterra.ca/directory/32626/kpi/software)
- [Logiciels de réalité virtuelle](https://fr.capterra.ca/directory/31659/vr/software)
- [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software)

##  Logiciels similaires

1. [Shopify](https://fr.capterra.ca/software/83891/shopify) — 4.5/5 (6685 reviews)
2. [Wix](https://fr.capterra.ca/software/169007/wix) — 4.4/5 (10661 reviews)
3. [WooCommerce](https://fr.capterra.ca/software/187800/woocommerce) — 4.5/5 (1042 reviews)
4. [ikas](https://fr.capterra.ca/software/1045172/ikas) — 4.7/5 (148 reviews)
5. [BigCommerce](https://fr.capterra.ca/software/131883/bigcommerce) — 4.4/5 (339 reviews)

## Avis

### "Scalable, easy to use, API first E-commerce platform" — 5.0/5

> **Michel** | *14 octobre 2022* | Services et technologies de l'information | Taux de recommandation : 10.0/10
> 
> **Avantages**: A CMS that helps the merchant really create shopping experiences that would be hard to create with other ecommerce platforms.
> 
> **Inconvénients**: Lacking functionalities are built every day. So current cons will be gone soon.

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### "Easy startup and running. Hard to update." — 5.0/5

> **Adem** | *18 juillet 2025* | Matériaux de construction | Taux de recommandation : 6.0/10
> 
> **Avantages**: The initial setup is very straight forward. Another point to cover is, there is a good tool set to import from other shops. Also the flows are great and automate much of the steps.
> 
> **Inconvénients**: Sometimes its hard to find out, which text fragment is for what part of the overall site. And the templating feature is really hard to understand. But the worst thing is, you can brick your shop while updating. So be careful and backup everything before running the update.
> 
> I've used it many years and still running my online shop with it. It's also pre configured. You just need to bring in your products and setup payment methods, and you're ready to go.

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### "Good SEO, high readiness, but BUGy - It's getting better, but sometimes not" — 3.0/5

> **Utilisateur vérifié** | *12 septembre 2025* | Vente en gros | Taux de recommandation : 4.0/10
> 
> **Avantages**: Initial appearance and initial finalization rate of a webshop. It is quite easy to create simple websites and handle orders. Many professional plugins from PayPal over DHL to smaller design add-ons. It seems to have a good SEO ranking. Foundation for a highly professional e-commerce shop when having a big budget is possible.
> 
> **Inconvénients**: Multitude of Bugs and incompatibility with updates. Change of business model for perpetually bought licenses so that you need to switch to rental model after two years. Plugins wont work with future versions of Shopware. As there were and still are so many Bugs, an update is a must do.
> 
> A long way to go, but quite flexible despite it's initial readiness and user friendliness. High investment required with many adjustments and add-ons necessary in order to get to a solid and working e-commerce shop.

Unfortunately, we are now stuck at Version 6.6.x due to update incompatibilities with our add-ons and shopware6 own rules.

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### "Shop management software built for speeds" — 5.0/5

> **Fred** | *25 avril 2022* | Automobile | Taux de recommandation : 9.0/10
> 
> **Avantages**: ShopWare is super fast and easy to use. Switching to ShopWare is one of the best decisions that I've made in business
> 
> **Inconvénients**: The data transfer from my old SMS (Mitchell) was a mess. I wouldn't have transferred data if I knew what it would cause so many problems.
> 
> ShopWare has been a great company to work with. The software is constantly improving.

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### "Good foundation for e-commerce business" — 4.0/5

> **Renick** | *13 novembre 2022* | Services et technologies de l'information | Taux de recommandation : 6.0/10
> 
> **Avantages**: Modern, clean user interface for clients. Modern stack especially with Twig templating. Has lots of features for European market.
> 
> **Inconvénients**: Has lots of bugs and premium features are really expensive. Lots of mid-size companies struggle to afford this solution. For smaller projects it is too expensive. They focusing much on enterprise. But lots of customers have midsize projects.
> 
> Good tech approaches for providing a platform for e-commerce.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/145605/shopware)

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