--- description: UpKeep : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UpKeep - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels GMAO](/directory/30032/cmms/software) > [UpKeep](/software/145635/upkeep) # UpKeep Canonical: https://fr.capterra.ca/software/145635/upkeep Page : 1/54\ Suivant: [Page suivante](https://fr.capterra.ca/software/145635/upkeep?page=2) > GMAO basée sur le cloud qui rationalise les ordres de travail et la gestion des installations. Créez des projets, attribuez des ordres de travail et gérez les actifs. > > Conclusion : 1321 utilisateurs lui ont donné la note de **4.6/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise UpKeep? Industrie, gestion d'installations, flotte, hôtels, pétrole et gaz, construction, municipalités, distribution, entreposage, restaurants, services publics, églises, éducation, agroalimentaire, emballage ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.6/5** | 1321 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.5/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: UpKeep Technologies - **Pays**: Los Angeles, É.-U. - **Fondé**: 2014 ## Contexte commercial - **À partir de**: 20,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, chinois, espagnol, français - **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Brésil, Canada, Chine, Espagne, Inde, Irlande, Japon, Mexique, Nouvelle-Zélande, Royaume-Uni, États-Unis, îles Vierges américaines, îles Vierges britanniques ## Fonctionnalités - Alertes/Notifications - Asset Lifecycle Management - Automatisation des processus et flux de travail - Contrôle de qualité - Création et conception de formulaires - Entretien des équipements - Entrée et sortie - Facility Asset Management - Fonction de glisser-déposer - Formulaires personnalisables - Gestion de l'amortissement - Gestion de l'espace - Gestion de la configuration - Gestion de la disponibilité - Gestion de la maintenance - Gestion des audits - Gestion des calendriers - Gestion des demandes de service - Gestion des factures - Gestion des formulaires - Gestion des immobilisations - Gestion des inspections - Gestion des stocks - Gestion des stocks - Gestion des techniciens - Gestion des tâches - Gestion des tâches - Gestion des équipements - Historique des services - Informations sur les véhicules - Maintenance préventive - Mesure des performances - Planification - Planification de la maintenance - Planification en temps réel - Rappels - Rapports personnalisables - Real-Time Data - Real-Time Monitoring - Réservation en ligne - Scan et analyse d'image - Signature électronique - Suivi des commandes - Suivi des coûts - Suivi des ressources - Suivi des réparations - Suivi du temps d'arrêt - Suivi du temps en ligne - Tableau de bord d'activités - Visualisation de données ... et 56 fonctionnalités supplémentaires ## Intégrations (25 au total) - Azuga Fleet - ClearBlade - Coupa - Linxup - Looker - Microsoft Azure - Microsoft Excel - Microsoft Power BI - Microsoft Teams - Mingo Smart Factory - Motive - Okta - One Step GPS - OneLogin - Procore ... et 10 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels GMAO](https://fr.capterra.ca/directory/30032/cmms/software) ## Catégories connexes - [Logiciels GMAO](https://fr.capterra.ca/directory/30032/cmms/software) - [Logiciels de gestion des installations pour écoles](https://fr.capterra.ca/directory/32538/facilities-management-for-schools/software) - [Logiciels de gestion des interventions](https://fr.capterra.ca/directory/10009/field-service-management/software) - [Logiciels de gestion de la maintenance](https://fr.capterra.ca/directory/30058/maintenance-management/software) - [Logiciels d'entretien de batiment](https://fr.capterra.ca/directory/30102/building-maintenance/software) ## Logiciels similaires 1. [MaintainX](https://fr.capterra.ca/software/179296/getmaintainx) — 4.8/5 (1023 reviews) 2. [Limble](https://fr.capterra.ca/software/162600/limble-cmms) — 4.8/5 (742 reviews) 3. [eMaint CMMS](https://fr.capterra.ca/software/100468/emaint-cmms) — 4.5/5 (384 reviews) 4. [Maintenance Connection](https://fr.capterra.ca/software/12444/maintenance-connection) — 4.4/5 (443 reviews) 5. [Fracttal One](https://fr.capterra.ca/software/159911/fracttal) — 4.6/5 (1773 reviews) ## Avis ### "Why UpKeep Is The Best" — 5.0/5 > **Johnstone** | *16 septembre 2024* | Fabrication électrique/électronique | Taux de recommandation : 9.0/10 > > **Avantages**: Using UpKeep is easy and comes with great asset management features. Scaling and customizing to meet business needs is super easy, > > **Inconvénients**: With UpKeep, there hasn't been reasons to complain. ----- ### "Upkeep - Review" — 4.0/5 > **Shania** | *22 février 2019* | Emballage et conteneurs | Taux de recommandation : 7.0/10 > > **Avantages**: I like the interface, a lot. It beats a lot of other programs I evaluated in terms of user friendliness and the ability to schedule work orders. > > **Inconvénients**: There needs to be more inter-connectivity with various software. We cannot link our inventory to our current system and thus cannot accurately use this module. I also find work orders to be extremely complicated to update. Once a work order is created it is a nuisance to edit any dates. > > We intended on using it as a CMMS however were dissapointed when we couldnt utilize several modules (inventory, purchase orders) Also could not set up meters correct with the API kit ----- ### "Crucial Team Management" — 5.0/5 > **Dirk** | *29 juillet 2019* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it. > > **Inconvénients**: The initial challenge is determining the depth at which to utilize this software most effectively. Whenever an organization chooses to go with a task manager, it is only effective as the degree to which your staff buys into it. > > This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level. ----- ### "Best overall usability" — 5.0/5 > **Jonathan** | *27 novembre 2019* | Hôpitaux et soins de santé | Taux de recommandation : 10.0/10 > > **Avantages**: I sampled many different CMMS programs and upKeep was the only software that made the cut. This software is actually usable in the field. > > **Inconvénients**: There are a few additional features I would like to see. I would like to be able to set exact permissions per user. the amount of administrative data available to Limited Technician renders some functionality not usable. Not everyone needs a list of all vendors and customers. There needs be a permissions checkbox to limit some access and functionality per user. Depending on how this software is used, it could cause an issue. would you want everyone in your company to have a list of our all your customers and vendors? for this reason. We avoid using some features and have not upgraded to the business package. > > Overall, this is the best CMMS we have used. I did sample the top 10 for a year before deciding and upKeep was the best because of easy of use in the field. This software saves time by reducing paperwork and admin tasks. ----- ### "Work orders works well on mobile app." — 2.0/5 > **Nolan** | *28 décembre 2023* | Services environnementaux | Taux de recommandation : 0.0/10 > > **Avantages**: Ease of use by technicians (mobile app), preventative maintenance scheduling was very robust. > > **Inconvénients**: Overall sluggish UI, cloud based requirements (little to no “offline” mode), limited search parameters, limited locations and tracking, lack of aggregate or average cost on items, no PO look up in parts browser, part categories are allowed to be random, no PO dates assigned (unless manually entered and manipulated), limited purchase history, pricing updates are updated on fulfilled purchase and work orders, can only use “inventory adjustments” to remove items outside of work orders, can use the same function to add inventory without PO, lack of PO approval process for management, PO view only available on administrator level security access, lack of internal messaging system. > > We began using Upkeep in 2021 at the start up of our new company. Our asset list includes over 300 units, 165 of them needing regular preventative maintenance. From the beginning, the approximate monthly user license fee near $100 seemed high, but not for a system that was sold to us as an all-encompassing platform. As it turns out, Upkeep fell far short of that level. We began using Upkeep prior to the preventative maintenance module roll out they use now, and right away we found that recurring work orders were not populating correctly, most notably re-using work order numbers (which should be unique), and not populating at the correct time. This was mostly solved when the PM roll out took place in 2022, but the amount of labor time on our end to correct this recurring work order problem was excessive to say the least. Tech support was very limited, in that they were only able to train in how to use the new module. It didn’t help that when they migrated away from recurring work orders to PM, the functionality ceased on all our existing work orders. Many of our assets had several months of missed maintenance due to this as we frantically tried to catch up. The PM module still took over a year to establish a working capability, with many bugs found and long delays for fixes. The work order function still worked very well, especially for the technicians using the mobile app. Aside from always requiring an internet connection. It took some time, but we were able to manipulate the software to sort work orders correctly. Purchase orders and parts brought around a host of new problems. The first, and most noteworthy, is that our accounting department, who only required viewing of PO’s that are in the system, required an administrator’s license. This took one of the very expensive licenses away from a technician for a user that didn’t need full unfettered access. In addition, there were no custom security variations that wouldn’t require a full license to simply view purchase order data. Regarding purchasing, inventory control and cost appropriations, it is important to note that to change the pricing of an individual item in Upkeep, one must update the part in their parts/inventory module. There is no function in a working PO that allows for updating of current price. This has two problems. First, as prices fluctuate from vendor to vendor and day to day, an updated last cost is very important. Second, when updating the price in Upkeep’s Parts module, the cost would update all work and purchase orders from the past, thereby adjusting overall costs of every PO, some of which were not due, and making them no longer match invoices to be paid. This also brings up a purchasing question that if costs are not available to be averaged, then a buyer cannot accurately predict and anticipate cost increases and make bottom line dollar saving decisions. Among these issues with parts and POs was the fact that vendor assignments are a secondary thought, taking a distant 6th position to “PO Title”, “Description”, and “Category” among other less important references. These problems truly spoke of a company and designers that had never used a proper purchase order or items/parts inventory control system. These concerns were not rectified by the time we changed software in August 2023. I don’t want to sound completely disparaged by Upkeep. Like I said before, the work order mobile app is very easy to use, and the learning curve is very shallow. Tech support always left something to be desired as well as we were presented with “workarounds” rather than solutions on a regular basis. Our annual “check-in” was with our original salesman, who was more interested in the analytics of how we paid our bill than how the software worked. When said salesman left the company, it took nearly three months to get a new account representative. When we upgraded this year to another company (which will not be named) we got all the features of Upkeep and so much more, for half the price. I wish all the best to Upkeep and all their employees, but I would not recommend this software. ----- Page : 1/54\ Suivant: [Page suivante](https://fr.capterra.ca/software/145635/upkeep?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/145635/upkeep) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées