---
description: Unanet CRM by Cosential : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Unanet CRM by Cosential - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de CRM pour la construction](/directory/30657/construction-crm/software) > [Unanet CRM by Cosential](/software/146427/cosential)

# Unanet CRM by Cosential

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> Les entreprises d'AIC augmentent leurs revenus et réduisent les coûts des activités gagnantes avec la solution de gestion de la croissance et des relations pour CRM, les propositions et le marketing.
> 
> Conclusion : 69 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Unanet CRM by Cosential?

Entreprises des secteurs de l'AIC (architecture, l'ingénierie et la construction).

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.4/5** | 69 Avis |
| Simplicité | 4.1/5 | D'après l'ensemble des avis |
| Support client | 4.3/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.1/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Unanet
- **Pays**: Sterling, É.-U.
- **Fondé**: 1988

## Contexte commercial

- **À partir de**: 50,00 $ US
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, Royaume-Uni, États-Unis

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Approbation des ventes
- Bibliothèque de contenu
- Devis
- Gestion de la base de connaissances
- Gestion des appels d'offres
- Gestion des bons de commande
- Gestion des contacts
- Gestion des courriels
- Gestion des documents
- Gestion des flux de travail
- Gestion des fournisseurs
- Gestion des leads
- Gestion des offres
- Gestion des tâches
- Gestion des utilisateurs
- Gestion du pipeline de ventes
- Génération d'offres
- Modèles
- Outils de collaboration
- Rapports personnalisables
- Suivi des clients
- Suivi des projets
- Tableau de bord d'activités

## Intégrations (7 au total)

- Adobe Illustrator
- Mailchimp
- Microsoft Outlook
- Microsoft Word
- Procore
- Viewpoint Team
- Zapier

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de CRM pour la construction](https://fr.capterra.ca/directory/30657/construction-crm/software)

## Catégories connexes

- [Logiciels de CRM pour la construction](https://fr.capterra.ca/directory/30657/construction-crm/software)
- [Logiciels pour projet de construction](https://fr.capterra.ca/directory/30960/construction-bid-management/software)
- [Logiciels pour la gestion des appels d'offres](https://fr.capterra.ca/directory/10032/proposal-management/software)
- [Logiciels CRM](https://fr.capterra.ca/directory/2/customer-relationship-management/software)
- [Logiciels de fabrication](https://fr.capterra.ca/directory/30918/manufacturing/software)

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## Avis

### "Great customer services and easy to create indesign resumes and cutsheets from cosential." — 5.0/5

> **Rose** | *13 février 2018* | Construction | Taux de recommandation : 10.0/10
> 
> **Avantages**: The ability to produce resumes and cutsheets from cosential in indesign format. The process to store project information and customer relations is quick and easy. Ability to customize your dashboard.
> 
> **Inconvénients**: That it will not round the Dollar to millions when producing a resume or cutsheet. You must go into the indesign file and edit the Dollar value.
> 
> Capability to start stream lining the resume and project sheet process.

-----

### "Hoping to be able to upgrade this review at a later date" — 4.0/5

> **Carmen** | *13 juin 2018* | Construction | Taux de recommandation : 6.0/10
> 
> **Avantages**: Cosential has streamlined many of our processes, and has the potential to help us automate our proposal process even more. The potential is amazing.
> 
> **Inconvénients**: Glitches\! We seem to be always taking three steps forward, two steps back. Cosential isn't easy to set up or implement. There is a ton of up front work and training to be done. After overcoming all of that to be faced with modules that stop working and aren't fixed timely we are left hanging.&#13;&#10;&#13;&#10;Two years in, as we are ready to deep-dive into more of the Cosential functionality we are being besieged by glitches that are impeding our use of the system, which is extremely frustrating. &#13;&#10;&#13;&#10;The big weakness is in fixing bugs in the system. The customer service team passes glitches on to the developers and nobody can, or will, tell you when to expect the problem to be resolved. We have been waiting for 3+ months now on one issue, which is unacceptable. &#13;&#10;&#13;&#10;We are so far in at this point that it doesn't make sense to change systems now, but the thought has crossed our minds.
> 
> Cosential has streamlined our processes and has the potential to help us streamline even more. The company needs to evolve it's development staff to be able to address bugs in a timely manner.

-----

### "Does not support G Suite companies, Microsoft 365 and Exchange only" — 3.0/5

> **Jason** | *24 septembre 2020* | Urbanisme et architecture | Taux de recommandation : 3.0/10
> 
> **Avantages**: It is a well rounded CRM if you have the right back end infrastructure.
> 
> **Inconvénients**: We are G Suite company. G Suite is Googles competitor to Microsoft 365 and Exchange. G Suite has a 15% lead on Microsoft for market share. After Cosential was purchased we were surprised that we could not use Cosential for Outlook in our Outlook 2019 for desktop or have similar functionality in web Gmail. The software is basically restricted for us and buy in from employees will be difficult as they will have to have email open on one screen and Cosential on another.
> 
> Trying to find other G Suite companies to share solutions. Looking for 3rd party integrations.

-----

### "Service\!" — 5.0/5

> **Heather** | *16 juillet 2019* | Urbanisme et architecture | Taux de recommandation : 9.0/10
> 
> **Avantages**: The software is very user-friendly and robust. The fact that I can access the data from anywhere (app, website) is very useful\! We use Ajera for our timesheet and billing software, and the transition is seamless. There is a pretty robust FAQ area if you have any questions, and their staff is very helpful. We are about to start producing our resumes out of Cosential, which will help with our efficiency. All-in-all, this is a great program.
> 
> **Inconvénients**: Sometimes it's a little too robust (because it has to cover different markets) and you can't always pair down the information. There are also places we wish we could customize a little more for us, but it's not a deal-breaker. &#10;&#10;The biggest downfall, we transitioned to the cloud-based platform earlier this year (our accounting team moved our Ajera to the cloud), and unfortunately lost some of the functionality of the On-Prem (mostly when it came to staff team information, which Ajera cloud blocks the transfer, so it has to be done manually). But, again, their customer service is exceptional, and they found a work-around for us while they are researching how to get those connected again.
> 
> Overall, their customer support is second to none. I have worked with a few different team members and they have always been responsive and helpful. Every once in awhile, I'll do a refresher training with them, since there are certain areas I don't use often, so I forget how to use them.  They do a great job of taking care of me, for which I am grateful\!

-----

### "Best CRM for the AEC Industry" — 5.0/5

> **Laura** | *2 août 2019* | Génie mécanique ou industriel | Taux de recommandation : 10.0/10
> 
> **Avantages**: Cosential was created and designed by people from our industry, so they understand what information is important to us. The system is easy to navigate and provides more components than other platforms we have used in this arena, such as document automation, surveys, a knowledge library, email marketing and superior search functions. Cosential invests in product development and rolls out new features, functions and improvements on a regular basis.
> 
> **Inconvénients**: The user interface needs a refresh. We have been hearing about interface updates since we started using the product, but progress on that initiative has been slow.  The report module is challenging for the average user due to the large quantity of fields and inconsistent field naming. However, I appreciate that we do not need to write a query or depend on code to develop a report, unlike other platforms we use.

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