---
description: Acquire : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Acquire - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de chat (clavardage)](/directory/30797/live-chat/software) > [Acquire](/software/146821/acquire)

# Acquire

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> Logiciel de communication client en temps réel, sur le web ou intégré à votre application, pour les ventes, le support et l'intégration. Conavigation, chat en direct, chatbot, vidéo et fonctions vocales.
> 
> Conclusion : 20 utilisateurs lui ont donné la note de **5.0/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Acquire?

Disponible dans le monde entier : Amériques, EMEA, APAC

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **5.0/5** | 20 Avis |
| Simplicité | 4.9/5 | D'après l'ensemble des avis |
| Support client | 5.0/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 5.0/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Acquire
- **Pays**: San Francisco, É.-U.
- **Fondé**: 2015

## Contexte commercial

- **Public cible**: 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais
- **Pays disponibles**: Australie, Canada, Japon, Royaume-Uni, États-Unis

##  Fonctionnalités

- AI Copilot
- Accès et contrôle à distance
- Accès mobile
- Alertes/Notifications
- Alerts/Escalation
- Analyse visuelle
- Autoresponders
- Chat en temps réel
- Clavardage et messagerie
- Communication multicanal
- Contrôles/Permissions d'accès
- Engagement des clients
- Enquêtes et feedback
- Formulaire hors ligne
- Gestion de la base de connaissances
- Gestion de la communication
- Gestion des centres d'appel
- Gestion des commentaires
- Gestion des courriels
- Historique des clients
- Intégration des employés
- Logiciels de chatbots
- Messagerie client en temps réel
- Messagerie instantanée
- Partage d'écran
- Partage des fichiers
- Prise en charge de plusieurs langues
- Rapports et analyses
- Rapports et statistiques
- Relevé et historique des chats
- Stratégie de marque personnalisable
- Suivi de l'engagement
- Support client
- Tableau de bord d'activités
- Third-Party Integrations
- Transferts/Routage

## Intégrations (34 au total)

- Amazon Lex
- Calendly
- Chili Piper
- Dialogflow
- Docusign
- Freshdesk
- Gmail
- Google Analytics 360
- Google Meet
- Guru
- HubSpot CRM
- Instagram
- Jira
- Jotform
- Mailchimp

... et 19 intégrations supplémentaires

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software)

## Catégories connexes

- [Logiciels de chat (clavardage)](https://fr.capterra.ca/directory/30797/live-chat/software)
- [Plateformes de service client](https://fr.capterra.ca/directory/22/customer-service/software)
- [Logiciels de Customer Success](https://fr.capterra.ca/directory/30961/customer-success/software)
- [Logiciels de prise en main à distance](https://fr.capterra.ca/directory/30928/remote-support/software)
- [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software)

##  Logiciels similaires

1. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews)
2. [Zendesk Suite](https://fr.capterra.ca/software/164283/zendesk) — 4.4/5 (4072 reviews)
3. [LiveChat](https://fr.capterra.ca/software/62194/livechat) — 4.6/5 (1715 reviews)
4. [Tidio](https://fr.capterra.ca/software/144040/tidio-chat) — 4.7/5 (590 reviews)
5. [Bitrix24](https://fr.capterra.ca/software/113540/bitrix24) — 4.2/5 (984 reviews)

## Avis

### "One of the Best tool for Customer Management" — 5.0/5

> **Kishore** | *1 octobre 2020* | Gestion de l'enseignement | Taux de recommandation : 9.0/10
> 
> **Avantages**: Easy to access, Multiple Logins can be created.  The best part is that you can check on the real time visitors on your webpage and you can start initiate the chat so that you do not miss on any customers. It helps to convert more number of leads in the given scenario
> 
> **Inconvénients**: Cost of the product is bit high and charging platform fee is also high
> 
> Overall it was good

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### "The best video chat and co-browsing" — 5.0/5

> **Utilisateur vérifié** | *16 avril 2018*
> 
> **Avantages**: Tagove makes everything so easy -- it's easy to set up, it's easy to use, and it's an amazingly powerful tool.
> 
> **Inconvénients**: Nothing. The support is excellent, the software is sound and bug-free, and it's a great value for the price.

-----

### "Tagove A excellent collaborator" — 4.0/5

> **Gunjan** | *21 février 2017* | Marketing et publicité | Taux de recommandation : 8.0/10
> 
> Love this tool\! that really allows Smooth video chat on the browser.
Very simple to use and no installations required. 
Will be a perfect tool for customer service, along with their other features like co browsing. 
suggest everyone to try it out.

-----

### "Best Live Chat Software" — 5.0/5

> **Mayur** | *27 avril 2016*
> 
> **Avantages**: Tagove supports instant chat.
I haven’t found any trouble in the installation and the support was also great.
I really recommend this extension to all.
> 
> **Inconvénients**: One missing feature of this is mobile apps. Nowadays mobile ready chat is a must, as we had talked with; they are coming up with this as well. And in 14 days free trial of their services, they only offer the basic package that just allows for live video chat, voice calls and text chat with co-browsing. Any other highly developed features Tagove has would only be made accessible with the paid Premium package.
> 
> Tagove is the trouble-free platform to install and working very well. Most of the time, I am using co-browsing, live chat, and voice calls.  Actually, the best thing of Tagove is it includes and video and voice call... Its two-way video chat is predictable form where the customer and support agent can both see and hear each other. It offers outstanding co-browsing features to help out representative’s support customers.

-----

### "very useful tool for business\!" — 5.0/5

> **Sophia** | *26 mai 2016* | Logiciels
> 
> **Avantages**: The best features I have seen in this software are about video conferencing. It has an instant connection feature with high quality and you can record them without any other software installation.
> 
> **Inconvénients**: I am using this software from last 6 months, but I have not faced any problem to use that. I know everything is not perfect in the world so please do availability in a mobile app.
> 
> Tagove is the ultimate platform for businesses to provide live video chat, voice call software with Screen sharing and co browsing. It is very easy to use and I think you might want to take training to use this soft because it’s very user friendly software to use.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/146821/acquire)

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| pt | <https://www.capterra.com.br/software/146821/acquire> |
| pt-PT | <https://www.capterra.pt/software/146821/acquire> |

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