--- description: BroadVoice Cloud PBX : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: BroadVoice Cloud PBX - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Systèmes téléphoniques](/directory/30084/telephony/software) > [BroadVoice Cloud PBX](/software/146949/cloud-pbx) # BroadVoice Cloud PBX Canonical: https://fr.capterra.ca/software/146949/cloud-pbx Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/146949/cloud-pbx?page=2) > La plateforme de Broadvoice représente tout ce dont les PME ont besoin pour évoluer, changer et s'adapter à un monde commercial en constante évolution. > > Conclusion : 30 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise BroadVoice Cloud PBX? Entreprises de toutes tailles ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 30 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Broadvoice - **Pays**: Northridge, É.-U. - **Fondé**: 2005 ## Contexte commercial - **À partir de**: 10,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès mobile - Alertes/Notifications - Audio/Video Conferencing - Automated Attendant - Autorisations basées sur les rôles - CTI (couplage téléphonie informatique) - Clavardage et messagerie - Collaboration entre plusieurs utilisateurs - Communication multicanal - Conférences - Distribution automatique des appels - Distribution des appels - Enregistrement des appels - Enregistrements - Extensions virtuelles - Fichiers audio et vidéo bidirectionnels - Filtrage d'appels - Fonctions pour centres d'appels - Gestion de la communication - Gestion des centres d'appel - Gestion des contacts - Gestion des listes d'appels - Gestion des listes d'attente - Groupes d'appel - IVR - Liaisons SIP - Logiciels de chatbots - Messagerie SMS - Messagerie instantanée - Messagerie vocale - Mesure des performances - PBX - Partage des fichiers - Planification du personnel - Prévision du travail - Rapports et analyses - Rapports et statistiques - Rapports personnalisables - Rapports sur les appels - Routage automatisé - Routage des appels - Suivi des appels - Suivi des appels - Tableau de bord d'activités - Third-Party Integrations - Transfert de fichiers - Transfert d’appel - VoIP ## Intégrations (3 au total) - Microsoft Outlook - Microsoft Teams - Salesforce Platform ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Systèmes téléphoniques](https://fr.capterra.ca/directory/30084/telephony/software) ## Catégories connexes - [Systèmes téléphoniques](https://fr.capterra.ca/directory/30084/telephony/software) - [Logiciels de VoIP](https://fr.capterra.ca/directory/30940/voip/software) - [Systèmes téléphoniques pour entreprise](https://fr.capterra.ca/directory/31101/business-phone-systems/software) - [Logiciels de communications unifiées](https://fr.capterra.ca/directory/31035/unified-communications/software) - [Systèmes d'autocommutateur téléphonique privé](https://fr.capterra.ca/directory/31102/cloud-pbx/software) ## Logiciels similaires 1. [Wildix](https://fr.capterra.ca/software/218251/wildix) — 4.7/5 (209 reviews) 2. [Ringover](https://fr.capterra.ca/software/169627/ringover) — 4.7/5 (858 reviews) 3. [Zoom Workplace](https://fr.capterra.ca/software/144037/zoom-video-conferencing) — 4.6/5 (14526 reviews) 4. [VoIP.ms](https://fr.capterra.ca/software/203084/voip-ms) — 4.8/5 (697 reviews) 5. [Nextiva](https://fr.capterra.ca/software/175788/nextiva) — 4.6/5 (914 reviews) ## Avis ### "Great Product supported by an even greater team" — 5.0/5 > **King** | *29 juin 2021* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: This software provides the highest quality, with dependable and trusted service. The feature and benefits are easy to use and the value for price paid is phenomenal. We were able to double the number of phones for the same prices as what we were paying another provider. > > **Inconvénients**: The product was so easy to set up and use and the training provided was great. Can't find anything that I do not like about this software. ----- ### "Broadvoice should be an option you look at\!" — 5.0/5 > **Chris** | *22 juin 2021* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: Broadvoice Bhive / Cloud PBX is a great, easy to use UC software application. It's easy for the customer and it's easy for the administrator and/or I.T. person to navigate through and use. With all of the major features needed in a UCaaS platform, Broadvoice combines great functionality, and use on cell phones desktop, laptop and ipad. > > **Inconvénients**: Interface could be designed a little better, more eye appeal, but overall it works great and no issues. > > I love Broadvoice's Cloud PBX from top to bottom. A solid product and very highly recommend it. ----- ### "Avoid Broadvoice if you're a small solo business." — 1.0/5 > **Ryan** | *23 février 2025* | Services et technologies de l'information | Taux de recommandation : 0.0/10 > > **Avantages**: Initial pricing seemed decent compared to competition. Call quality was decent. > > **Inconvénients**: Mobile apps are extremely buggy. Support can go days to a week without responding which is horrible when your business depends on a non working voip line. I assume larger volume customers are getting priority service while small businesses like myself get ignored. Account fees increased over the years. Account contract keeps getting auto renewed which is actually illegal here in Wisconsin. > > Things started out great years ago. Pricing was decent, call quality was good. Now my account price almost doubled and I had to negotiate a smaller package with support. Then my call quality started to fail. Currently I can't receive calls at all. Support is extremely slow and in many cases they seem to be ignoring my support tickets. I'm ready to port my number out and leave. This is a horrible phone service. ----- ### "Great Offering for Cloud PBX" — 5.0/5 > **Mark** | *28 juillet 2021* | Services financiers | Taux de recommandation : 10.0/10 > > **Avantages**: Simple to use, deploy and manage. Has served us well for many years. > > **Inconvénients**: What I wanted improved seemed to be addressed in B-Hive. We migrated to that offering now. > > Outstanding customer service and design. ----- ### "Admin & IT Broadvoice review" — 5.0/5 > **Donald** | *6 juillet 2021* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: Customer Support, Functionality \& issues are resolved usually with a single phone call. There was even a feature i didnot like that was changed. > > **Inconvénients**: The problem has been resolved there was a period of time where the system would go down. that has not happened in nearly a year. > > The system works seamlessly, the company is quick to answer questions, perform walk-throughs and make sure if there is an issue it is resolved. I can not stand "I will get back to you" support like most services today where you have to submit a ticket and wait. BV responds immediately on the phone with a knowledgeable support person. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/146949/cloud-pbx?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/146949/cloud-pbx) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | pt | | | pt-PT | | ----- ## Données structurées