--- description: Hemlane : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hemlane - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion locative immobilière](/directory/30929/rental-property-management/software) > [Hemlane](/software/147198/hemlane) # Hemlane Canonical: https://fr.capterra.ca/software/147198/hemlane Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.ca/software/147198/hemlane?page=2) > Gérez vos propriétés locatives où que vous soyez. > > Conclusion : 226 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Hemlane? L'éditeur travaille avec des portefeuilles de location, pour lesquels les propriétaires et la direction recherchent une plateforme transparente et automatisée pour la gestion. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 226 Avis | | Simplicité | 4.7/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.6/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Hemlane - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2015 ## Contexte commercial - **À partir de**: 36,50 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Base de données de biens - Comptabilité - Comptabilité clients - Comptabilité fournisseurs - Facturation - Gestion de l'impôt - Gestion de l'occupation - Gestion de la communication - Gestion de la maintenance - Gestion des biens - Gestion des contacts - Gestion des documents - Gestion des fiches descriptives - Gestion des fournisseurs - Gestion des inspections - Gestion des places vacantes - Gestion des portefeuilles - Gestion des tâches - Gestion locative - Paiements en ligne - Planification de la maintenance - Portail des locataires - Rappels - Rent Collection - Suivi de location - Suivi des frais - Suivi des locataires - Suivi des locations - Tenant Management - Traitement des paiements - Vérification des antécédents du locataire ## Intégrations (5 au total) - Plaid - Stripe - TransUnion Collections Management - Zillow Rental Manager - Zumper ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de gestion locative immobilière](https://fr.capterra.ca/directory/30929/rental-property-management/software) ## Catégories connexes - [Logiciels de gestion locative immobilière](https://fr.capterra.ca/directory/30929/rental-property-management/software) - [Logiciels de gestion immobilière](https://fr.capterra.ca/directory/20050/real-estate-property-management/software) - [Logiciels CRM immobilier](https://fr.capterra.ca/directory/30926/real-estate-crm/software) - [Logiciels de gestion locative](https://fr.capterra.ca/directory/30219/lease-management/software) - [Logiciels de comptabilité pour gestion des biens](https://fr.capterra.ca/directory/32654/property-management-accounting/software) ## Logiciels similaires 1. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1598 reviews) 2. [Buildium](https://fr.capterra.ca/software/47428/buildium-property-management-software) — 4.5/5 (2234 reviews) 3. [Entrata](https://fr.capterra.ca/software/20372/entrata) — 4.6/5 (444 reviews) 4. [DoorLoop](https://fr.capterra.ca/software/211768/doorloop) — 4.8/5 (710 reviews) 5. [ResMan](https://fr.capterra.ca/software/135182/resman) — 4.6/5 (602 reviews) ## Avis ### "Support with the first payment" — 5.0/5 > **Natalia** | *16 octobre 2024* | Comptabilité | Taux de recommandation : 10.0/10 > > **Avantages**: Responsivess from Support team. I got great help from \[sensitive content hidden\] - Customer Success Lead. > > **Inconvénients**: Complicated profile settings, issues with uploading docs ----- ### "Clear, Patient, and Proactive Support from Hemlane" — 5.0/5 > **Jessica** | *7 août 2025* | Gestion de l'enseignement | Taux de recommandation : 10.0/10 > > **Avantages**: What I like most about Hemlane is the convenience of their system—it streamlines rent collection, communication, and account tracking in a way that saves me time and stress. > > **Inconvénients**: There isn't a live person to talk to for quicker communication; however, my email was replied to within 24 hours. > > I recently reached out to Hemlane regarding a confusing payment reversal, and \[sensitive content hidden\] from their support team went above and beyond to clarify the situation. He took the time to investigate the issue thoroughly and explained the process in a way that was both detailed and easy to understand. I appreciated his transparency about how Hemlane fronts payments and why the reversal occurred when the tenant’s transaction failed. \[sensitive content hidden\] was patient, empathetic, and proactive—he didn’t just leave me hanging with a generic response. He offered practical next steps, including how to handle the late fee and what the tenant might do to resolve the issue with her bank. He even committed to following up personally to ensure the reversal is finalized and the matter resolved. Customer service like this makes a huge difference when you're managing properties and juggling multiple responsibilities. Thank you, \[sensitive content hidden\] and Hemlane, for your professionalism and support\! ----- ### "Hemlane: A Tech-Enabled Platform for Real Estate Property Management" — 5.0/5 > **Jacob** | *19 juillet 2026* | Immobilier | Taux de recommandation : 10.0/10 > > **Avantages**: Hemlane provides real estate investors with the perfect pairing of technology capabilities and outstanding people to support you and your tenants. The platform is best described as 'subscription model meets al la carte services'. By offering different tiers of service (at different price points), we were able to select what works well for our growing portfolio of LTRs. We have found significant value in the platform's dedicated repairs and maintenance request coordination capabilities; this has allowed us to spend more time growing our business and less time contacting service providers and remitting payments. Lastly, our tenants have provided positive feedback regarding their onboarding experience and their ongoing interactions with Hemlane whether on the phone, or via their mobile app. > > **Inconvénients**: While Hemlane has been responsive to and attentive to customer feedback when it comes to feature requests and enhancements, there are a couple of notable gaps that would significantly elevate their competitive advantage. 1 - There is currently not a user-friendly mobile app for landlords which would enable easier review of the investor's portfolio, key dashboards / metrics, and quick view of newly submitted maintenance requests (NOTE - one has been implemented for tenant experience). 2 - The current financials and expense tracking capabilities, check the box but nothing more, and was not competitive enough to consolidate and remove the need for our current accounting platform. This current feature lacks robust reporting and visualizations of month over month / year over year tracking and filtering to enable greater analysis. > > Hemlane has earned the cost of their services by hiring the right people, providing the right technical capabilities, onboarding our tenants, and meeting with us periodically to ensure the delivery of their services are meeting our expectations. Overall, we give them high marks and believe with their continued commitment to customer feedback, investment in the platform's capabilities, it will continue to bring greater value to real estate investors and tenants. ----- ### "Do not recommend." — 1.0/5 > **Vincent** | *12 juin 2025* | Immobilier | Taux de recommandation : 0.0/10 > > **Avantages**: The billing section is alright. The maintenace section works. These are the only two things I havent found bugs in yet. > > **Inconvénients**: Prospective tenants messaging is broken. Prospective tenants are unable to reply. It just takes them to a pre qual application. The lease generator has bugs. What is filled out when creating the lease, isnt accurately transferred to the actual pdf document. The customer support is useless. \[sensitive content hidden\] replies with a "not my problem" attitude and says I should speak to my onboarding specialist. > > Terrible. I would not recommend this to anyone. They are not friendly. I just get told to speak to someone else, who tells me I need to speak to someone else. ----- ### "If you self manage your investment properties Hemlane is terrific" — 4.0/5 > **Paul** | *14 novembre 2025* | Immobilier | Taux de recommandation : 9.0/10 > > **Avantages**: Value, ease of use, interface works well on phone too. Great for self service prop management tracking. We have a team and work orders can get assigned. Rent collection is a breeze - why pay a PM 7-10% to collect your rent when you can automate it here. > > **Inconvénients**: Accounting interface could use some work - ease of tagging, reductions of duplicates from system and bank, ease of integration with systems such as stessa > > Very good and easy to use. Inexpensive basic system. Always listen to customers and strive to improve based on feedback ----- Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.ca/software/147198/hemlane?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/147198/hemlane) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées