---
description: AlayaCare : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: AlayaCare - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels d'aide médicale à domicile](/directory/10036/home-health-care/software) > [AlayaCare](/software/147424/alayacare)

# AlayaCare

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> En tant que plateforme logicielle complète de premier plan pour l'aide à domicile, AlayaCare fournit des gammes de produits innovants qui permettent d'améliorer les résultats pour les clients.
> 
> Conclusion : 188 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise AlayaCare?

Service privé et fournisseurs de Medicaid

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.1/5** | 188 Avis |
| Simplicité | 4.1/5 | D'après l'ensemble des avis |
| Support client | 4.1/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 3.9/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: AlayaCare
- **Pays**: Toronto, Canada
- **Entreprise fondée en**: 2014

## Contexte commercial

- **À partir de**: 1 000,00 $ US
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: anglais, espagnol, français
- **Pays disponibles**: Australie, Canada, Nouvelle-Zélande, États-Unis

##  Fonctionnalités

- Accès mobile
- Conforme HIPAA
- Emplacements multiples
- Facturation
- Gestion de la conformité
- Gestion des calendriers
- Gestion des clients
- Gestion des documents
- Gestion des dossiers patients
- Gestion des employés
- Gestion des plans de soins
- Gestion des réclamations
- Messagerie sécurisée
- Planification des rendez-vous
- Portail client
- Portail libre-service
- Télémédecine
- À des fins médicales

## Intégrations (9 au total)

- CareAcademy
- Docmosis
- Google Maps
- Hireology
- Pentaho
- QuickBooks Online Advanced
- WalkMe
- Waystar
- eFax

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software)

## Catégories connexes

- [Logiciels d'aide médicale à domicile](https://fr.capterra.ca/directory/10036/home-health-care/software)
- [Logiciels soins à domicile](https://fr.capterra.ca/directory/30812/home-care/software)
- [Logiciels pour patients](https://fr.capterra.ca/directory/30857/patient-portal/software)

##  Logiciels similaires

1. [InMyTeam](https://fr.capterra.ca/software/215860/inmyteam) — 4.6/5 (93 reviews)
2. [AxisCare](https://fr.capterra.ca/software/135068/non-medical-homecare-scheduling) — 4.6/5 (729 reviews)
3. [CareSmartz360](https://fr.capterra.ca/software/147660/caresmartz360) — 4.8/5 (189 reviews)
4. [Carecenta](https://fr.capterra.ca/software/140368/carecenta) — 4.5/5 (65 reviews)
5. [Alora Home Health](https://fr.capterra.ca/software/69030/alora-homecare-software) — 4.5/5 (155 reviews)

## Avis

### "Great service" — 4.0/5

> **Kerry** | *11 avril 2025* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10
> 
> **Avantages**: User friendly interface. Constantly adapting and developing an improved platform.
> 
> **Inconvénients**: Inability to change some 'headings' that may have a different definition in various locations.
> 
> Exceptional level of service and professionalism from our Account Manager and Customer Success Director

-----

### "Manager of Community Support Services" — 4.0/5

> **Kelli** | *15 octobre 2025* | Hôpitaux et soins de santé | Taux de recommandation : 8.0/10
> 
> **Avantages**: I value how AlayaCare consistently focuses on improving outcomes—not just through powerful tools like real-time data and mobile solutions, but also by fostering a culture of collaboration, continuous learning, and purpose.
> 
> **Inconvénients**: Frequent updates and system enhancements are important but sometimes these updates result in unexpected glitches or disruptions in functionality. This can create temporary challenges for both staff and clients, especially when the issues impact critical workflows.
> 
> Positive experience. What stands out is the responsiveness and dedication of the helpdesk team. Whenever an issue arises, they’re quick to investigate and work collaboratively to find a solution, which really helps minimize disruptions.

-----

### "User Feedback" — 5.0/5

> **rachelle** | *9 octobre 2025* | Hôpitaux et soins de santé | Taux de recommandation : 5.0/10
> 
> **Avantages**: Ease of use of the scheduling features. Intuitive the platform is, especially for making schedules, viewing client profiles, and coordinating tasks.
> 
> **Inconvénients**: Can't include images in notes only attachments.instability, app crashes, or problems when using the app offline
> 
> Fair still a lot to discover.permissions system can sometimes be restrictive. Getting that sorted early prevents friction later.

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### "AlayaCare application feedback" — 4.0/5

> **Jermaine** | *9 octobre 2025* | Hôpitaux et soins de santé | Taux de recommandation : 7.0/10
> 
> **Avantages**: AI features such as Alayaflow and Layla. This will help SPOs improve on efficiency and data accuracy, and reduce manual work.
> 
> **Inconvénients**: Data Exploration refresh time is currently every 2 hours between 7am-5pm. The end-user should be able to capture real-time data.
> 
> The application is more user friendly than other scheduling systems. Also, it has capability to implement many technological innovations.

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### "Overall a win" — 4.0/5

> **Carly** | *9 octobre 2025* | Santé, bien-être et fitness | Taux de recommandation : 8.0/10
> 
> **Avantages**: Less glitches and more stable than Procura predecessor 
Mobile experience is better for user
DE 2.0 is fantastic in customization
> 
> **Inconvénients**: Slow ticket times and resolution of identified problems and product suggestions. Updates continue to trigger degradations occasionally
> 
> Overall I’d recommend. I enjoy the customization of forms and DE as well as decomisis capabilities for specific templates

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/147424/alayacare)

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