--- description: MassageBook : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: MassageBook - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Plateformes pour spa](/directory/30782/spa/software) > [MassageBook](/software/147523/massagebook) # MassageBook Canonical: https://fr.capterra.ca/software/147523/massagebook Page : 1/19\ Suivant: [Page suivante](https://fr.capterra.ca/software/147523/massagebook?page=2) > Solution web d'aide aux massothérapeutes professionnels et thérapeutes corporels visant à simplifier les fonctions de planification, marketing et commerciales en ligne. > > Conclusion : 443 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise MassageBook? Les centres de massage, entreprises de thérapie corporelle et spas de petite à moyenne envergure peuvent à présent rivaliser avec leurs concurrents plus étendus. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 443 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: 2Book - **Pays**: Mt Pleasant, É.-U. - **Fondé**: 2013 ## Contexte commercial - **À partir de**: 20,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10 - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Automatisation du marketing - Base de données de clients - Carte de fidélité - Comptabilité - Contrôles/Permissions d'accès - Emplacements multiples - Facturation - Formulaires personnalisables - Gestion des calendriers - Gestion des cartes cadeaux - Gestion des clients - Gestion des employés - Gestion des rendez-vous - Gestion des stocks - Gestion du personnel - Intégration de sites web - Marketing par courriel - Mesure des performances - Notes SOAP - Paiements électroniques - Point de vente (PDV) - Rappels - Rapports et statistiques - Réservation en ligne - Synchronisation du calendrier - Traitement des cartes de crédit et de débit ## Intégrations (4 au total) - Google Calendar - Meta for Business - Square Payments - Stripe ## Ressources d'aide - Service client/courriel - FAQ/forums - Support téléphonique - Chat/Clavardage ## Category - [Plateformes pour spa](https://fr.capterra.ca/directory/30782/spa/software) ## Catégories connexes - [Plateformes pour spa](https://fr.capterra.ca/directory/30782/spa/software) - [Logiciels pour salons de massage](https://fr.capterra.ca/directory/30919/massage-therapy/software) - [Logiciels pour gestion d'affaire](https://fr.capterra.ca/directory/30532/business-management/software) ## Logiciels similaires 1. [Vagaro](https://fr.capterra.ca/software/153752/vagaro) — 4.7/5 (3506 reviews) 2. [Mangomint](https://fr.capterra.ca/software/187593/mangomint) — 4.9/5 (300 reviews) 3. [ClinicSense](https://fr.capterra.ca/software/178722/clinicsense) — 4.8/5 (649 reviews) 4. [Noterro](https://fr.capterra.ca/software/164994/soap-vault) — 4.8/5 (626 reviews) 5. [Mindbody](https://fr.capterra.ca/software/40229/mindbody) — 4.0/5 (2982 reviews) ## Avis ### "Someone help me please" — 1.0/5 > **Charlotte** | *14 juin 2025* | Cabinets médicaux | Taux de recommandation : 0.0/10 > > **Avantages**: The ease of using the platform for my business. This is why I came back from using another platform. > > **Inconvénients**: I can not get support for an issue that should have been fixed two weeks ago. I have emailed support. \[sensitive content hidden\] replies and the replies do not fix my needs. > > This has been horrible. I can not get my problem fixed. Emails and phone calls not returned. I have pre paid for one month with a new profile I created by accident. My actual Account is asking for payment. I can’t even enter the payment. It won’t let me. Please fix this or I will move for good and not come back. ----- ### "Pretty good, but not perfect, can be pricy too especially if you are Canadian." — 4.0/5 > **WEI** | *18 mars 2025* | Cabinets médicaux | Taux de recommandation : 7.0/10 > > **Avantages**: Versatility, cleaner interface comparing to some of the other apps, less buggy, user friendly for first-timer clients. > > **Inconvénients**: some of the features are not well developed, not intuitive enough, making it harder to use as a business. I tried to explain one situation to their customer service, the agent just said, ok I'll pass it on to the developer team. After that? nothing happened and no follow up. > > The MassageBook is a great online booking tool for new therapists overall. Although some of the features were not completely satisfactory, it is still worth to try it out. I used it a few years ago, maybe it is better now. Give it a shot if the pricing works for you. ----- ### "Adequate In practice" — 3.0/5 > **Andrew** | *8 mars 2025* | Santé, bien-être et fitness | Taux de recommandation : 2.0/10 > > **Avantages**: Most of the online features are great\! I like the concerting with my website. Impressive forms feature. > > **Inconvénients**: Very slow updates, Mail is glitchy, downloadable receipts unavailable > > Works well enough but not blown away. I would change but MassageBook will not batch migrate client files or enable that to happen. ----- ### "Could be great... but it's not even good." — 2.0/5 > **Aimée** | *18 juillet 2024* | Santé, bien-être et fitness | Taux de recommandation : 0.0/10 > > **Avantages**: Customer Service: Excellent, but would be better if it was available on the weekend. But the reps are patient, kind, and - with rare exceptions - well-versed in the workings of the software. > > **Inconvénients**: Thank goodness for the excellent customer service, because I spend about 8 hours a week in chats with them trying to figure out workarounds to make it possible to do the simple things I need to do using their very limited feature set. There are so many extremely basic problems with this software that I just don't have the time to list them all. I just got off of the second support chat today, making it 2 hours for today. One example of these basic flaws is the character-count restrictions: 1. Character-count restrictions are not stated at the top of the text field, so you have to write something, hope it fits, and then spend time editing it when you find it's twice the allowed length. 2. When you go over the limit, the char-count info appears, but doesn't tell you if the number does or doesn't include spaces. 3. I tried with and without spaces, and even with the latter effort coming well-under the stated char-count, it wouldn't accept the text (I did try filling out the rest of the fields and saving and the char-count warning remained and it wouldn't save). 4. It turned out that the software was counting some kind of invisible characters that can exist when you copy and paste, so I had to copy and paste my text into an editor and remove the formatting, then copy and paste it again into the MB description field. 5. All of the char-counts are woefully small, leaving users to work themselves into knots trying to cram in the relevant info while also being clear. In some cases, it's simply not possible (the description fields for regular services, for example, are a mere 512 characters - that's only about 80 to 100 words). 6. There's no field specifically for restrictions. This is a pretty significant oversight, IMO. As I said, this is just the most recent example of the many, many problems I've faced with this software. I think they've said, "sorry, that's not possible and there's no workaround" about 10 times, just this month. When I've inquired as to why these basic features are not being fixed or added, I'm told they're working on a big payment processing update. Ironic, cause that's one thing that works without any issues. > > It is an extremely frustrating time-sink. In its current state, I wouldn't recommend it to anyone. ----- ### "A great program for American Massage Therapists" — 5.0/5 > **Sheila** | *26 septembre 2024* | Santé, bien-être et fitness | Taux de recommandation : 5.0/10 > > **Avantages**: It's a very easy to use, inexpensive program, with all the features I was looking for. > > **Inconvénients**: It's American, which means using it in Canada could potentially cause some issues. > > Excellent; if I were American, this is the software I would use. ----- Page : 1/19\ Suivant: [Page suivante](https://fr.capterra.ca/software/147523/massagebook?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/147523/massagebook) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées