--- description: Workiz : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Workiz - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour volets roulants et portes de garage automatiques](/directory/31415/garage-door/software) > [Workiz](/software/147525/workiz) # Workiz Canonical: https://fr.capterra.ca/software/147525/workiz Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.ca/software/147525/workiz?page=2) > Workiz fournit une plateforme facile à utiliser qui permet aux professionnels de la maintenance de gérer leur planning, leur facturation, leur traitement des paiements, etc. > > Conclusion : 218 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Workiz? Workiz fonctionne parfaitement avec les petites et moyennes entreprises de maintenance sur site à la demande, comme les serruriers, les entreprises de nettoyage des tapis, de débarras, de dépannage et de bricolage. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 218 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Workiz - **Pays**: San Diego, É.-U. - **Entreprise fondée en**: 2015 ## Contexte commercial - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Application mobile - Base de données de clients - Base de données de contacts - CTI (couplage téléphonie informatique) - Devis - Emplacements multiples - Enregistrement des appels - Estimation des coûts - Factures personnalisables - For Carpet Cleaners - Formulaires personnalisables - GPS - Gestion des calendriers - Gestion des clients - Gestion des expéditions - Gestion des factures - Gestion des feuilles de temps - Gestion des ordres de travail - Gestion des stocks - Gestion des stocks - Gestion des techniciens - Gestion des tâches - Gestion des tâches - Historique des services - IVR - Logiciels CRM (gestion de la relation client) - Maintenance préventive - Paiements mobiles - Paiements électroniques - Piste d'audit - Planification - Planification automatisée - Planification de projet - Planification des rappels - Planification des tâches - Planification du personnel - Pour sous-traitants en commerce/électr. industrielle - Rappels - Rapports et analyses - Real-Time Updates - Routage des appels - Signature électronique - Subcontractor Monitoring - Suivi des projets - Suivi des équipements - Suivi du temps des projets - Suivi du temps en ligne - Suivi du temps et des dépenses - Traitement des paiements ... et 17 fonctionnalités supplémentaires ## Intégrations (15 au total) - CompanyCam - Google Calendar - Gusto - Linxup - Microsoft Excel - Microsoft Outlook - NiceJob - QuickBooks Online - QuickBooks Online Advanced - Salesforce Platform - Stripe - Sunbit - WiseTrack - Zapier - Zoom Workplace ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour volets roulants et portes de garage automatiques](https://fr.capterra.ca/directory/31415/garage-door/software) ## Catégories connexes - [Logiciels pour volets roulants et portes de garage automatiques](https://fr.capterra.ca/directory/31415/garage-door/software) - [Logiciels pour entreprises de nettoyage de tapis](https://fr.capterra.ca/directory/31417/carpet-cleaning/software) - [Logiciels pour serrurerie et métallerie](https://fr.capterra.ca/directory/31675/locksmith/software) - [Logiciels de maintenance des équipements](https://fr.capterra.ca/directory/30103/equipment-maintenance/software) - [Logiciels CVC](https://fr.capterra.ca/directory/30107/hvac/software) ## Logiciels similaires 1. 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[FieldPulse](https://fr.capterra.ca/software/153475/fieldpulse) — 4.6/5 (500 reviews) ## Avis ### "united work between all" — 4.0/5 > **Steven** | *18 novembre 2024* | Conseil en gestion | Taux de recommandation : 9.0/10 > > **Avantages**: it is a system that can integrate several areas and thus be able to work on the same platform, it makes everything more efficient and tasks that are repetitive and take time can be automated, it helps me a lot in the automation process because I save hours of work with tasks that the system can help me do in a very safe way > > **Inconvénients**: its response management is a little slow in responding but it is not something so bad that it cannot be solved or sometimes it is the advisor since not all are fast > > it facilitates tasks and helps everyone to be connected for efficient work ----- ### "3 years with Workiz and then this…." — 4.0/5 > **Bryn** | *8 septembre 2021* | Services et installations de loisirs | Taux de recommandation : 10.0/10 > > **Avantages**: We have been using Workiz for three years of our business after trying all the other ones for a brief time. We’re keys at the time had everything we needed plus they had more and when I say more it was a huge thing for us and that was the ability to have our phone ran through them. So they have a whole phone system that you can customize with different phone numbers and different answering options like virtual receptionist etc. and then when the client calls or the customer calls it will either pull up an existing customer that’s been input with that phone number or any other relevant information that it has. It didn’t make scheduling real easy when you just add a new job for the number that just called you. I don’t think I have found another company that offered the phone with the software and in addition the software really really exceeds all of our needs and I’m sure we’re not even using a third of its capabilities. And then the customer support. In three years I can only say I’ve probably had to talk to them 5 to 7 times total. Normally, it’s not even a call, I just go to the chat bot thing on their website and then someone is always right there in general they will pick up the phone and call me right away to assist in anyway that they can. It is weird because I don’t know how big Workiz as a company is but it feels like I may be one of 10 customers and they might have four or five employees. It feels very small almost like a family. I Would highly recommend EVERYONE\! > > **Inconvénients**: The one thing I like least about the software which is actually a huge factor and has really kind of been left weighing our options but they offer customer self scheduling where you can put a link in your website to allow the customer to contact you and schedule service which is great but you can’t charge the customer from there. So each customer I then have toReach out to so that I can charge them so it’s kind of double stepping in makes more work and I’m hoping they change it because every other company out there I’m finding does offer that ability. If a customer wants a service call is $128 and they want to schedule it online and pay for it because they won’t be there at the time of service well then it doesn’t allow them to do that. They can tell us they want it but then we have to turn around and call them back and it makes a one step conversation now a multiple step conversation. Come on Workiz > > My overall experience with Workiz. Three years of use and it took me three years to write a review that they deserved a long long time ago. It’s nice to know that three years down the road I still have nothing but nice things to say about Workiz and the great people that work at Workiz. It was a recent interaction with Workiz that was just over the top amazing when I thought I had already been amazed by them. I wish I knew the person I spoke with name but I don’t but they deserve s as huge shout out and Thank you from FUN FIX USA ----- ### "Before You Decide To Go With Workiz..." — 2.0/5 > **Dawson** | *7 mai 2024* | Services et installations de loisirs | Taux de recommandation : 1.0/10 > > **Avantages**: There are a few things I grew to appreciate about Workiz like the automations, but there's way more to the story. > > **Inconvénients**: Since day one of switching to Workiz it has been a non-stop headache. The sales team was quick to promise every functionality that was important to us like a call center that can manage multiple locations, importing all of our historical data into Workiz, and much more. We quickly found out that there was no merit to what they promised on the sales calls. We experienced extensive QuickBooks sync issues that skewed our financial reporting, making it impossible to know what our true financial situation was. After months of reaching out to Workiz support they finally admitted they had an internal problem that was causing this and refunded us 1 month of software cost. The onboarding team did an embarrassing job of importing our historic data. Almost every invoice over the past year was populated in Workiz but was not showing a collected payment, so the system was showing hundreds of thousands of dollars overdue in payments over the past year. The other customer service reps that we spoke with couldn’t answer simple questions we had about the functionality of the software. We had to figure out everything on our own. Workiz is also missing some functions that you think would be obvious to anyone using a home service software, for example: You are unable to make invoicing required before closing out a job (techs consistently forget to create invoices leaving this up to office staff to catch). You are unable to be signed in on multiple devices at the same time, e.g. your cellphone and a field device like iPad or tablet. The mobile app does not rotate sideways. Workiz text can’t display emojis. The list goes on and on, but I just can’t believe that a company like this is so popular and doing so much revenue annually. They’re thieves selling software on a 12 month contract that is way worse than other options on the market. If you’re reading this, look elsewhere. We used Jobber before and although imperfect, it’s cheaper, easier to use, has much better customer service, easier to train techs on, etc.. > > My experience with Workiz has been terrible. It's costed my business thousands of dollars in extra time and mind space, and I'm pretty sure my accountant hates me now. ----- ### "Changed from Quickbooks to Workiz - Best Decision Ever\!" — 5.0/5 > **Adrian** | *19 août 2021* | Services aux consommateurs | Taux de recommandation : 9.0/10 > > **Avantages**: We use the system with our Call Center and it's amazing, the staff was trained within a day for being able to use the needed features and they've been working the rest when they have the time. Excellent time based scheduling, EXCELLENT customer notifications and awareness for the clients which is way more than I expected. > > **Inconvénients**: The only con I had/have is that for CDN companies it's expensive and was almost the one issue in which we didn't go this route. I did manage to work with one of the guys and figured out how to best get what I wanted to start and then to be able to grow. With his input we would have gone another route and I'm really glad we didn't. Bar none the best software I've used to date in my company. > > Overall it's been great, some learning curves but even my guys will contact support if they need help which in this day and age where everybody is spoon fed that it awesome. I will continue to use this software for the foreseeable future. ----- ### "WorkIz is a game changer\!" — 5.0/5 > **Beverly** | *2 mars 2021* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: Being able to have client/job information at our fingertips has transformed how our business is able to function. Before Workiz, job \& client information, as well as job scheduling, was a manual process. With WorkIz, every one on our staff, from people in the office to staff out in the field, is able to access job \& client information from their phones or laptops. Sending estimates to clients has enabled us to add photos and other information with our quotes. This has really set us apart from our competitors. Online payment capability is a real plus, as some clients don't feel comfortable sharing their credit card information. > > **Inconvénients**: Search feature isn't as good as I'd like, but still better than the manual system we had prior to WorkIz. I wish there were a more streamlined process for setting up one account for repeat clients with multiple jobs. WorkIz has improved this somewhat in the past year, and I hope they will continue to do so. Would LOVE to be able to enter more than one email address on the main client page. > > After testing out a few other client/job platforms, WorkIz turned out to be head and shoulders above the rest. The customer service people are super-responsive to input, are easy to reach, and take care of their clients. Highly recommend\!\! ----- Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.ca/software/147525/workiz?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/147525/workiz) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées