--- description: Workiz : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Workiz - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour volets roulants et portes de garage automatiques](/directory/31415/garage-door/software) > [Workiz](/software/147525/workiz) # Workiz Canonical: https://fr.capterra.ca/software/147525/workiz Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.ca/software/147525/workiz?page=2) > Workiz fournit une plateforme facile à utiliser qui permet aux professionnels de la maintenance de gérer leur planning, leur facturation, leur traitement des paiements, etc. > > Conclusion : 218 utilisateurs lui ont donné la note de **4.4/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Workiz? Workiz fonctionne parfaitement avec les petites et moyennes entreprises de maintenance sur site à la demande, comme les serruriers, les entreprises de nettoyage des tapis, de débarras, de dépannage et de bricolage. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.4/5** | 218 Avis | | Simplicité | 4.4/5 | D'après l'ensemble des avis | | Support client | 4.3/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.3/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Workiz - **Pays**: San Diego, É.-U. - **Fondé**: 2015 ## Contexte commercial - **À partir de**: 187,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais, espagnol - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Accès mobile - Application mobile - Base de données de clients - Base de données de contacts - CTI (couplage téléphonie informatique) - Devis - Enregistrement des appels - Estimation des coûts - Factures personnalisables - For Carpet Cleaners - GPS - Gestion client - Gestion des calendriers - Gestion des clients - Gestion des expéditions - Gestion des factures - Gestion des feuilles de temps - Gestion des ordres de travail - Gestion des stocks - Gestion des stocks - Gestion des techniciens - Gestion des tâches - Gestion des tâches - Historique des services - IVR - Logiciels CRM (gestion de la relation client) - Maintenance préventive - Paiements mobiles - Paiements électroniques - Piste d'audit - Planification - Planification automatisée - Planification de projet - Planification des tâches - Planification du personnel - Pour sous-traitants en commerce/électr. industrielle - Rappels - Rapports et analyses - Real-Time Updates - Routage des appels - Signature électronique - Stockage de documents - Subcontractor Monitoring - Suivi des projets - Suivi des équipements - Suivi du temps des projets - Suivi du temps en ligne - Suivi du temps et des dépenses - Third-Party Integrations - Traitement des paiements ... et 17 fonctionnalités supplémentaires ## Intégrations (16 au total) - CompanyCam - Google Calendar - Gusto - Linxup - Mailchimp - Microsoft Excel - Microsoft Outlook - NiceJob - QuickBooks Online - QuickBooks Online Advanced - Salesforce Platform - Stripe - Sunbit - WiseTrack - Zapier ... et 1 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour volets roulants et portes de garage automatiques](https://fr.capterra.ca/directory/31415/garage-door/software) ## Catégories connexes - [Logiciels pour volets roulants et portes de garage automatiques](https://fr.capterra.ca/directory/31415/garage-door/software) - [Logiciels pour entreprises de nettoyage de tapis](https://fr.capterra.ca/directory/31417/carpet-cleaning/software) - [Logiciels pour serrurerie et métallerie](https://fr.capterra.ca/directory/31675/locksmith/software) - [Logiciels de maintenance des équipements](https://fr.capterra.ca/directory/30103/equipment-maintenance/software) - [Logiciels CVC](https://fr.capterra.ca/directory/30107/hvac/software) ## Logiciels similaires 1. [Housecall Pro](https://fr.capterra.ca/software/140363/housecall-pro) — 4.7/5 (2739 reviews) 2. [Kickserv](https://fr.capterra.ca/software/122541/kickserv) — 4.4/5 (387 reviews) 3. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 4. [ServiceWorks](https://fr.capterra.ca/software/183679/serviceworks) — 3.6/5 (115 reviews) 5. [Weave](https://fr.capterra.ca/software/141842/weave) — 4.3/5 (668 reviews) ## Avis ### "Appliance Repair" — 4.0/5 > **John** | *26 mars 2020* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: Customers repeatedly tell me they like the reminders and ease in which to book appointments compared to other local appliance repair companies. For myself, I like the scheduling reminders and at a glance daily scheduling. > > **Inconvénients**: The app is a little flakey sometimes where it won't save comments or finance items. As a user I have had it remove all payment data when I was only trying to clear one incorrect entry. I have stopped using the app entirely and just use the website. ----- ### "3 years with Workiz and then this…." — 4.0/5 > **Bryn** | *8 septembre 2021* | Services et installations de loisirs | Taux de recommandation : 10.0/10 > > **Avantages**: We have been using Workiz for three years of our business after trying all the other ones for a brief time. We’re keys at the time had everything we needed plus they had more and when I say more it was a huge thing for us and that was the ability to have our phone ran through them. So they have a whole phone system that you can customize with different phone numbers and different answering options like virtual receptionist etc. and then when the client calls or the customer calls it will either pull up an existing customer that’s been input with that phone number or any other relevant information that it has. It didn’t make scheduling real easy when you just add a new job for the number that just called you. I don’t think I have found another company that offered the phone with the software and in addition the software really really exceeds all of our needs and I’m sure we’re not even using a third of its capabilities. And then the customer support. In three years I can only say I’ve probably had to talk to them 5 to 7 times total. Normally, it’s not even a call, I just go to the chat bot thing on their website and then someone is always right there in general they will pick up the phone and call me right away to assist in anyway that they can. It is weird because I don’t know how big Workiz as a company is but it feels like I may be one of 10 customers and they might have four or five employees. It feels very small almost like a family. I Would highly recommend EVERYONE\! > > **Inconvénients**: The one thing I like least about the software which is actually a huge factor and has really kind of been left weighing our options but they offer customer self scheduling where you can put a link in your website to allow the customer to contact you and schedule service which is great but you can’t charge the customer from there. So each customer I then have toReach out to so that I can charge them so it’s kind of double stepping in makes more work and I’m hoping they change it because every other company out there I’m finding does offer that ability. If a customer wants a service call is $128 and they want to schedule it online and pay for it because they won’t be there at the time of service well then it doesn’t allow them to do that. They can tell us they want it but then we have to turn around and call them back and it makes a one step conversation now a multiple step conversation. Come on Workiz > > My overall experience with Workiz. Three years of use and it took me three years to write a review that they deserved a long long time ago. It’s nice to know that three years down the road I still have nothing but nice things to say about Workiz and the great people that work at Workiz. It was a recent interaction with Workiz that was just over the top amazing when I thought I had already been amazed by them. I wish I knew the person I spoke with name but I don’t but they deserve s as huge shout out and Thank you from FUN FIX USA ----- ### "Greedy and not user friendly" — 2.0/5 > **Amity** | *27 septembre 2024* | Services aux consommateurs | Taux de recommandation : 0.0/10 > > **Avantages**: Aesthetics are good, easy to read schedule board. > > **Inconvénients**: Customer service is the absolute worst. They are constantly implementing new "features" or changes, rather than improving the current flaws. They are constantly trying to increase their bottom line, rather than maintain their current customers. > > Incredibly disappointing. I would only recommend this platform to my competition. ----- ### "Changed from Quickbooks to Workiz - Best Decision Ever\!" — 5.0/5 > **Adrian** | *19 août 2021* | Services aux consommateurs | Taux de recommandation : 9.0/10 > > **Avantages**: We use the system with our Call Center and it's amazing, the staff was trained within a day for being able to use the needed features and they've been working the rest when they have the time. Excellent time based scheduling, EXCELLENT customer notifications and awareness for the clients which is way more than I expected. > > **Inconvénients**: The only con I had/have is that for CDN companies it's expensive and was almost the one issue in which we didn't go this route. I did manage to work with one of the guys and figured out how to best get what I wanted to start and then to be able to grow. With his input we would have gone another route and I'm really glad we didn't. Bar none the best software I've used to date in my company. > > Overall it's been great, some learning curves but even my guys will contact support if they need help which in this day and age where everybody is spoon fed that it awesome. I will continue to use this software for the foreseeable future. ----- ### "WorkIz is a game changer\!" — 5.0/5 > **Beverly** | *2 mars 2021* | Construction | Taux de recommandation : 10.0/10 > > **Avantages**: Being able to have client/job information at our fingertips has transformed how our business is able to function. Before Workiz, job \& client information, as well as job scheduling, was a manual process. With WorkIz, every one on our staff, from people in the office to staff out in the field, is able to access job \& client information from their phones or laptops. Sending estimates to clients has enabled us to add photos and other information with our quotes. This has really set us apart from our competitors. Online payment capability is a real plus, as some clients don't feel comfortable sharing their credit card information. > > **Inconvénients**: Search feature isn't as good as I'd like, but still better than the manual system we had prior to WorkIz. I wish there were a more streamlined process for setting up one account for repeat clients with multiple jobs. WorkIz has improved this somewhat in the past year, and I hope they will continue to do so. Would LOVE to be able to enter more than one email address on the main client page. > > After testing out a few other client/job platforms, WorkIz turned out to be head and shoulders above the rest. The customer service people are super-responsive to input, are easy to reach, and take care of their clients. Highly recommend\!\! ----- Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.ca/software/147525/workiz?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/147525/workiz) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées