--- description: Zoovu : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Zoovu - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de commerce en ligne](/directory/3/ecommerce/software) > [Zoovu](/software/147536/zoovu) # Zoovu Canonical: https://fr.capterra.ca/software/147536/zoovu Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/147536/zoovu?page=2) > La technologie SaaS à la pointe du secteur pour la création et la gestion d'assistants de vente numériques. > > Conclusion : 15 utilisateurs lui ont donné la note de **4.8/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Zoovu? Les entreprises des secteurs bancaires, financiers, du commerce de détail, de la manufacture, des assurances, des télécommunications et de l'immobilier font appel à des assistants de vente numériques pour simplifier leurs choix et augmenter leurs ventes. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.8/5** | 15 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.1/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Zoovu - **Pays**: Boston, É.-U. - **Fondé**: 2006 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Autriche, Belgique, Canada, France, Pologne, Royaume-Uni, États-Unis ## Fonctionnalités - Analyse prédictive - Assistant personnel intelligent (API) - Automatisation des processus et flux de travail - Catalog Management - Configuration basée sur les règles - Devis - Gestion de l'e-commerce - Gestion de la communication - Gestion de la configuration - Gestion des avis - Gestion des commentaires - Gestion des performances - Gestion des stocks - Imagerie 3D - Importation et exportation de données - Logiciels CRM (gestion de la relation client) - Logiciels de chatbots - Marketing multicanal - Marketing par courriel - Messagerie instantanée - Panier d'achat - Prise en charge de plusieurs langues - Qualification de leads - Rapports et analyses - Rapports et statistiques - Suivi de l'engagement - Sécurité des données - Tableau de bord d'activités - Tarification et calculs des coûts - Third-Party Integrations - Visualisations de produit en temps réel ## Intégrations (11 au total) - Adobe Commerce - Bazaarvoice - BigCommerce - PrestaShop - SAP Commerce Cloud - Salesforce Sales Cloud - Shopify - Shopify Plus - SugarCRM - WooCommerce - Zoho CRM ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels de commerce en ligne](https://fr.capterra.ca/directory/3/ecommerce/software) ## Catégories connexes - [Logiciels de commerce en ligne](https://fr.capterra.ca/directory/3/ecommerce/software) - [Logiciels de catalogue intéractif](https://fr.capterra.ca/directory/30220/product-configurator/software) - [Outils aide à la vente](https://fr.capterra.ca/directory/30798/sales-enablement/software) - [Logiciels d'intelligence artificielle](https://fr.capterra.ca/directory/30938/artificial-intelligence/software) - [Outils de relation client](https://fr.capterra.ca/directory/30906/customer-engagement/software) ## Logiciels similaires 1. [Odoo](https://fr.capterra.ca/software/135618/odoo) — 4.2/5 (1294 reviews) 2. [monday CRM](https://fr.capterra.ca/software/1024614/monday-crm) — 4.7/5 (453 reviews) 3. [EngageBay CRM](https://fr.capterra.ca/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 4. [Inbenta](https://fr.capterra.ca/software/158902/inbenta) — 4.7/5 (13 reviews) 5. [Keap](https://fr.capterra.ca/software/76390/infusionsoft) — 4.1/5 (1298 reviews) ## Avis ### "Excellent Platform and Team to Work With" — 5.0/5 > **Marty** | *3 octobre 2023* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: They are super dynamic. Need something done and they're there to support. The self-service is also awesome though. > > **Inconvénients**: The only real issues we've had have been our side. They do have some really cool features we've not been able to tap into yet, but that's coming soon\! > > Great company to work with and always helpful teams on the other end of the phone. ----- ### "Highly recommended" — 5.0/5 > **Utilisateur vérifié** | *29 août 2018* | Électronique grand public | Taux de recommandation : 10.0/10 > > **Avantages**: The product selector is seen as a key digital tool for Canon – used by a range of users who want to find the right product or those who know what they want but would like some further assurances. Being a considered purchase, we want to give our customers the confidence that they are buying the right products for their requirements. This software allows us to narrow down a specific range of products for each user. > > **Inconvénients**: We now have access to regular reports which allow us to monitor performance by selector by market. I would like this data to be more granular - especially understanding users onsite behavior pre and post using the tool. I'm sure we can work towards this in the near future. > > Overall, I have been very impressed with the team at Smart Assistant. They’ve understood our objectives, and have come back with recommendations which have met and exceeded these. A very professional service – even with our never ending list of requirements and changes\! ----- ### "Starts good, becomes very unprofessional soon after" — 5.0/5 > **Karl** | *16 août 2020* | Services aux consommateurs | Taux de recommandation : 0.0/10 > > **Avantages**: Easy to use, interesting stats can be got > > **Inconvénients**: Can’t do much after set up, mobile needs a touch up, more customization > > Very helpful at the start, after a few months they want to triple your plan with no added value, when asked about wanting to charge nearly a €1000 a month, they couldn’t justify what extraS they were offering and Instead go on about amazon using zoovu. This company want last long is this is how they treat their customers. They also charge you a flat rate for the month but lock you out of the software, very unprofessional. ----- ### "SmartAssistant helped us get on track really fast with advisors" — 5.0/5 > **Utilisateur vérifié** | *3 septembre 2018* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: I liked most that it was easy to integrate SmartAssistant's advisors on our website thanks to the great support of their customer success team. It was a charm, coming up with new advisors as far as their side was concerned. Our content management learned a lot of useful lessons. For me it was one this rare win-win situations for onsite merchandising and content management. > > **Inconvénients**: They are editing the CSS in a different way than customers can do. But on the other other hand, customers can edit the CSS. You just have to tell them you changed something. And they will listen... I am wondering, if I should have put this on the Pros-side ;-) > > Great folks and good atmosphere. Busy all around. You think, should I ask them for that? And then half of what you worried about was already done. The other half was done after one of the regular meetings. In three words: Great customer support. ----- ### "An ideal product-finder solution on a budget" — 5.0/5 > **Utilisateur vérifié** | *7 septembre 2018* | Internet | Taux de recommandation : 10.0/10 > > **Avantages**: I was lucky to have found SMARTASSISTANT after having priced out alternative solutions, as the product offered proven functionality very close to what we were envisioning without having to worry about the expense or effort of building a product from scratch. It was amazingly easy to implement, reasonably flexible and customizable, easy to manage, surprisingly lightweight -- and free to start. Though it didn't do exactly what we needed out of the box, the team was happy to work with us to ensure that it did. > > **Inconvénients**: SMARTASSISTANT was built with a very specific vision of how a product selector should work. While that's great for people who want to hand them the keys and trust them, if you already have an idea in mind, it may not be exactly what you need. Luckily the team worked with us to build enhancements within reason, and when we needed enhancements that required significant effort, they still took care of them for a relatively small fee. > > This is a really good, skilled, multi-talented team that believes in the product and wants to help. They're responsive and speed is a priority for them. I felt confident knowing that we'd get where we needed to go, and get there quickly and economically. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/147536/zoovu?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/147536/zoovu) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées