--- description: Updox : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Updox - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de surveillance des patients à distance](/directory/31935/remote-patient-monitoring/software) > [Updox](/software/147554/updox) # Updox Canonical: https://fr.capterra.ca/software/147554/updox Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/147554/updox?page=2) > SMS, rappels, fax, messagerie et chat vidéo conformes à la norme HIPAA avec des patients et d'autres fournisseurs via une application web. > > Conclusion : 117 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Updox? Fournisseurs de soins à l'extérieur de l'hôpital, médecins, thérapeutes, installations de LTPAC (Long-Term and Post-Acute Care), pharmacies communautaires, pharmacies indépendantes, systèmes hospitaliers ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 117 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Updox - **Pays**: Dublin, É.-U. - **Entreprise fondée en**: 2009 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Fidji, Guam, Kiribati, Mariannes du Nord, Micronésie, Nauru, Nouvelle-Calédonie, Palaos, Papouasie-Nouvelle-Guinée, Polynésie française, Samoa, Samoa américaines, Tonga, Tuvalu, Vanuatu, Wallis-et-Futuna, États-Unis, Îles Marshall, Îles Salomon, île Norfolk et 1 de plus ## Fonctionnalités - Accueil des patients - Accès mobile - Cabinet de plusieurs praticiens - Communications avec les patients - Confirmations/Reminders - Conforme HIPAA - Conférences vidéo - Formulaires en ligne - Gestion des rendez-vous - Paiements électroniques - Participation des patients - Planification des rendez-vous - Portail des patients - Questionnaires des patients - Rappels - Remote Treatment Planning - Third-Party Integrations - À des fins médicales ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de surveillance des patients à distance](https://fr.capterra.ca/directory/31935/remote-patient-monitoring/software) ## Catégories connexes - [Logiciels de surveillance des patients à distance](https://fr.capterra.ca/directory/31935/remote-patient-monitoring/software) - [Logiciels de gestion des patients](https://fr.capterra.ca/directory/30780/patient-management/software) - [Logiciels de planification pour cabinets médicaux](https://fr.capterra.ca/directory/30027/medical-scheduling/software) - [Logiciels de programmation des patients](https://fr.capterra.ca/directory/33315/patient-scheduling/software) - [Logiciels de communication avec les patients](https://fr.capterra.ca/directory/31085/patient-engagement/software) ## Logiciels similaires 1. [CharmHealth](https://fr.capterra.ca/software/120340/charm-ehr) — 4.2/5 (151 reviews) 2. [NextGen Office](https://fr.capterra.ca/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1280 reviews) 3. [RXNT](https://fr.capterra.ca/software/110018/rxnt) — 4.3/5 (498 reviews) 4. [Mend](https://fr.capterra.ca/software/165634/mend-app) — 4.6/5 (920 reviews) 5. [Elation](https://fr.capterra.ca/software/147889/elationhealth) — 3.9/5 (79 reviews) ## Avis ### "A great solution to outdated fax machines" — 4.0/5 > **Alexis** | *10 décembre 2019* | Hôpitaux et soins de santé | Taux de recommandation : 7.0/10 > > **Avantages**: Updox is great to use for any office with multiple locations or any office wanting to be more environmentally friendly. I love that Updox lets me convert documents straight from my computer to a fax and makes it a breeze to send these to other businesses or even clients. It's a great solution to so many simple office problems. > > **Inconvénients**: There is a learning curve in using Updox that requires time to know how to use it properly. Once this is overcome though, it's simple to continue use and makes faxing efficient. > > Overall, Updox is a great tool for any office. It allows you to kick old fax machines to the curb and simplify the faxing process overall. It's simple and efficient and has many features that allow you to customize faxes to your specific needs. ----- ### "Great Product, easy to use" — 5.0/5 > **Teresa** | *26 mai 2020* | Santé, bien-être et fitness | Taux de recommandation : 10.0/10 > > **Avantages**: I like the ease of using Updox. I can tag people with faxes for their department, I can edit documents before sending. We were using the old school fax system and having trouble getting faxes or partial faxes . With Updox, we haven't missed anything. And the option to keep the faxes in archive is awesome. Very happy with our purchase. > > **Inconvénients**: The only thing I would change is showing the user name who sent the fax in case it doesn't go thru. > > Had just a few problems with the initial startup with my computer illiterate co-workers, lol. ----- ### "Leadership is awful and they don't tell you about "the fine print"" — 2.0/5 > **Eric** | *6 septembre 2024* | Santé, bien-être et fitness | Taux de recommandation : 2.0/10 > > **Avantages**: ability to communicate with patients more quickly > > **Inconvénients**: leadership, customer service and not being informed about "the fine print" that holds you to a contract if you fail to notify them about changes 60 days before the end of your contract > > Products are fair. your messages may be censored without you knowing, customer service is OK and "Leadership" believes they are untouchable, will never talk to you and could care less about the customer ----- ### "Excellent product... expensive though" — 5.0/5 > **Daniel** | *15 mars 2021* | Cabinets médicaux | Taux de recommandation : 3.0/10 > > **Avantages**: Ease of integration with the EMR. This software worked seamlessly with Practice Fusion EHR. > > **Inconvénients**: The price, they are much more expensive than their competitors. And the fact that just about every communication from them was an attempt to upsell me to purchase another product from their service line. > > They offer a great product that streamlines receiving and sending faxes. I didn't use any of their other offered services. Overall, it's a good product, but ultimately I decided to go with a cheaper alternative. ----- ### "Updox Video Chat is an excellent addition to my practice" — 5.0/5 > **Christine** | *15 mai 2020* | Cabinets médicaux | Taux de recommandation : 10.0/10 > > **Avantages**: Easy to learn and use. Documents telehealth visits very well. Integrates easily with our EMR since we were already using the fax,email and text features. > > **Inconvénients**: It’s so small it’s almost insignificant, but I wish there was an end time option on the summary in addition to the duration. Not a big deal, but it would be a nice feature. > > We were up and running within 15 minutes of having the service available. It has helped tremendously with TeleMed visits during COVID. Our patients love the option of TeleMed. ----- Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/147554/updox?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/147554/updox) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Données structurées