--- description: Updox : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Updox - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de surveillance des patients à distance](/directory/31935/remote-patient-monitoring/software) > [Updox](/software/147554/updox) # Updox Canonical: https://fr.capterra.ca/software/147554/updox Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/147554/updox?page=2) > SMS, rappels, fax, messagerie et chat vidéo conformes à la norme HIPAA avec des patients et d'autres fournisseurs via une application web. > > Conclusion : 117 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Updox? Fournisseurs de soins à l'extérieur de l'hôpital, médecins, thérapeutes, installations de LTPAC (Long-Term and Post-Acute Care), pharmacies communautaires, pharmacies indépendantes, systèmes hospitaliers ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 117 Avis | | Simplicité | 4.2/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.0/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 70% | (7/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Updox - **Pays**: Dublin, É.-U. - **Fondé**: 2009 ## Contexte commercial - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Fidji, Guam, Kiribati, Mariannes du Nord, Micronésie, Nauru, Nouvelle-Calédonie, Palaos, Papouasie-Nouvelle-Guinée, Polynésie française, Samoa, Samoa américaines, Tonga, Tuvalu, Vanuatu, Wallis-et-Futuna, États-Unis, Îles Marshall, Îles Salomon, île Norfolk et 1 de plus ## Fonctionnalités - Accueil des patients - Accès mobile - Cabinet de plusieurs praticiens - Communications avec les patients - Confirmations/Reminders - Conforme HIPAA - Conférences vidéo - Formulaires en ligne - Gestion des rendez-vous - Paiements électroniques - Participation des patients - Planification des rendez-vous - Portail des patients - Questionnaires des patients - Rappels - Remote Treatment Planning - Third-Party Integrations - À des fins médicales ## Ressources d'aide - Service client/courriel - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de surveillance des patients à distance](https://fr.capterra.ca/directory/31935/remote-patient-monitoring/software) ## Catégories connexes - [Logiciels de surveillance des patients à distance](https://fr.capterra.ca/directory/31935/remote-patient-monitoring/software) - [Logiciels de gestion des patients](https://fr.capterra.ca/directory/30780/patient-management/software) - [Logiciels de planification pour cabinets médicaux](https://fr.capterra.ca/directory/30027/medical-scheduling/software) - [Logiciels de programmation des patients](https://fr.capterra.ca/directory/33315/patient-scheduling/software) - [Logiciels de communication avec les patients](https://fr.capterra.ca/directory/31085/patient-engagement/software) ## Logiciels similaires 1. [CharmHealth](https://fr.capterra.ca/software/120340/charm-ehr) — 4.2/5 (151 reviews) 2. [RXNT](https://fr.capterra.ca/software/110018/rxnt) — 4.3/5 (495 reviews) 3. [NextGen Office](https://fr.capterra.ca/software/31268/nextgen-ambulatory-ehr) — 4.0/5 (1278 reviews) 4. [Mend](https://fr.capterra.ca/software/165634/mend-app) — 4.6/5 (920 reviews) 5. [ModMed](https://fr.capterra.ca/software/124590/ema) — 4.4/5 (363 reviews) ## Avis ### "A great solution to outdated fax machines" — 4.0/5 > **Alexis** | *10 décembre 2019* | Hôpitaux et soins de santé | Taux de recommandation : 7.0/10 > > **Avantages**: Updox is great to use for any office with multiple locations or any office wanting to be more environmentally friendly. I love that Updox lets me convert documents straight from my computer to a fax and makes it a breeze to send these to other businesses or even clients. It's a great solution to so many simple office problems. > > **Inconvénients**: There is a learning curve in using Updox that requires time to know how to use it properly. Once this is overcome though, it's simple to continue use and makes faxing efficient. > > Overall, Updox is a great tool for any office. It allows you to kick old fax machines to the curb and simplify the faxing process overall. It's simple and efficient and has many features that allow you to customize faxes to your specific needs. ----- ### "Amazingly Easy to Use" — 5.0/5 > **Cody** | *26 mai 2020* | Médecine douce | Taux de recommandation : 10.0/10 > > **Avantages**: The software in incredibly easy to use. I can send faxes from my medical records software to other facilities, and I can receive information and input it directly to patient files as well. This has saved me so much time, and makes running the accounts receivable portion of our business MUCH easier. The tools available cover all facets of thing I need, (highlight, redact, digital signatures, etc.) and I only needed to be shown the tools once to understand how to use them. > > **Inconvénients**: Sometimes it takes a little while for something I've "printed" to show up in the inbox, but that would be the case for a normal printer anyway. A quick "refresh" of the page gets it sorted, but speeding this process would be my only request\! ----- ### "Integrates with Practice Fusion, but do your research and know what you are getting into." — 2.0/5 > **Chelsea** | *24 mai 2023* | Cabinets médicaux | Taux de recommandation : 1.0/10 > > **Avantages**: The customizable patient forms are great and overall the system is easy to use. The customizable automatic patient appointment reminders are great for us and being able to track the specific date and time they were sent is a huge bonus. The main reason we went with them is due to them being the only program currently that integrates with Practice Fusion. > > **Inconvénients**: Their broadcast feature is not HIPAA compliant since you can not control specifically who it is sent to ( just broad groups) and is limited to very few characters. The HIPAA secure text is ridiculous where you can not use page breaks so everything bunches together into a giant paragraph and we are frequently getting spam messages through the numbers they use for it. The Video chat feature frequently disconnects or buffers during patient video visits. Customer service has been unhelpful many times. Sometimes our patients do not receive their appointment reminders. I have been told by support that this is due to there being a "system outage" during the period of time that the appointment was entered into the calendar (but did not receive any outage alert from them regarding it). The cost of all of the features send up being very expensive. > > Overall I would not recommend unless you use Practice Fusion (since there are no other options). I feel there are many better options out there if your EMR integrates with them. Once you sign with them you are locked into a 1 year contract (for all agreed upon features) so be sure to do your research and proceed carefully. ----- ### "Great Product. Can be better." — 4.0/5 > **Bassem** | *26 mai 2020* | Produits pharmaceutiques | Taux de recommandation : 7.0/10 > > **Avantages**: Its versatility and consistency. You can easily trust it to ensure that everything you needed done will be done, and if for any reason it is unable to send a fax or a message, it will alert you. It also has great staff/user settings that help in larger teams. > > **Inconvénients**: The inability to fax blast to a contact list. The complexity of adding/importing contact lists. The UI gets messy pretty quickly. > > It is pleasing, but can be better. ----- ### "Updox Video" — 4.0/5 > **Dan** | *12 mai 2020* | Cabinets médicaux | Taux de recommandation : 7.0/10 > > **Avantages**: The ease of which links can be sent to patients and connectedness to our EMR is fantastic. > > **Inconvénients**: We are excited for the ability to add multiple attendees in family separation situations and group offerings. We are also interested in expanded capabilities including online screening formats. Some users have difficult enabling video/audio equipment. > > Updox representative responds to needs quickly and service has made telehealth transition quick and relatively easy. ----- Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/147554/updox?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/147554/updox) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Données structurées