--- description: ScreenConnect : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ScreenConnect - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Plateformes collaboratives](/directory/15/collaboration/software) > [ScreenConnect](/software/147830/ScreenConnect) # ScreenConnect Canonical: https://fr.capterra.ca/software/147830/ScreenConnect Page : 1/77\ Suivant: [Page suivante](https://fr.capterra.ca/software/147830/ScreenConnect?page=2) > ConnectWise Control offre la possibilité de visualiser et de contrôler des appareils depuis n'importe quel endroit disposant d'une connexion internet. > > Conclusion : 1895 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ScreenConnect? Professionnels de l'informatique ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 1895 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ConnectWise - **Pays**: Tampa, É.-U. - **Fondé**: 1982 ## Contexte commercial - **À partir de**: 30,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Belgique, Canada, Irlande, Luxembourg, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, États-Unis ## Fonctionnalités - Accès et contrôle à distance - Accès mobile - Accès sans surveillance - Accès à plusieurs moniteurs - Alertes/Notifications - Alerts/Escalation - Assistance à distance - Chat en temps réel - Chat vidéo - Clavardage et messagerie - Communication multicanal - Conférences vidéo - Contrôles/Permissions d'accès - Discussions/Forums - Dépannage - Enquêtes et feedback - Enregistrement de l'écran - Enregistrement de session - Enregistrements - Gestion de la conformité - Gestion des accès - Gestion des listes d'attente - Gestion des réunions - Gestion des tâches - Messagerie instantanée - Outils de collaboration - Outils de diagnostic - Partage d'écran - Partage des fichiers - Planification - Portail libre-service - Rapports et analyses - Rapports et statistiques - Recherche/Filtre - Surveillance et gestion à distance - Sécurité des données - Tableau de bord d'activités - Third-Party Integrations - Transfert de fichiers ## Intégrations (9 au total) - Acronis Cyber Backup - ConnectWise Automate - ConnectWise PSA - ConnectWise RMM - Freshdesk - Microsoft Outlook - Passportal - SmileBack - Zendesk Suite ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Plateformes collaboratives](https://fr.capterra.ca/directory/15/collaboration/software) ## Catégories connexes - [Plateformes collaboratives](https://fr.capterra.ca/directory/15/collaboration/software) - [Plateformes de service client](https://fr.capterra.ca/directory/22/customer-service/software) - [Logiciels de téléconférence](https://fr.capterra.ca/directory/30802/meeting/software) - [Logiciels de prise en main à distance](https://fr.capterra.ca/directory/30928/remote-support/software) - [Logiciels de communication d'équipe](https://fr.capterra.ca/directory/31033/team-communication/software) ## Logiciels similaires 1. [Zoho Assist](https://fr.capterra.ca/software/181775/zoho-assist) — 4.7/5 (1374 reviews) 2. [Slack](https://fr.capterra.ca/software/135003/slack) — 4.7/5 (24046 reviews) 3. [TeamViewer ONE](https://fr.capterra.ca/software/122252/teamviewer) — 4.6/5 (11620 reviews) 4. [AnyDesk](https://fr.capterra.ca/software/149595/anydesk) — 4.6/5 (1781 reviews) 5. [GoTo Meeting](https://fr.capterra.ca/software/163332/gotomeeting) — 4.4/5 (11525 reviews) ## Avis ### "Easy to use" — 5.0/5 > **Utilisateur vérifié** | *28 mars 2023* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: Work great , fluid and full of features Love it > > **Inconvénients**: Sometime it take client some time to come back online ----- ### "Perfect for remote support" — 4.0/5 > **Felipe** | *16 juillet 2019* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: Once is installed is very easy to use, quick and stable,I love that you can run cmd command line from remote without bother the user > > **Inconvénients**: when you are not running it with the admin permission and you get a pop-up admin confirmation (with credential), you get a black screen and lockout yourself out because there is not even a way to cancel the pop-up > > Is our first support tool, is great ----- ### "ConnectWise Review" — 5.0/5 > **Debrah** | *19 juin 2019* | Comptabilité | Taux de recommandation : 9.0/10 > > **Avantages**: The ease of use and the ability to quickly log in to a customers computer and help them with any issues they may be having. Also, the ability to set up a continued link to your customer's computer so you do not need to log in each time. > > **Inconvénients**: There really are not any downsides that I have found yet. > > The pain point for my customers that I am solving is the ability to give them immediate customer service when they need it most. ----- ### "Great Remote Assist Tool With Powerful Features" — 4.0/5 > **Chris** | *27 septembre 2024* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: I like that it’s easy to install, the UI is decent and technical. There are tons of features and more than 1 way to do things. Being able to go “backstage” and run commands, manage data, change settings, etc. > > **Inconvénients**: It was a little buggy sometimes but all software has bugs. There are times I wanted features to work or be implemented like remote printing, separate displays into different windows, record a single screen at a time if there are multiple monitors. > > Overall, I like it and I would recommend it. ----- ### "Reliable Remote Support" — 4.0/5 > **Nelson** | *16 mars 2026* | Services financiers | Taux de recommandation : 5.0/10 > > **Avantages**: ScreenConnect provides quick and reliable remote connections that make user support seamless and efficient. The appearance is neat and user-friendly, and it is not complicated to arrange unattended access. Performance is always good, even on low-speed networks. Features such as fast transferring of files, executing commands, and displaying multiple screens are really worthwhile. > > **Inconvénients**: Certain settings hide behind layers or need several clicks to reach. Updates sometimes bring new screen layouts that take time to get used to. How do smaller groups really understand licensing and pricing levels? > > ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices. It cuts down on troubleshooting time and simplifies routine tasks. Some menus still feel confusing, but the software runs fast and works well in practice. Probably, the interface would improve if more users tested it thoroughly. This makes it a solid choice for day-to-day support operations. ----- Page : 1/77\ Suivant: [Page suivante](https://fr.capterra.ca/software/147830/ScreenConnect?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/147830/ScreenConnect) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées