--- description: ScreenConnect : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ScreenConnect - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Plateformes collaboratives](/directory/15/collaboration/software) > [ScreenConnect](/software/147830/ScreenConnect) # ScreenConnect Canonical: https://fr.capterra.ca/software/147830/ScreenConnect Page : 1/77\ Suivant: [Page suivante](https://fr.capterra.ca/software/147830/ScreenConnect?page=2) > ConnectWise Control offre la possibilité de visualiser et de contrôler des appareils depuis n'importe quel endroit disposant d'une connexion internet. > > Conclusion : 1899 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise ScreenConnect? Professionnels de l'informatique ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 1899 Avis | | Simplicité | 4.6/5 | D'après l'ensemble des avis | | Support client | 4.4/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.6/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: ConnectWise - **Pays**: Tampa, É.-U. - **Entreprise fondée en**: 1982 ## Contexte commercial - **À partir de**: 30,00 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Allemagne, Australie, Belgique, Canada, Irlande, Luxembourg, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, États-Unis ## Fonctionnalités - Accès et contrôle à distance - Accès mobile - Accès sans surveillance - Accès à plusieurs moniteurs - Alertes/Notifications - Alerts/Escalation - Assistance à distance - Chat en temps réel - Chat vidéo - Clavardage et messagerie - Communication multicanal - Conférences vidéo - Contrôles/Permissions d'accès - Discussions/Forums - Dépannage - Enquêtes et feedback - Enregistrement de l'écran - Enregistrement de session - Enregistrements - Gestion de la conformité - Gestion des accès - Gestion des listes d'attente - Gestion des réunions - Gestion des tâches - Messagerie instantanée - Outils de collaboration - Outils de diagnostic - Partage d'écran - Partage des fichiers - Planification - Portail libre-service - Rapports et analyses - Rapports et statistiques - Recherche/Filtre - Surveillance et gestion à distance - Sécurité des données - Tableau de bord d'activités - Third-Party Integrations - Transfert de fichiers ## Intégrations (9 au total) - Acronis Cyber Backup - ConnectWise Automate - ConnectWise PSA - ConnectWise RMM - Freshdesk - Microsoft Outlook - Passportal - SmileBack - Zendesk Suite ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Plateformes collaboratives](https://fr.capterra.ca/directory/15/collaboration/software) ## Catégories connexes - [Plateformes collaboratives](https://fr.capterra.ca/directory/15/collaboration/software) - [Plateformes de service client](https://fr.capterra.ca/directory/22/customer-service/software) - [Logiciels de téléconférence](https://fr.capterra.ca/directory/30802/meeting/software) - [Logiciels de prise en main à distance](https://fr.capterra.ca/directory/30928/remote-support/software) - [Logiciels de communication d'équipe](https://fr.capterra.ca/directory/31033/team-communication/software) ## Logiciels similaires 1. 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[Supremo Remote Desktop](https://fr.capterra.ca/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews) ## Avis ### "Easy to use" — 5.0/5 > **Utilisateur vérifié** | *28 mars 2023* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: Work great , fluid and full of features Love it > > **Inconvénients**: Sometime it take client some time to come back online ----- ### "Perfect for remote support" — 4.0/5 > **Felipe** | *16 juillet 2019* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: Once is installed is very easy to use, quick and stable,I love that you can run cmd command line from remote without bother the user > > **Inconvénients**: when you are not running it with the admin permission and you get a pop-up admin confirmation (with credential), you get a black screen and lockout yourself out because there is not even a way to cancel the pop-up > > Is our first support tool, is great ----- ### "ConnectWise Review" — 5.0/5 > **Debrah** | *19 juin 2019* | Comptabilité | Taux de recommandation : 9.0/10 > > **Avantages**: The ease of use and the ability to quickly log in to a customers computer and help them with any issues they may be having. Also, the ability to set up a continued link to your customer's computer so you do not need to log in each time. > > **Inconvénients**: There really are not any downsides that I have found yet. > > The pain point for my customers that I am solving is the ability to give them immediate customer service when they need it most. ----- ### "Blazing fast remote access with excellent stability and ease of use" — 5.0/5 > **Shyam Kishor** | *1 juillet 2026* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: The performance and speed of the remote computer access are incredible. It makes jumping into a user session completely seamless, and the ease of use is unmatched. Moving files or managing system documents during support sessions is fast, which saves our IT support team a massive amount of time on a daily basis. > > **Inconvénients**: The subscription pricing has gone up quite a bit, making the value for money a little tougher for smaller teams to justify. The administrative backend can also feel a bit complex and cluttered when you are trying to configure advanced security permissions or custom group views for the first time. > > Our experience with the software has been exceptional. It is easily the most stable and fast remote desktop tool we have deployed. It minimizes lag for the technicians, connects instantly, and has significantly improved our ability to resolve technical support tickets quickly and efficiently. ----- ### "Strongest Remote Access Tool in the Game" — 5.0/5 > **Lorenzo** | *17 juillet 2025* | Services et technologies de l'information | Taux de recommandation : 10.0/10 > > **Avantages**: Screenconnect is an incredibly mature product with an expanding set of features and customization that can sometimes surpass other products in the Connectswise stack. Between reliable connectivity to endpoints, support for PAM, and strong reporting, it is my team's favorite remote connection utility. > > **Inconvénients**: Support is occasionally poor, but I believe this is a Connectwise issue that has been longstanding. Features are sometimes changed without too much notice, leading to confusion from technical resources. > > Overall, my experience has been very positive. We use Screenconnect to connect to sessions from NinjaRMM and that integration is seamless. Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of elevated prompts. Screenconnect blows it's counterparts out of the water, and there is no contest to what tool I would rather use. ----- Page : 1/77\ Suivant: [Page suivante](https://fr.capterra.ca/software/147830/ScreenConnect?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/147830/ScreenConnect) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées