---
description: Dwolla : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
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title: Dwolla - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de traitement des paiements](/directory/30232/payment-processing/software) > [Dwolla](/software/148014/dwolla)

# Dwolla

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> Solution de marque blanche qui fournit un traitement ACH rapide, simple et transparent.
> 
> Conclusion : 43 utilisateurs lui ont donné la note de **4.3/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

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## Présentation

### Qui utilise Dwolla?

Avec Dwolla, obtenez des outils de paiement sécurisés et prêts à l'emploi qui simplifient vos envois et vos réceptions d'argent auprès de n'importe qui aux États-Unis, de la vérification instantanée du compte bancaire à une simple API de transfert bancaire.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.3/5** | 43 Avis |
| Simplicité | 3.9/5 | D'après l'ensemble des avis |
| Support client | 4.2/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 3.9/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.1/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Dwolla
- **Fondé**: 2008

## Contexte commercial

- **Type de licence**:  (Version gratuite disponible)
- **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web
- **Langues**: anglais
- **Pays disponibles**: États-Unis

##  Fonctionnalités

- Conformité PCI
- Facturation récurrente et des abonnements
- Options de paiement multiples
- Payment Gateway Integration
- Prévention des paiements frauduleux
- Rapports et analyses
- Traitement des paiements ACH

## Intégrations (2 au total)

- Plaid
- Slack

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Chat/Clavardage

## Category

- [Logiciels de traitement des paiements](https://fr.capterra.ca/directory/30232/payment-processing/software)

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## Avis

### "Plug-and-play integration, Fast go-live" — 5.0/5

> **Alexander** | *11 janvier 2022* | Services et technologies de l'information | Taux de recommandation : 8.0/10
> 
> **Avantages**: - They have a battle-tested product, with years of B2B payments expertise&#10;- The integration was plug-and-play, allowing us to go-live with a very aggressive time-table&#10;- Their support is fantastic, and is always available if we have questions&#10;- They are constantly release new features and continuing to innovate, which we directly benefit from (allowing us to offer a best-in-class payments experience)
> 
> **Inconvénients**: - Dashboard UI is a bit unintuitive for users&#10;- Would be nice to have more automation in the KYB process
> 
> At Glean, our goal is to power finance teams to spend intelligently - analyzing the rich data that is available in invoices and other documents to help companies understand what they're spending on and opportunities to both save and supercharge their business.  We offer a modern, smart AP process built on a foundation of insights and analytics - which means payments is a core component of the product.&#10;&#10;We set out to find a B2B payments partner, and Dwolla's expertise combined with years of experience in the space made them a perfect fit.  The integration was plug-and-play, the support has been excellent, and we were able to go-live very quickly - providing our customers with an easy-to-use and effective payments experience through our partnership.&#10;&#10;Having a partner means that you also benefit from their roadmap as well - in our case, having the flexibility of increasing our ACH limits, turning on next-day payments, and exploring new rails like RTP, are all ways that Dwolla continues to innovate and make us look really good with our customers.

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### "Above-and-Beyond Customer Service" — 5.0/5

> **Susan** | *31 octobre 2023* | Services financiers | Taux de recommandation : 10.0/10
> 
> **Avantages**: Dwolla has been with our startup up from the start.  They serve as the backbone and primary translator of payments between accounts as defined by our users.  Whenever we've made changes or had new ideas to explore, Dwolla has enthusiastically sat at the table to brainstorm ways to support us. They are the definition of a true partner.
> 
> **Inconvénients**: Honestly.  Nothing.  We have partnered with Dwolla for over 7 years and have not experienced anything but satisfaction.
> 
> Honestly?  Nothing.  They are remarkable.

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### "Absolutely Horrible Experience – Avoid Dwolla at All Costs" — 1.0/5

> **Carter** | *24 mars 2025* | Équipements publics | Taux de recommandation : 0.0/10
> 
> **Avantages**: Can't say much about them, my entire experience was horrible
> 
> **Inconvénients**: Working with Dwolla has been one of the most frustrating and disappointing experiences I’ve ever had with a service provider. After nearly three months of onboarding, jumping through their compliance hoops, and investing over $1,000 directly into Dwolla fees, I also spent more than $10,000 paying my development team to integrate our software with their API.&#10;&#10;Everything seemed to be going as planned—until, without any warning or explanation, Dwolla completely stopped communicating with us. Emails, follow-ups, support tickets—all ignored. We were left in the dark with a partially built platform, thousands of dollars lost, and zero clarity on why they abruptly ghosted us.&#10;&#10;Not only was this unprofessional and unethical, but it also created a massive financial and operational setback for my business. There was no transparency, no support, and no respect shown to us as a client.&#10;&#10;If you’re a startup or small business considering Dwolla for payment infrastructure: proceed with extreme caution or better yet, look elsewhere. There are other platforms out there that actually value their customers and won’t disappear on you without a word.
> 
> Horrible. They are unresponsive, won't give a reason why, and left me walking away from the interaction feeling like I wasted months

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### "Dwolla is a great payment processing partner for ACH Payments" — 5.0/5

> **Brian** | *23 décembre 2021* | Immobilier | Taux de recommandation : 10.0/10
> 
> **Avantages**: The number one pro for Dwolla is their customer service, we typically get answers in minutes when we have questions about anything in their API, or a question about a payment that was processed.&#10;&#10;Dwolla's API Documentation, and support documents are top notch easy to read, and easy to understand.
> 
> **Inconvénients**: There isn't much, I could say that I don't like about the software, but the admin dashboard portal could use a little attention to make it more robust. However Dwolla is in the process of making improvements to this area, and they even reach out to me and other customers to find out how they can best improve the Dashboard.
> 
> Dwolla has been the most helpful and customer service focused vendor I have ever worked with. This is no exaggeration, I am in regular contact with our customer success rep who responds regularly with in minutes of asking a question. Additionally, I have frequently been asked to contribute to discussions with their product teams and roadmap teams. &#10;&#10;I believe Dwolla truly values their customers opinions and feedback, they have always been quick to respond to any questions or concerns, and are frequently proactive when reaching out to ask my opinion on new features and functionality.

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### "Great product if it fits your specific needs." — 5.0/5

> **Gray** | *5 juillet 2022* | Services financiers | Taux de recommandation : 7.0/10
> 
> **Avantages**: Really great customer service which is the biggest differentiator for us. Also, extremely low cost per transaction, and an api-first approach that fits our needs. API is well-documented, has good uptime, good rate limits, and good response times. KYC verification is also a well-done and reliable layer once you iron out with customer service the process of handling outliers. They also have some helpful integrations with other platforms.
> 
> **Inconvénients**: There is limited functionality in their dashboard which is fine, but there are many things that can only be done through the api so prepare to build out a lot of internal-only api calls. Also, bank to bank transfers flow through a digital wallet layer which is in some ways helpful and in other ways a little harder to handle in terms of tracking status and handling status updates.
> 
> Dwolla has been a wonderful and key integration to our product. They fill in a gap in the market of being a low-cost, reliable, secure and scalable solution for needing to do many ACH transfers via api. They also have really strong customer service which I can't express enough how impactful that has been for us.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/148014/dwolla)

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