--- description: Alight : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Alight - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion des avantages sociaux](/directory/10025/benefits-administration/software) > [Alight](/software/148040/alight) # Alight Canonical: https://fr.capterra.ca/software/148040/alight Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/148040/alight?page=2) > L’éditeur a vu le monde du travail se transformer et sait ce qu’il faut faire pour atteindre le niveau supérieur : Une main-d’œuvre épanouie et une technologie avisée. > > Conclusion : 13 utilisateurs lui ont donné la note de **4.1/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Alight? Les solutions cloud d’Alight, optimisées par une technologie numérique intégrée, offrent aux clients de toutes tailles une administration complète des avantages sociaux de bout en bout qui leur permet de mettre en œuvre leur stratégie ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.1/5** | 13 Avis | | Simplicité | 4.3/5 | D'après l'ensemble des avis | | Support client | 3.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.8/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.2/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Alight Solutions ## Contexte commercial - **Public cible**: 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Administration COBRA - Administration d'assurance vie - Administration de l'assurance invalidité - Administration de l'assurance maladie - Conforme HIPAA - Conformité fiscale - Gestion de la déduction - Gestion de la paie - Gestion des avantages des employés - Gestion des employés - Gestion des fournisseurs - Gestion des régimes de retraite - Inscriptions aux avantages en ligne - Rapports ACA - Rapports de paie - Rapports et analyses - Tableau de bord des avantages ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion des avantages sociaux](https://fr.capterra.ca/directory/10025/benefits-administration/software) ## Catégories connexes - [Logiciels de gestion des avantages sociaux](https://fr.capterra.ca/directory/10025/benefits-administration/software) - [Outils d'intégration des employés](https://fr.capterra.ca/directory/30819/onboarding/software) - [Logiciels d'engagement des collaborateurs](https://fr.capterra.ca/directory/30817/employee-engagement/software) - [Logiciels de ressources humaines](https://fr.capterra.ca/directory/5/human-resource/software) - [Logiciels de paie](https://fr.capterra.ca/directory/30202/payroll/software) ## Logiciels similaires 1. [Rippling](https://fr.capterra.ca/software/172127/rippling) — 4.9/5 (4614 reviews) 2. [Paylocity](https://fr.capterra.ca/software/86714/webpay) — 4.3/5 (1822 reviews) 3. [ADP TotalSource](https://fr.capterra.ca/software/185873/adp-totalsource) — 4.2/5 (456 reviews) 4. [Gusto](https://fr.capterra.ca/software/131882/gusto) — 4.6/5 (4191 reviews) 5. [Paycom](https://fr.capterra.ca/software/130949/paycom) — 4.4/5 (1188 reviews) ## Avis ### "Great, but needs small improvements" — 4.0/5 > **Samir** | *8 septembre 2024* | Télécommunications | Taux de recommandation : 10.0/10 > > **Avantages**: I like that the app allows you to access the website as well, there are clear and different sections for all common questions. Very easy to setup and to use. > > **Inconvénients**: My least favorite feature is the bugs, it is slow at times and there are a few bugs that can be frustrating, but nothing that makes it impossible to use. > > My overall experience is positive besides a few bugs here and there that make the app slow. ----- ### "Met expectations" — 4.0/5 > **Glenn** | *7 juillet 2025* | Construction | Taux de recommandation : 8.0/10 > > **Avantages**: Breakdown of categories and subcategories in the app to find particular product or issue that you're looking for > > **Inconvénients**: Sometimes an app would lag or get locked up and it's hard to navigate to a number where you can speak live to a person in customer service > > It helped me navigate my issues with insurance and helping me keep track of my well being, so overall expectations were met and I was satisfied with the app ----- ### "As an HR end user, avoid this company at all costs." — 1.0/5 > **Daava** | *28 octobre 2024* | Ressources humaines | Taux de recommandation : 0.0/10 > > **Avantages**: I'm sure they have a great sales team that sells the c-suite on saving money and catching cheating employees. Otherwise their service is DISMAL and suspect. > > **Inconvénients**: They were hired by my husbands employer to conduct a benefits audit. We had just gotten married and sent over a copy of our county registered marriage certificate. That was not enough, they wanted proof of address, asked for bank records and tax records. We had been married for less than a month, and have separate finances. Ultimately they got proof of address and the marriage certificate, and we refused to give them anything else because they had the major legal document, and we had no tax return as of yet, which when they audited us a few months later we still refused to give them. AND the HR department then overruled and said we were fine. Kinda funny how the employer sent us a marriage gift and card, and Alight decided we were somehow faking the system. > > They treat employees like they are cheats and untrustworthy. Overall it created more work for the HR department because they had to over rule several "concerns" Alight brought up due to documentation lacks. Some of those there was zero physical way to have them. Also, in my HR experience of over 25 years I've only ever seen benefits fraud once. Same for my husband's employer, the HR person said she had only seen it once in 20+ years. On top of that, you can read employee reviews on other sites, it has a 100% 1 star rating for the end user. Multiple stories of funds being held, HSA monies dispearing, SS\#'s being changed and funds withheld. My personal opinion is that this company is criminal. ----- ### "Alight review" — 4.0/5 > **Debra** | *24 avril 2025* | Santé, bien-être et fitness | Taux de recommandation : 7.0/10 > > **Avantages**: seeing all my benefits in one place and having benefit booklet to ready > > **Inconvénients**: website is not the best for userfriendliness, lots of clicking to get to what you want to see ----- ### "Navigation needs improvement" — 4.0/5 > **Sharon** | *31 mars 2025* | Assurance | Taux de recommandation : 8.0/10 > > **Avantages**: Lots of information available in one website > > **Inconvénients**: Difficult to navigate-takes a bit of time to find things > > Easy to access through main work hub putting all of my benefits in the same place ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/148040/alight?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/148040/alight) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | pt | | | pt-PT | | ----- ## Données structurées