--- description: Hansen Cash+ Call Recording : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Hansen Cash+ Call Recording - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'enregistrement des appels](/directory/30533/call-recording/software) > [Hansen Cash+ Call Recording](/software/148292/cash-call-recording-software) # Hansen Cash+ Call Recording Canonical: https://fr.capterra.ca/software/148292/cash-call-recording-software Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/148292/cash-call-recording-software?page=2) > Enregistrement des appels entrants et sortants sur des liaisons RNIS, analogiques ou SIP. Une solution compatible avec presque tous les modèles et marques de systèmes téléphoniques. > > Conclusion : 10 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Hansen Cash+ Call Recording? Agence de recouvrement de créances, finances, juridique, concessionnaires automobiles, compagnies d'assurance, bureaux des commandes, ventes, télémarketing, formation du personnel, service client, prestataires de soins de santé et de soins médicaux. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 10 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 5.0/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Hansen Software - **Fondé**: 1990 ## Contexte commercial - **À partir de**: 2 895,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Windows (sur site) - **Langues**: anglais - **Pays disponibles**: Canada, États-Unis ## Fonctionnalités - Enregistrements - Suivi des appels - Transfert de fichiers ## Ressources d'aide - Service client/courriel - Support téléphonique - Support 24/7 (réponse directe) ## Category - [Logiciels d'enregistrement des appels](https://fr.capterra.ca/directory/30533/call-recording/software) ## Logiciels similaires 1. [Fathom](https://fr.capterra.ca/software/1037530/fathom) — 5.0/5 (807 reviews) 2. [Ringover](https://fr.capterra.ca/software/169627/ringover) — 4.7/5 (858 reviews) 3. [LiveAgent](https://fr.capterra.ca/software/102188/liveagent) — 4.7/5 (1753 reviews) 4. [Clari Copilot](https://fr.capterra.ca/software/194117/wingman) — 4.7/5 (313 reviews) 5. [Gong.io](https://fr.capterra.ca/software/157969/gong-io) — 4.8/5 (560 reviews) ## Avis ### "Cash + is an excellent choice" — 5.0/5 > **Colleen** | *29 mai 2021* | Vente au détail | Taux de recommandation : 10.0/10 > > **Avantages**: There are so many features picking one is difficult. The ability to track all calls, the training and the ease of implementing the program are all wonderful. And the Customer Service is the best\! > > **Inconvénients**: Nothing to complain about whatsoever.We are keeping everyone on the same page and customers are super happy. Training a new hire gor our policies was a breeze. > > There are many Benefits Customer satisfaction being number one ----- ### "Support is fantastic, and call recording quality is spectacular. Very easy to use." — 5.0/5 > **Julie** | *2 avril 2018* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: I love the ability to capture a recording in a sound file that can be emailed to others to review. The vast array of call search options make it easy to find the recording I'm looking for. > > **Inconvénients**: There's nothing I don't like about this software. It's been very reliable. We opted not to go with an audio AND visual recording system - instead opting for audio only - and I find that there are times that I cannot properly determine what an agent was keying on the computer in conjunction with the phone call, however for quality control and Errors and Omissions protection, I can't beat this software\! > > From this software, I have the benefit of a solid answer to the question "What was said during that call?" No more he-said she-said\! ----- ### "Cash+ Call Recording software has taken the guesswork out of communication disputes\!" — 4.0/5 > **Julie** | *6 janvier 2016* > > Primarily, Cash+ has been used in our office as a training and coaching tool. Calls are evaluated to ensure that we are meeting our service guarantee to our clients - and to track trends that need to be addressed. We've found, however, that there has been a 'fringe benefit" to our call recordings. Prior to installing and using this software, we occasionally found ourselves in the position where our client and our employee had differing recollections (or simply no recollection) of conversations that affect important issues, such as their coverage options or payment arrangements. Now, when such a dispute arises, we are able to rely on the call recording to determine the facts. I can't stress how useful this has been in resolving "he said/she said" disputes. On the down side, the occasional recording will be "split" into two separate call records in the Cash+ System (caused by a quick loss of internet phone connection), however I must share that the service support team at Hansen Software has always been able to recover the "missing part" of a call, and done so promptly. Hansen's service team assisted me with the set-up of daily and weekly phone reports, and took the time to walk me through the report set-up procedure so that I can handle this task on my own as I seek out new or customized information gathered by the software. I'm always greeted with a cheerful offer of assistance when I call or log in for remote support. I highly recommend Cash+\! ----- ### "Very user friendly program, provides all options you could want\!" — 5.0/5 > **Loriel** | *31 octobre 2017* > > **Avantages**: When searching for a program with our phone system, our phone vendor suggested this company and their product. We implemented it over 3 years ago and have been completely satisfied with how it has filled our needs. Their technical support team is top notch and always willing to help with whatever we might need. We were grateful for the referral from our phone vendor\! ----- ### "This software is stellar." — 5.0/5 > **Thomas** | *7 décembre 2017* | Assurance | Taux de recommandation : 10.0/10 > > **Avantages**: The ease of use. The call accounting and recordings are accessible for the dashboard. The software is very intuitive. > > **Inconvénients**: So far there is nothing that comes to mind. The only thing that I can think of is the email notification that we get over the weekend. We are closed and I am not sure there is a way to setup a schedule to not alert over the weekend. > > Both products we use in one software package. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/148292/cash-call-recording-software?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/148292/cash-call-recording-software) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées