--- description: PHOBS : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: PHOBS - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Systèmes de réservations en ligne](/directory/20032/reservations/software) > [PHOBS](/software/148303/phobs) # PHOBS Canonical: https://fr.capterra.ca/software/148303/phobs Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/148303/phobs?page=2) > Un logiciel de gestion des réservations en ligne convivial conçu avec une interface facile à utiliser aussi bien pour les hôteliers que pour les clients. > > Conclusion : 24 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise PHOBS? Les hôtels, hôteliers, SCV, agents de voyages, tour-opérateurs, OTA, opérateurs B2B et B2C. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 24 Avis | | Simplicité | 4.9/5 | D'après l'ensemble des avis | | Support client | 5.0/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.9/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.8/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 100% | (10/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Phobs - **Fondé**: 2006 ## Contexte commercial - **À partir de**: 25,00 € - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Pays disponibles**: Croatie ## Fonctionnalités - Analytique des canaux - Gestion des avantages - Gestion des campagnes - Gestion des leads - Gestion des partenaires - Gestion des pipelines - Gestion des stocks - Logiciels CRM (gestion de la relation client) - Notes de réservation - Réservation en ligne - Réservations de groupe - Support client - Traitement des paiements ## Ressources d'aide - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software) ## Catégories connexes - [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software) - [Logiciels de channel management](https://fr.capterra.ca/directory/30678/channel-management/software) ## Logiciels similaires 1. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1524 reviews) 2. [Eventbrite](https://fr.capterra.ca/software/114949/eventbrite) — 4.6/5 (5748 reviews) 3. [Lodgify](https://fr.capterra.ca/software/131924/lodgify) — 4.5/5 (1282 reviews) 4. [Booqable](https://fr.capterra.ca/software/138689/booqable) — 4.8/5 (1126 reviews) 5. [OpenTable](https://fr.capterra.ca/software/17313/opentable-for-restaurants) — 4.7/5 (1317 reviews) ## Avis ### "Efficient, customer oriented, flawless, innovative" — 5.0/5 > **Robert** | *29 juin 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: Our company has started using PHOBS just 4 years ago and we only had a good experience with the software, the whole team and their customer support. We use this software for managing and connecting six hotels/villas, and the software has not failed on us nor we had noticed any flaws or errors. At the beginning, first couple of months, we had many questions regarding the possibilities and capabilities of PHOBS, and their customer support was definitely the best we encounter in last 10 years. Highly professional and well trained team, dedicated in helping and resolving any issues or doubts we had. Plus, we are always waiting for new ideas and solutions that their team come up with, they are definitely listening their users. > > **Inconvénients**: I could try to be critical and to say - please connect to every OTA, travel agency and wholesaler, but that is not possible as there are 2 side of every connection. PHOBS is trying to connect and I was a witness many times when IT department from PHOBS has done everything from their side - but the other side was not operating properly.... > > This software is saving Sales department a lot of time, it is efficient, it is working properly, and in the end it doen't cost a fortune. ----- ### "Affordable and Stable Revenue Generating Solution for Hospitality\!" — 5.0/5 > **Petar** | *21 juin 2023* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: With Phobs we maximize our reach and online visibility, and connect with a global audience with a great deal of flexibility in rate and inventory management. > > **Inconvénients**: There is always a constant room for improvement and excellence like in any other tool, but Phobs is well known for its regularly updates and new functionalities almost every quarter. > > Phobs was definitely created in mind to deliver more direct bookings for any tourist property. What really makes Phobs stand out from its competitors is a perfect match of advanced technology and expertise. Using Phobs we can effectively provide our guests with the best possible deals and maximize our overall revenue. ----- ### "I work with Phobs already about 7 years, and I would always recommend them." — 4.0/5 > **Zeljko** | *8 juillet 2018* | Hôtellerie | Taux de recommandation : 9.0/10 > > **Avantages**: - Awesome support with helpful and user friendly approuch anytime. One of best support I ever met generaly\! - Analytics is everything what Hotels need to deep dig and extract necessary information. - Very easy to use and simple without "non logical things". Sometimes other softwares "have to use" procedures which are not logical acording to process which is done. In case of Phobs, there is no issues like that. - Once you start to use Phobs and understand it and its fully functions, its really enjoyment to work on it, almost addictive if there is dynamic data ;) > > **Inconvénients**: - PRE/POST stay messages needs more options - Sometimes its needed to see reservations by modifications time, and sometimes by created time. This is possible to do, but in case of bigger data or properties (cca 300+ rooms) this can be little bit copy-paste to gather all info at one place so it is possible to process it further. - Voice module needs smaller additional thing like signature per agent, other than that its great. - Package module needs improvement. - Multiple Yielding rates need possibility to stop booking more easy way :) But not many companies use multiple Yielding > > All in one comprehensive solution with great support and functionality and almost all connectors available ----- ### "Great product" — 5.0/5 > **Antun** | *19 octobre 2023* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Phobs offers efficient content distribution and streamlines content with centralized scheduling. It provides valuable analytics, supports various platforms, and saves time through automation. Tools and customization options enhance team workflows, making it a cost-effective solution. Customer service is the best part. > > **Inconvénients**: There's always room for improvement. ----- ### "„Best channel manager with outstanding customer support“" — 5.0/5 > **Mariana** | *9 novembre 2023* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: Quick and easy to operate, works smooth and without interruptions, makes our work easy and time saving. Great PHOBS team is always at our disposal. > > **Inconvénients**: No major issues. In case of any issues customer support is always there to help. > > We have been using PHOBS for the past 10 years and are quite satisfied with their services and customer support. From the initial setup to daily management it has been a great experience. ----- Page : 1/2\ Suivant: [Page suivante](https://fr.capterra.ca/software/148303/phobs?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/148303/phobs) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | ----- ## Données structurées