--- description: Automaid : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Automaid - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels pour service de nettoyage](/directory/10062/maid-service/software) > [Automaid](/software/149364/launch27) # Automaid Canonical: https://fr.capterra.ca/software/149364/launch27 Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.ca/software/149364/launch27?page=2) > Launch27 prend en compte les commentaires des utilisateurs et effectue des mises à jour en permanence, en fonction de vos commentaires. > > Conclusion : 209 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Automaid? Entreprises locales (p. ex. services de nettoyage et d'entretien des pelouses) qui offrent des services résidentiels et commerciaux sur rendez-vous. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 209 Avis | | Simplicité | 4.5/5 | D'après l'ensemble des avis | | Support client | 4.7/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.4/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.4/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Fullsteam ## Contexte commercial - **À partir de**: 59,00 $ US - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50 - **Déploiement et plateformes**: Cloud, SaaS, web, Android (mobile), iPhone (mobile) - **Langues**: anglais - **Pays disponibles**: États-Unis ## Fonctionnalités - Accès mobile - Devis - Emplacements multiples - Facturation - Formulaires personnalisables - Gestion de la disponibilité - Gestion des calendriers - Gestion des expéditions - Gestion des rendez-vous - Gestion des réservations - Planification automatisée - Rendez-vous récurrents - Réservation en ligne - Support client - Traitement des paiements ## Intégrations (6 au total) - Google Analytics 360 - Google Calendar - QuickBooks Online Advanced - Stripe - Twilio - Zapier ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Chat/Clavardage ## Category - [Logiciels pour service de nettoyage](https://fr.capterra.ca/directory/10062/maid-service/software) ## Catégories connexes - [Logiciels pour service de nettoyage](https://fr.capterra.ca/directory/10062/maid-service/software) - [Logiciels d'agenda](https://fr.capterra.ca/directory/30757/appointment-scheduling/software) - [Systèmes de réservations en ligne](https://fr.capterra.ca/directory/20032/reservations/software) ## Logiciels similaires 1. [Jobber](https://fr.capterra.ca/software/127994/jobber) — 4.6/5 (1420 reviews) 2. [Acuity Scheduling](https://fr.capterra.ca/software/128285/acuity-scheduling) — 4.8/5 (5741 reviews) 3. [Mindbody](https://fr.capterra.ca/software/40229/mindbody) — 4.0/5 (2982 reviews) 4. [ServiceWorks](https://fr.capterra.ca/software/183679/serviceworks) — 3.6/5 (115 reviews) 5. [Housecall Pro](https://fr.capterra.ca/software/140363/housecall-pro) — 4.7/5 (2737 reviews) ## Avis ### "Launch 27 takes many functions from many platforms and combines them into one." — 5.0/5 > **Jaron** | *19 avril 2018* | Taux de recommandation : 10.0/10 > > **Avantages**: The thing I like the most is that this software is meant for specific industries, so it has the built-in functions tailored for those industries. And, if the software is missing something and the community requests it, then there is a clear "feature request" process that the company follows. When using the Launch 27 platform, I can imagine how many other spreadsheets and tools I would need to tie together to make business operations flow the same if I were to not be using Launch 27. It would be a lot. Launch 27 has the CRM, payment processor, scheduling, booking, etc. all in one platform which really helps save a lot of time. It also helps with the training and transition of new managers who may be using the platform as well. Although learning the ins and outs of Launch 27 to it's fullest extent can definitely take a long time and there is a lot of trial and error, I am confident that it takes less time than it would to learn the sum of a bunch of separate platforms. > > **Inconvénients**: Broadly speaking, this is how I would describe what I like the least. From the top level, many companies do run their operations generally in a similar fashion. However, once you get down to more specifics, a lot of businesses run things differently. When building functions, Launch 27 has to choose which route to go, what to focus more on, what features to implement first, etc. So, sometimes the functions that would work best for my business may not come soon because the functions of other businesses are in higher demand. I would absolutely love to have Launch 27 be the one and only platform I use to manage all of the daily operations, and I do use it for 90%+ of operations, but there are still some area's where I have to resort to google docs and 3rd party apps to handle certain features. And note: the features I am talking about are related directly to things that Launch 27 could have implemented into the system (I'm not talking about things like advertising or email campaigns, etc.). For example, I do still calculate payroll on excel sheets because Launch27 does not calculate pay amounts in the same way and level of detail that we have set up as a company. The hourly and percentage functions are limited, and they don't have the ability to split pay between two people when they are both on percentage pay and cleaning the same home. For that reason alone, I run payroll on a spreadsheet. Lastly, employees always seem to have problems with the app.\*hit text limit\* > > Time savings, efficiency, having everything in a central location but also cloud based so I can access anywhere. I am able to automate so many tasks, which makes it so that I can spend more time working on growth, or just having more free time in general. ----- ### "Gives me a good overview of my business" — 4.0/5 > **CECILIA** | *30 décembre 2019* | Services aux consommateurs | Taux de recommandation : 8.0/10 > > **Avantages**: What I like most about Launch27 is the capability to use its online form on my website so that clients can book their services online. I also like that we can send confirmation emails and reminders to our clients. We can also see how many sales we did in a certain month. > > **Inconvénients**: The feature that I like least is that the sales tax percentage can not be set into a decimal instead it's rounded up to a whole number which in turn, makes it difficult to collect the correct sales tax. > > Overall, I have enjoyed using the service on a daily basis. Out of other services I tested, this one is the easiest to use giving us exactly what we needed the availability to offer recurring services. ----- ### "Dissapointing experience, have moved to better software" — 2.0/5 > **HOlly** | *14 juin 2023* | Marchés boursiers | Taux de recommandation : 0.0/10 > > **Avantages**: It was good for a few years but their team is the letdown. Many of the features you pay for or that are promised aren't working properly. Inflexible customer service. > > **Inconvénients**: I paid for a year in advance (with no discount given to me for giving them my money up front). I've been let down by the software and have finally decided to move to Booking Koala instead. I am enjoying Booking Koala, it has more features and is cheaper than the L27 plan I was on. Long story short, I exited 2 months before the end of the year and they refuse to refund the unused months (even if no discount was given for paying a year in advance). I've never experienced this level of inflexibility with any software company. I think it's rude and poor customer service. It's the final nail in the coffin for me. > > Ok, but there is better out there. ----- ### "Might be better for another industry" — 5.0/5 > **Chase** | *6 décembre 2019* | Eau/gaz/électricité | Taux de recommandation : 4.0/10 > > **Avantages**: I liked the support, the story of the founder, the concept and idea for the software. I tried this concurrently with housecall pro. > > **Inconvénients**: The setup is incredibly complicated. Even though there is great support it’s much like computer programming. > > Launch27 was confusing for my carpet cleaning company and customers didn’t use it as willingly as House Call Pro. ----- ### "From where I'm sitting, no other software offers what L27 does for the same price." — 5.0/5 > **Lawrence** | *30 octobre 2018* | Services aux consommateurs | Taux de recommandation : 10.0/10 > > **Avantages**: There isn't one or even a set of features that I would say I like best about L27. L27 has allowed me to grow a business of this sort in a much shorter time than would have been possible otherwise because of nearly all the features that are included. Despite its shortcomings, no other software available is going to allow you to do what you can with L27 at this price point. If i had to pick a few, the payment system is fantastic. Automatic holds and charges for customer cards is very convenient. The email notifications work very well to give customers plenty of warning about their upcoming booking and to let them know automatically if there's an issue with their payment method. The metric screen is decent. I'm glad it has that, though I think there are a few ways it could be improved. > > **Inconvénients**: 1. L27 is geared more toward service businesses that operate using independent contractors. We use employees so there are certain features that would be nice to have. 2. Inability to add customer reviews/feedback manually. It has to be done with the emailed customer surveys that come with L27 which isn't great. 3. The scheduling screens have improved but are still very difficult to use when you exceed about 10 bookings per day. Scheduling at this point is going to be difficult, regardless. I do think there are certain tools that would help. > > I can't imagine starting a running a business without L27. I would highly recommend anyone going in to the cleaning industry to start with L27 before choosing anything else. Great support, great community around it, and they are consistently making upgrades. ----- Page : 1/10\ Suivant: [Page suivante](https://fr.capterra.ca/software/149364/launch27?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/149364/launch27) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées