---
description: Route4Me : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Route4Me - Avis, notes, prix et abonnements - Capterra Canada 2026
---

Breadcrumb: [Accueil](/) > [Logiciels de gestion des transports](/directory/30820/transportation-management/software) > [Route4Me](/software/149633/route4me)

# Route4Me

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> Une plateforme de routage de nouvelle génération et d'optimisation intelligente de la logistique qui aide les entreprises de tous types et de toutes envergures à gagner le dernier kilomètre.
> 
> Conclusion : 409 utilisateurs lui ont donné la note de **4.5/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**.

-----

## Présentation

### Qui utilise Route4Me?

L'éditeur propose ses services aux entreprises dont le succès dépend de la capacité de leurs conducteurs à fournir les clients de manière rapide et rentable. Coursiers, représentants des ventes sur le terrain, inspecteurs, paysagistes et plus.

## Statistiques et notes

| Métrique | Notation | En détail |
| **Note globale** | **4.5/5** | 409 Avis |
| Simplicité | 4.4/5 | D'après l'ensemble des avis |
| Support client | 4.5/5 | D'après l'ensemble des avis |
| Rapport qualité-prix | 4.3/5 | D'après l'ensemble des avis |
|  Fonctionnalités | 4.3/5 | D'après l'ensemble des avis |
| Pourcentage de recommandation | 80% | (8/10 Probabilité de recommander le produit) |

## À propos du vendeur

- **Entreprise**: Route4Me
- **Pays**: Hackensack, É.-U.
- **Entreprise fondée en**: 2009

## Contexte commercial

- **À partir de**: 149,00 €
- **Prix**: La tarification de Route4Me commence à 149,00 € par mois. Il existe une version gratuite.
- **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Déploiement et plateformes**: Cloud, SaaS, web, Mac (ordinateur), Windows (ordinateur), Linux (ordinateur), Chromebook (ordinateur), Android (mobile), iPhone (mobile), iPad (mobile)
- **Langues**: allemand, anglais, arabe, chinois traditionnel, coréen, danois, espagnol, finnois, français, hongrois, hébreu, italien, japonais, norvégien, polonais, portugais, russe, suédois, tchèque, thaï, turc
- **Pays disponibles**: Afghanistan, Afrique du Sud, Albanie, Algérie, Allemagne, Andorre, Angola, Anguilla, Antigua-et-Barbuda, Arabie saoudite, Argentine, Arménie, Aruba, Australie, Autriche, Azerbaïdjan, Bahamas, Bahreïn, Bangladesh, Barbade et 209 de plus

##  Fonctionnalités

- Accès mobile
- Alertes/Notifications
- Base de données de clients
- Base de données de contacts
- GPS
- Gestion 3PL
- Gestion client
- Gestion de la flotte
- Gestion de la maintenance
- Gestion des affectations
- Gestion des bons de commande
- Gestion des commandes
- Gestion des conducteurs
- Gestion des employés
- Gestion des expéditions
- Gestion des expéditions
- Gestion des opérateurs
- Gestion des ordres de travail
- Gestion des techniciens
- Gestion des transports
- Gestion des véhicules
- Gestion du carburant
- Mesure des performances
- Optimisation des charges
- Optimisation des itinéraires
- Planification
- Portail client
- Rapports et analyses
- Rapports et statistiques
- Real-Time Data
- Real-Time Updates
- Recherche par NIV
- Routage
- Saisie de signature mobile
- Signature électronique
- Suivi des expéditions
- Suivi des livraisons
- Suivi des statuts
- Suivi du conducteur en direct
- Suivi du kilométrage
- Third-Party Integrations

## Intégrations (11 au total)

- Accela Planning
- Dynamics 365
- Google Maps
- IBM Maximo Application Suite
- IBM Sterling Order and Fulfillment Suite
- MuleSoft Anypoint Platform
- NetSuite
- Salesforce Sales Cloud
- Shopify
- WooCommerce
- Zapier

## Ressources d'aide

- Service client/courriel
- FAQ/forums
- Base de connaissances
- Support téléphonique
- Support 24/7 (réponse directe)
- Chat/Clavardage

## Category

- [Logiciels de gestion des transports](https://fr.capterra.ca/directory/30820/transportation-management/software)

## Catégories connexes

- [Logiciels de gestion des transports](https://fr.capterra.ca/directory/30820/transportation-management/software)
- [Logiciels de répartition de transport](https://fr.capterra.ca/directory/10048/transportation-dispatch/software)
- [Logiciels de gestion de flotte automobile](https://fr.capterra.ca/directory/20007/fleet-management/software)
- [Logiciels d'affectation du personnel](https://fr.capterra.ca/directory/30059/service-dispatch/software)
- [Logiciels de logistique](https://fr.capterra.ca/directory/30081/logistics/software)

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3. [Elite EXTRA](https://fr.capterra.ca/software/131389/elite-extra) — 4.7/5 (364 reviews)
4. [Samsara](https://fr.capterra.ca/software/167543/samsara-for-fleets-0-00-6-23) — 4.5/5 (1005 reviews)
5. [Spoke](https://fr.capterra.ca/software/210604/Spoke) — 4.8/5 (105 reviews)

## Avis

### ""User-Friendly, 24/7 Support, and Powerful Route Optimization"" — 5.0/5

> **Mudassir** | *29 décembre 2025* | Services environnementaux | Taux de recommandation : 10.0/10
> 
> **Avantages**: User Friendly, 24/7 support, they have truly thought about everything when optimizing a route. Ability to map any file with custom mapping and export the results.
> 
> **Inconvénients**: It does not optimize by days of the week.  Takes a bit of getting used to but is user friendly and the training and support staff help.
> 
> My overall experience with Route4me has been a very positive one.  Excellent support staff who are knowledgeable and are honest enough to say if they don't have the answer, but the best part is they find the answer and get back to you.

-----

### "Efficient Routing, User-Friendly Interface" — 5.0/5

> **Ronnie** | *29 janvier 2026* | Produits alimentaires | Taux de recommandation : 10.0/10
> 
> **Avantages**: I really like how Route4Me makes routing simple yet effective with its almost step-by-step process for completing a route, making it very user-friendly. I enjoy using the Routes Map feature, which allows me to click and drag stops from route to route, saving me a lot of time. This feature is particularly helpful for viewing split routes as a single one, making it easier to optimize them. I value how Route4Me helps optimize routes to their full potential, ensuring no drive time is wasted. It also effectively stores information, like pictures and notes per customer, which is useful for keeping records. The initial setup is simple and user-friendly.
> 
> **Inconvénients**: The Route4Me In-App Navigation still needs improvement as it's not always accurate. My team has to use a 3rd party Map app because of this.
> 
> My overall experience is great. I've seen tremendous changes since I started working with R4M. All changes have made the experience better one way or another.

-----

### "The most verstaile routing solution in the market" — 5.0/5

> **Serhat** | *19 janvier 2026* | Construction | Taux de recommandation : 10.0/10
> 
> **Avantages**: The user experience is seamless, intuitive, and fast. Customer support responds instantly and is always prompt. You can ask any question and receive a quick solution.
> 
> **Inconvénients**: RouteMe should improve the accuracy and consistency of its ETA calculations when scheduling. This would make the forward planning process more reliable.
> 
> Planning dynamic routes, customize it to your company needs is very useful. It was handy solving order uploads and review as well

-----

### "Technical support and customer follow through terrible" — 2.0/5

> **Ron** | *6 avril 2019* | Gestion de l'enseignement | Taux de recommandation : 0.0/10
> 
> **Avantages**: Looked like good value, and ease of use.
> 
> **Inconvénients**: Technical support.  Some features could not be made to work.  Was promosed a demo period during my free trial, to help set up our routes, and understand the features of the software.  To insure that I was able to be up and running before the end of my 7 day free trial.  I was promised the demo daily, and it never happened.  I actually had three appointments for the demo.  The first was never confirmed.  The second didn't happen until after the trial was over, and they forgot to extend the trial first, so it was delayed while the extended the trial.  The third was then rescheduled, and the team never called.  Not to start the demo, not to cancell or reshedule the demo again.  They did not call at all.  Now 2 days later, they have still not called.  The only thing that worked real well, was there auto response email, and a daily auto email with ideas on why their software was helping so many companies.
> 
> Create routes to pickup our students from home and deliver them to school in the morning.  Was hoping to cut route times, pickup more students at their homes, and reduce bus operating costs.  Then in the afternoon take the students back home.  &#10;I was never able to complete this task with the software, as it appeared some of the features of the software once enabled did not function.  Mainly no U Turns allowed.  the routing continued to plan and optimize a route showing the our 40 foot school buses making U turns on narrow two lane country roads, with place to turn around.  It did the same U turn in our city areas as well.  Where the city streets were did not have turn arounds, and could not be pulled into residential driveways.  &#10;I feel the software MIGHT have been able to work for us, but the follow through of their technical department was so poor, I was unable to get their assistance during a demo of the product, to ask questions or learn the features of the product.&#10;I spent over 30 hours of my time working with the trial on my own, trying to get far enough that with their assistance I would have a working solution to my routing challenges.  It seems to be a complete waste of time.

-----

### "Satisfied Customer." — 5.0/5

> **LUIS** | *21 juillet 2025* | Gestion de l'enseignement | Taux de recommandation : 9.0/10
> 
> **Avantages**: Easy to use interface and features, meets all of our needs with efficiency. It is fast and responsive.
> 
> **Inconvénients**: Limited user customization, and sometimes when updates are made it affects our routing process which may require adjusting it.
> 
> Very happy with their products and services. I would definitely recommend it to anyone with similar operations to ours.

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## Liens

- [Afficher sur Capterra](https://fr.capterra.ca/software/149633/route4me)

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