--- description: Domotz : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Domotz - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels d'analyse de réseau](/directory/30019/network-monitoring/software) > [Domotz](/software/149665/domotz-pro) # Domotz Canonical: https://fr.capterra.ca/software/149665/domotz-pro Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/149665/domotz-pro?page=2) > Domotz Pro est la solution intelligente de surveillance et de gestion à distance pour les prestataires de services informatiques et les professionnels de l'installation. > > Conclusion : 126 utilisateurs lui ont donné la note de **4.9/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise Domotz? Ce produit est destiné à ceux qui fournissent une assistance technique à distance/numérique, notamment : – les intégrateurs de systèmes – les installateurs de domotique – les fabricants de matériel – les centres d'assistance – les prestataires de services ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.9/5** | 126 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.9/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.7/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: Domotz - **Pays**: San Francisco, É.-U. - **Entreprise fondée en**: 2015 ## Contexte commercial - **À partir de**: 1,50 $ US - **Type de licence**: (Version gratuite disponible) (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web, Windows (ordinateur), Linux (ordinateur), Windows (sur site), Linux (sur site), Android (mobile), iPhone (mobile), iPad (mobile) - **Langues**: anglais - **Pays disponibles**: Afrique du Sud, Allemagne, Australie, Belgique, Canada, Espagne, France, Inde, Irlande, Italie, Nouvelle-Zélande, Pays-Bas, Royaume-Uni, Singapour, Émirats arabes unis, États-Unis ## Fonctionnalités - Accès et contrôle à distance - Alertes en temps réel - Alertes/Notifications - Alerts/Escalation - Analyse de réseau - Audit des problèmes - Contrôles/Permissions d'accès - Gestion de la configuration - Gestion de la connectivité - Gestion des accords de service - Gestion des billets - Gestion des capacités - Gestion des changements - Gestion des connaissances - Gestion des correctifs - Gestion des performances - Gestion des problèmes - Gestion des ressources informatiques - Gestion des stocks - Gestion à l'échelle du réseau - Gestionnaire de base - Journaux des événements - Logiciels de protection des équipements - Mesure des performances - Monitoring - Monitoring réseau - Portail libre-service - Pour logiciels d'infogérance - Protocole de gestion de réseau simple (SNMP) - Rapports de disponibilité - Rapports de trafic web - Rapports et analyses - Rapports et statistiques - Rapports informatiques - Real-Time Data - Real-Time Monitoring - Real-Time Notifications - Remote Update/Installation - Sauvegarde et récupération - Suivi de la bande passante - Suivi des performances - Suivi des serveurs - Surveillance et gestion à distance - Tableau de bord - Tableau de bord d'activités - Third-Party Integrations ## Intégrations (23 au total) - Autotask PSA - Cisco Meraki - CloudRadial - ConnectWise PSA - Docker - FortiGate Next-Generation Firewall - GlobalSign SSL/TLS Certificates - Google Docs - HaloPSA - IT Glue - Kaseya BMS - Kubernetes - Microsoft Excel - Microsoft SQL Server - Microsoft Teams ... et 8 intégrations supplémentaires ## Ressources d'aide - Service client/courriel - FAQ/forums - Base de connaissances - Support téléphonique - Support 24/7 (réponse directe) - Chat/Clavardage ## Category - [Logiciels d'analyse de réseau](https://fr.capterra.ca/directory/30019/network-monitoring/software) ## Catégories connexes - [Logiciels d'analyse de réseau](https://fr.capterra.ca/directory/30019/network-monitoring/software) - [Solutions de gestion des services informatiques](https://fr.capterra.ca/directory/30672/it-service/software) - [Logiciels de gestion unifiée des terminaux (UEM)](https://fr.capterra.ca/directory/32835/unified-endpoint-management/software) - [Logiciels de patch informatique](https://fr.capterra.ca/directory/10017/patch-management/software) - [Outils RMM (Remote Monitoring and Management)](https://fr.capterra.ca/directory/31715/remote-monitoring-and-management-software/software) ## Logiciels similaires 1. [N-central](https://fr.capterra.ca/software/13803/n-central) — 4.2/5 (253 reviews) 2. [N-sight RMM](https://fr.capterra.ca/software/163344/n-sight) — 4.3/5 (197 reviews) 3. [ManageEngine OpManager MSP](https://fr.capterra.ca/software/212602/manageengine-opmanager-msp) — 4.4/5 (72 reviews) 4. [Syncro](https://fr.capterra.ca/software/207618/syncro) — 4.6/5 (148 reviews) 5. [Atera](https://fr.capterra.ca/software/144309/atera) — 4.5/5 (448 reviews) ## Avis ### "A good network monitoring and management tool" — 4.0/5 > **Steve** | *29 mai 2024* | Construction | Taux de recommandation : 8.0/10 > > **Avantages**: Pro-active notifications of issues and VPN to any device. On-site Agent. > > **Inconvénients**: Slow to load. Alerting can be a little complicated. > > Overall it is a good product and key to our operations. ----- ### "The best network monitoring tool around" — 4.0/5 > **Tyler** | *7 novembre 2025* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: It makes managing network switches an absolute BREEZE. Being able to even toggle port status, PoE, etc, without having to go to the switch itself is game changing. Monitoring uptime and accurate notifications when devices go offline is incredible > > **Inconvénients**: At first glance, the web interface took a bit to learn and navigate, but after spending a short amount of time using it, I picked it up quickly. Really the only con I would have is just that initial "in your face" everything appears to be. > > Just a great overall experience using this. Switch management is easy, notifications are precise and informational. All around, great product. ----- ### "The Ultimate Single Pane of Glass for Scaling & A True Development Partner for Complex Infrastructure" — 5.0/5 > **Clayton P.** | *28 avril 2026* | Sécurité publique | Taux de recommandation : 10.0/10 > > **Avantages**: I’ll be honest: I don’t typically write software reviews. My schedule doesn't usually allow for it, and most tools simply do "just enough" to get by. However, our experience with Domotz has been so transformative, and their team has been such an incredible partner in tailoring development to our specific needs, that I felt compelled to share our story. If you are trying to scale a complex infrastructure, you need to read this. Before implementing Domotz, my company was trapped in a "multitude of tools" purgatory. We were relying on homegrown systems developed over a decade ago that simply couldn't keep up with our growth. We had zero visibility into critical hardware, our inventory tracking was manually dependent (unreliable), and our troubleshooting process often involved "best guesses" that resulted in massive shipping costs and unnecessary subcontractor visits. Domotz has provided us with the elusive "Single Pane of Glass." It consolidated a fragmented tech stack (PBI, UISP, OVRC, various device GUIs, etc) into one streamlined interface. The impact on our onboarding and daily operations was immediate. We went from "diving" into individual devices to having rich, real-time data at our fingertips. The data speaks for itself. Since rolling out the Domotz pilot, we’ve seen astronomical improvements in our operational efficiency: •In 2025, we spent over $65k on shipping for service tickets. We discovered that 61% of returned assets were actually unused, a byproduct of "precautionary shipping" because we couldn't virtually troubleshoot. Domotz has already begun to eliminate this guesswork. •We have saved multiple subcontractor trips by identifying IP conflicts, ISP faults, actual root cause device issues (vs what we thought) instantly. Savings for us in ‘26are forecasted to be in excess of another $75k. •We used Domotz speedtest data to prove an ISP was underperforming at many of our client. Correcting it improved SLA response time, and customer happiness, considerably •Yes I should Mac whitelist my devices, but I’m not there yet, and some idiot is always going to try to unplug my devices and plug theirs in. We’ve already been notified multiple times of unauthorized devices connected to our networks, allowing us to secure ports instantly. •The sheer volume of data Domotz pulls from thousands of endpoints is a goldmine for our operations. We are now ingesting this natively into our data lake to move beyond simple monitoring and into true predictive failure analysis. We are in the early stages of identifying trends and hardware fatigue before they result in a outage. On top of that, their new MCP tool looks to be absolutely amazing and we can’t wait to play with it more. •A bit of a repeat from above, but the most significant shift for our team has been moving from “educated guessing” to definitive root cause analysis. Before Domotz, we were often throwing hardware at a problem, shipping routers or switches just in case, because we couldn't see the full picture. Now, with corollary device data and history, we can instantly pinpoint the failures. This visibility has turned minutes/hours of tedious troubleshooting and log pulls into minutes of precise action, effectively ending the era of precautionary shipping and unnecessary subcontractor visits. •And, akin to the above point, before Domotz, a ticket would generate on our board via our legacy methods for a device/status issue. We would obviously have to monitor that ticket, and even if it “self-healed,” it would still take more than 7 minutes per ticket to document and close it out. But after connecting our PSA up to Domotz, with the native ability to close self-heal tickets, this has reduced ticket volume by 35%. At our scale, that is massive savings. •It’s not just the software…it’s the partnership. Domotz has shown a genuine commitment to our success, helping us build out custom integrations and even adjusting their development roadmap to ensure we remain versatile. Their Sales, Customer Support, Dev and Support teams are knowledgeable, quick to respond, understanding…amazing to work with. > > **Inconvénients**: There is very little to dislike, as the tool has solved nearly every visibility gap we had. If I had to pick something, the sheer volume of data and the depth of the feature set (like the new MCP tool) means there is a learning curve to ensure you are utilizing every "goldmine" of information available. It isn’t a "plug and play and forget it" tool if you want the full ROI, you need to be prepared to actually engage with the data it provides to see the massive financial benefits. The only other CON I have is that new features/UI updates get released without much of a warning. I generally have to scramble a bit to update my procedures and/or train on new functionality. > > Domotz has been the single best investment we’ve made for our portfolio-wide rollout (100's of sites, 50k devices). Before implementation, we were trapped in a "multitude of tools" purgatory with zero visibility into critical hardware and unreliable manual inventory tracking. Domotz moved us from reactive firefighting to proactive, data-driven management. We’ve gone from spending $65k a year on "just in case" shipping to pinpointing root causes in minutes. Whether it’s proving ISP underperformance with built-in speed tests or reducing labor through PSA integration, Domotz has fundamentally changed our bottom line. If you are trying to scale a complex infrastructure and are currently operating on disjointed or archaic tools, you are losing money every day you don't have this. ----- ### "Great network/server monitoring and alerting tool" — 5.0/5 > **Chris** | *12 novembre 2025* | Services et technologies de l'information | Taux de recommandation : 8.0/10 > > **Avantages**: Ease of configuration has greatly improved, especially with the addition of templates. The ability to create dashboards with custom alerts adds flexibility and control. A large built-in MIB library supports robust SNMP monitoring, and configuration backups provide peace of mind. The range of alert options and delivery methods is impressive. Deployment options are numerous. Overall, this is a very comprehensive monitoring tool. I have not used Automations or Scripts but the community indicates this is a useful and impressive tool. > > **Inconvénients**: Most of my previous critiques have been addressed. RBAC is a new feature with potential for further development. There is currently no honeypot option. Integration options for appliance configuration backups are limited. They are a company that is very open to feature additions and improvements. > > The platform has made significant improvements, addressing most previous concerns. Configuration is now easier with templates, and features like custom dashboards, alerts, and a robust SNMP MIB library make monitoring comprehensive. Configuration backups and flexible alerting options add reliability. While RBAC is a promising new addition, it could be expanded further. Overall, it’s a powerful and evolving tool with room for growth in integrations and advanced security features. ----- ### "Domotz has been a game-changer for managing my network and devices remotely." — 3.0/5 > **Fernando** | *29 août 2024* | Logiciels | Taux de recommandation : 8.0/10 > > **Avantages**: Easy remote access, real-time alerts, and comprehensive network monitoring. > > **Inconvénients**: Interface can be overwhelming at first, and occasional latency in device detection. ----- Page : 1/6\ Suivant: [Page suivante](https://fr.capterra.ca/software/149665/domotz-pro?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/149665/domotz-pro) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | | sv | | ----- ## Données structurées