--- description: 5stelle : avantages et inconvénients. Lisez les avis clients, consultez les prix et découvrez les fonctionnalités. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: 5stelle - Avis, notes, prix et abonnements - Capterra Canada 2026 --- Breadcrumb: [Accueil](/) > [Logiciels de gestion hôtelière](/directory/20031/hospitality-property-management/software) > [5stelle](/software/149923/5stelle) # 5stelle Canonical: https://fr.capterra.ca/software/149923/5stelle Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/149923/5stelle?page=2) > Système de gestion de propriétés basé sur le cloud avec une gestion des canaux et des moteurs de réservations. > > Conclusion : 71 utilisateurs lui ont donné la note de **4.7/5**. Figure au meilleur classement pour **Probabilité de recommander le produit**. ----- ## Présentation ### Qui utilise 5stelle? Hôtels indépendants ou petites chaînes. Des B\&B aux hôtels 5 étoiles, de 3 à 150 chambres. ## Statistiques et notes | Métrique | Notation | En détail | | **Note globale** | **4.7/5** | 71 Avis | | Simplicité | 4.8/5 | D'après l'ensemble des avis | | Support client | 4.8/5 | D'après l'ensemble des avis | | Rapport qualité-prix | 4.7/5 | D'après l'ensemble des avis | | Fonctionnalités | 4.5/5 | D'après l'ensemble des avis | | Pourcentage de recommandation | 90% | (9/10 Probabilité de recommander le produit) | ## À propos du vendeur - **Entreprise**: 5stelle - **Fondé**: 2011 ## Contexte commercial - **À partir de**: 1 000,00 € - **Type de licence**: (Version d’essai gratuite) - **Public cible**: Travailleur autonome, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Déploiement et plateformes**: Cloud, SaaS, web - **Langues**: anglais, français, italien - **Pays disponibles**: Italie, États-Unis ## Fonctionnalités - Automatisation du marketing - Gestion de l'expérience invité - Gestion de la maintenance - Intégration GDS et OTA - Logiciels CRM (gestion de la relation client) - Point de vente (PDV) ## Intégrations (1 au total) - SiteMinder ## Ressources d'aide - Service client/courriel - FAQ/forums - Support téléphonique - Chat/Clavardage ## Category - [Logiciels de gestion hôtelière](https://fr.capterra.ca/directory/20031/hospitality-property-management/software) ## Logiciels similaires 1. [WebRezPro](https://fr.capterra.ca/software/113348/webrezpro) — 4.6/5 (211 reviews) 2. [Guesty](https://fr.capterra.ca/software/159377/guesty) — 4.4/5 (465 reviews) 3. [ResNexus](https://fr.capterra.ca/software/129392/reservation-nexus) — 4.8/5 (428 reviews) 4. [Slope](https://fr.capterra.ca/software/167344/slope) — 5.0/5 (45 reviews) 5. [Hostaway](https://fr.capterra.ca/software/152433/hostaway) — 4.8/5 (1524 reviews) ## Avis ### "Before the final decision, I have checked about 6-7 PMS. Cheapest and more expensive..." — 5.0/5 > **Michele (Mykhaylo)** | *30 août 2017* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: I like: - easy to learn by Yourself without help of someone. It is enough to know just a base of pc use. - The logic of work it is easy to understand. So I can say it accessible and usability has been organised well. - it is cloud. So i can access from my home pc or any other pc where it is installed. - Personalise, YES it is. Producers have thinking well to give us as much as possible tips to personalise. - With this software I have made my work easiest and fastest. I did got more free time :) BUT I have got more time to do other things. - Other important is: I work in a place, where some from our staff is about 60 years old... and can easily use this software \!\!\! - The most important is STAFF: opened, helpful. From my first touch I have got only positive experience: professional and personal. They assit as fast as possible, even out of office time, if it is possible. > > **Inconvénients**: Cloud... it works very well with simply adsl or mobile internet, but prefer have faster internet connection. I would suggest to create such a platform where users could put together and discus some new ideas. > > I have more time to do other operation for our business. I can keep under control reservations even from my home or other country, when I am in trip. Even for our guests: check in is faster, to do a bill is easier and faster. Many operations become automatic. ----- ### "Review about 5stelle: Excellent" — 5.0/5 > **Ernesto** | *27 avril 2017* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: We appreciate the simplicity and the multifunctionality. We can arrange quickly the offer with guests on the phone. > > We have worked with 5stelle for about years and appreciate its multifunctionality and simplicity. It's very intuitive and can quickly learn to use all the functions (useful if you have various interns throughout the year). The reports which include payments, outstanding and tourist tax a very useful and easy to understand. The Web Availability function is fantastic, it allows you to connect to several OTAs and our booking engine simultaneously, so no risk of overbooking and prices can be updated automatically based on the room occupancy. 5stelle also allows you to install the programme on various computers so even when closed or away so we can manage prices, availability and reservations at a distance. Great customer support, who respond quickly to email and telephone requests. ----- ### "positive" — 3.0/5 > **martina** | *11 mai 2017* | Hôpitaux et soins de santé | Taux de recommandation : 9.0/10 > > **Avantages**: we like it as it is simple and immediate , it is easy to use and to understand we are new with this system so need to improve > > **Inconvénients**: what we do not like is that reservations cancelled cannot be traced as they disappear from the system difficulties in understanding the room type in case of change in room category > > accounting is clearer ----- ### "Customer care Reps are always helpful \!" — 5.0/5 > **Domenico** | *30 avril 2017* > > **Avantages**: Complete management tool based on a cloud technology that is supported from desktop devices and mobile too, it always allows you to maintain control over all hotel departments. You can monitor in real time and have a precise check of cost \& profit, hotel reviews, detailed sale analysis, detailed pick-up reservations reports and much else... its true point of strength is constant updating in search and development; they continuously invest money in new partnership with TripAdvisor review direct connection, intelligence- rate software, brand reputation etc .... giving us the possibility to integrate the best on the market. ----- ### "Bravi a 5 stelle" — 5.0/5 > **lodovico** | *22 avril 2017* | Hôtellerie | Taux de recommandation : 10.0/10 > > **Avantages**: flexibility > > **Inconvénients**: nothing > > I am the owner of a small boutique hotel and I have been using 5stelle for about 10 years now. I have seen this software evolve and grow while always remaining a step ahead of our needs, which has helped us grow likewise. The work process is very simple, intuitive and flexible. This year we completely changed our pricing and cancellation policies and I was helped all though the process by the 5stelle staff, allowing the transition to go smoothly. The mobile application is extremely useful for a small operation like mine where I need to have access at any time on my phone. For me the excellence of 5stelle comes from its flexibility and the availability and reliabilty of its support team. ----- Page : 1/4\ Suivant: [Page suivante](https://fr.capterra.ca/software/149923/5stelle?page=2) ## Liens - [Afficher sur Capterra](https://fr.capterra.ca/software/149923/5stelle) ## Cette page est disponible dans les langues suivantes. | Langue | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Données structurées